Luma Financial Planning Avis 

567
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Luma Financial highly enough for their excellent investment service they have provided over the last 6 years. Steve Davies is very professional, knowledgeable and passionate to arri... Voir plus

Noté 5 sur 5 étoiles

I found Tracy Thompson, our mortgage broker, unfailingly helpful over a long period as we were trying to find the right property. She gave us very useful information and insights into our options and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dealing with luma from the start of the process was so simple, Clear and Responsive. Steve was always at the other end of the phone to answer any questions or give advice. Would highly recommend luma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a remortgage after getting divorced so Rachel quickly found me a suitable mortgage. The tricky part were the 2 charges were on the property from my Ex husbands debt and so I came up against... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Planificateur financier
  2. Conseiller financier
  3. Courtier en prêts hypothécaires

Écrit par l'entreprise

Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

567 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,9

Tous les avis

(567)

90 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lisa & Jordan were amazing.

Lisa & Jordan were amazing.

Always available and helpful when i was stressing out

1 avril 2026
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Réponse de Luma Financial Planning

Thank you for the kind review, Jay. We're so glad you had a great experience working with both Lisa and Jordan.

Noté 5 sur 5 étoiles

Lisa was brilliant

Lisa was brilliant. She was very informative and helped us get our finances and legal stuff sorted.

31 mars 2026
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Réponse de Luma Financial Planning

Thank you for the kind review, Carol. We're happy you had a great experience working with Lisa.

Noté 5 sur 5 étoiles

Jake was very informative

Jake was very informative

24 mars 2026
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Réponse de Luma Financial Planning

Thank you for the kind review, Linda. We're happy you had a great experience working with Jake.

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly

19 mars 2026
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Réponse de Luma Financial Planning

We’re so glad you found the team helpful and friendly - that’s exactly what we’re here for!

Noté 5 sur 5 étoiles

The team make things easy to understand…

The team make things easy to understand and give invaluable information and support when needed. A stressless way to plan for the future.

10 mars 2026
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Réponse de Luma Financial Planning

Thanks so much for your kind words, Moira. We’re so glad you have had a positive experience with the team!

Noté 5 sur 5 étoiles

Very easy and always a pleasure to work with

All advice and information put across in a way that's easy to understand.

2 mars 2026
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Réponse de Luma Financial Planning

We’re delighted to hear that you’ve found the advice and support so valuable, Guy. We look forward to continuing to support you!

Noté 5 sur 5 étoiles

Fantastic!

I worked with Matt Gibson and his team for a mortgage and the process couldn’t have gone better. As a first time buyer and in a country that’s new to me Matt helped ease my mind, answer all my questions and was empathetic to my curiosities and concerns, while remaining professional. He was able to walk me through the process and secure a mortgage at a great rate. I’m very grateful and could not recommend more.

28 janvier 2026
Avis spontané
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Réponse de Luma Financial Planning

It’s great to hear Matt helped get your mortgage sorted, he's one of the best! We really appreciate your recommendation and thank you for taking the time to share this review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service and understanding of all that we were told.

18 février 2026
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Réponse de Luma Financial Planning

We are so pleased you had a fantastic experience with us, Mrs Fouracre.

Noté 5 sur 5 étoiles

Is always a pleasure to talk to Mr Adam James.

Booked a phone call with Mr Adam James, as usual he explained everything needed we had a good chat about my retirement and what was needed. I got all the information I needed. I asked few questions which he did happily explain and went through all the my questions. I found Mr Adam James very knowledgeable and helpful and was ready to answer any questions.

23 février 2026
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Réponse de Luma Financial Planning

Thank you for the kind review! We're glad you had a great experience talking to Adam.

Noté 5 sur 5 étoiles

Excellent financial advisor

Excellent financial advisor - great advice - very helpful and friendly

16 février 2026
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Réponse de Luma Financial Planning

We are so pleased you had a fantastic experience with us, Jane.

Noté 1 sur 5 étoiles

BEWARE OF ILLEGAL SALES TACTICS

Celeste missold me financial products with false promises and information. Wolf in sheep’s clothing. Upon wishing to close these products, she put up every road block possible in order to prolong them and accumulate further commission from the weak schemes she had enrolled me in.

Directors have no interest in taking responsibility and instead divert blame onto the company whose products they sell (SJP)

I am in the process of reporting to the financial ombudsman and will be taking legal action to recover damages suffered by their mis-selling and purposeful extended delay of encashing my investments, unless substantial accountability and resolution is offered.

At the time of writing, I still have a 6 figure sum of money locked in one of their investments whereby continuing incorrect information is being fed to me as to why I am yet to receive the funds. This has been ongoing since 2025

18 février 2026
Avis spontané
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Réponse de Luma Financial Planning

Hi Craig,

We’re sorry that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few points.

We refute the suggestion that any products were mis-sold. As an FCA-regulated firm, we take such allegations extremely seriously.

We would also like to clarify that no unnecessary obstacles were placed in the way of your withdrawal request. As an FCA-regulated company, we must follow strict procedures designed to protect clients and comply with anti-money laundering and data protection regulations.

- Part of the delay in funds being received was caused by the initial method of payment being rejected by your bank - frustrating of course, but unfortunately outside of our control.
- We also cannot release funds based solely on an email request. A short verification call is required to complete data protection checks and confirm the request isn’t fraudulent. Several attempts to complete this verification were declined, which delayed the process.
- We require a bank statement for the destination account before releasing funds. This is a standard safeguard to ensure funds are sent safely to the correct account. This documentation was not initially provided, which also contributed to the delay.

We remain committed to resolving matters properly through the formal complaints process, and we are pleased you have received your funds.

Kind regards,

The team at Luma

Noté 5 sur 5 étoiles

Andrew Oliver always presents himself…

Andrew Oliver always presents himself in a knowledgeable, professional manner. He explains what the Markets are doing , giving sound advice.

16 février 2026
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Réponse de Luma Financial Planning

Thank you for the kind words, Andrea. We're glad you are feeling confident working with Andrew, he is one of the best around!

Noté 5 sur 5 étoiles

Its comforting to know all is being…

Its comforting to know all is being taken care of.

11 février 2026
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Réponse de Luma Financial Planning

We’re really glad you found the team helpful and you feel taken care of - that’s exactly what we’re here for.

Noté 5 sur 5 étoiles

Pension Review

Very pleased with the service I receive from Adam James. I am pleased with how my pension is performing and Adam keeps me informed of this and any other queries I might have.

2 février 2026
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Réponse de Luma Financial Planning

Thanks so much for your lovely feedback, Julia. We’re delighted to hear Adam’s advice and support have made such a positive difference - he’ll really appreciate your kind words.

Noté 5 sur 5 étoiles

More than financial advice

Useful and informative advice from Celeste who is a delight to speak with, knows me well and gives me the feeling she genuinely enjoys giving me support with my financial goals and lifestyle.
I appreciate the ability to be able to contact her between reviews if necessary and she is also able to recommend other information and advise I have needed.
She has been a valued friend in difficult times.

26 janvier 2026
Avis spontané
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Réponse de Luma Financial Planning

Thank you for the great review! Celeste is one of our best, and we're pleased you had a great experience with her and the wider team.

Noté 5 sur 5 étoiles

Excellent service

Very helpful,got us the required service fast and efficiently.

2 février 2026
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Réponse de Luma Financial Planning

Thanks so much for your kind words, Adrian. We’re so glad you have had a positive experience with the team!

Noté 5 sur 5 étoiles

New Mortgage

After my two year deal with my previous mortgage was drawing to a close, Tracy was in contact with me to discuss my new mortgage. As I was moving house and had different needs, Tracy was incredibly swift in finding the perfect mortgage and even chasing me to make sure I'd supplied correct information and got all the paperwork signed and back to her.
Very swift with her replies to both phone and email, and when she was away, Jordan kept me informed of any updates.
It was pleasure working with them and I have no hesitation in recommending these ladies and look forward to working with them again.
A very easy 5 star rating from me

26 janvier 2026
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Réponse de Luma Financial Planning

Thank you for the great review, Darren. Tracy and Jordan are two of our best, and we're pleased you had a great experience with the team. We look forward to working with you again too!

Noté 4 sur 5 étoiles

Very good review

Very good review and advice. It may be 5 stars next eeek ad I am awaiting some information about IHT liabilities.

16 janvier 2026
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Réponse de Luma Financial Planning

Thank you for the positive review, fingers crossed for those 5 stars!

Noté 5 sur 5 étoiles

Steve Blinman is so personable and time…

Steve Blinman is so personable and time is not of the essence. He has invested my money so well and given me advice on other matters. Cannot recommend him highly enough.

12 janvier 2026
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Réponse de Luma Financial Planning

Thank you for the review and the kind words Janice. We're so pleased you had a great experience working with Steve, and we appreciate the recommendation!

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