The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Voir plus
L'entreprise a répondu
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The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Voir plus
L'entreprise a répondu
Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Voir plus
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Voir plus
L'entreprise a répondu
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Royaume-Uni
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A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I came across Lucy&Sam few years ago when my youngest child was a baby. I find their clothes extremely well made and I love they are an organic and ethical brand.
Beautiful! The colours are so vibrant and lovely roomy sizes. Can't wait to dress my baby boy like a jungle frog. Thankyou.
Perfect quality
Love the clothes
A bit on the big side but great in general
Recommend
I got pram suit,romper and onesie
Love them all woth those frog details
Bought a smock dress for my granddaughter, it's absolutely beautiful and great quality. It came within a week and was well packaged. I would definitely recommend this company x
lovely quality clothing , love the plant 5 trees for every purchase idea too. It would be 5 stars but my purchase didn’t come with a forever bag as advertised
Our bundle of frogs arrived in good time! Excellent quality: soft but robust! Lovely unisex designs: bright and bold! We’ve had lots of compliments already!
Arrived in good time. Fab quality, well made. Lovely dresses. My little girl is ecstatic with her ‘froggy’ dresses. Very happy with our purchase.
Brilliant services! Gorgeous products! My little one always get loads of compliments when wearing your clothes! Also lovely material!
Excellent garment. Absolutely beautiful. I feel the sizing is definitely on the larger side. Our purchase was very brightly coloured and we had to wash it separately the first time. Very good customer service.
Amazing clothes beautifully made and look gorgeous on. Very quick delivery this time even during lockdown. I love the clothes and would recommend this small business to everyone 🥰
Superb quality and faultless service. I buy regularly for my grandsons as the designs are so pretty
Lovely clothes arrived packed in a lovely bag! Can’t wait to see my boys dressed in their trousers.
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