We ordered an ornament from this site. After 3 weeks we finally were informed it was on its way. Even though we'd attempted to contact customer support via several means with no response. When the it... Voir plus
Luminqo
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Lisez les avis des autres
I was really excited to order from this site, but it appears to be a scam. A contractor told me to buy a light fixture from here. I bought $1000 worth of light fixtures on 2/4/26 and never mailed to m... Voir plus
Purchased heated sports gloves which arrived 27/12/25. Daughter used them once on 7/1/26 for football training which involves NO hands just running around kicking a ball. Charging wire snapped off hal... Voir plus
I ordered a chess set on November 29th, and it was delivered on December 21st. Luminqo tracking is not like USPS, FedEx or UPS because you never know where your order is nor do you receive an estimate... Voir plus
L'entreprise a répondu
Do not use this company. Scam
Do not use this company. I have been waiting nearly 4 weeks. No information at all. Clearly a scam Company.
1 décembre 2025
Avis spontané
Réponse de Luminqo
Hi there, thank you for bringing this to our attention. We’re truly sorry for the long wait and the lack of updates — this is not the experience we want for any of our customers.
Please know that we are not a scam company, and we take delays very seriously. Sometimes shipping can take longer than expected due to carrier issues, but we understand how frustrating this is.
We’d love to resolve this for you as quickly as possible. Kindly reach out to us directly with your order number so we can check the status immediately and provide a clear solution.
Thank you for giving us the chance to make this right.
Not happy with a product
Not happy with a product. We have lunch boxes only for two weeks and for one plastic top is broken already. I do believe the quality is not very good as we did not throw it or drop it on the floor. Also, its not very comfortable, not much space inside, especially when you put the plastic lit on and there is whole in for a sauce or any liquid. That whole takes a space when already the space inside is small.
8 novembre 2025
Avis spontané
Réponse de Luminqo
Hi there, thank you so much for sharing your experience. I’m really sorry to hear that the lunch box lid broke after just two weeks — that’s definitely not the quality we want for our customers. I also understand how frustrating it must feel when the space inside doesn’t meet your expectations.
Thank you for letting us know about this. Your feedback genuinely helps us improve.
I’d love to sort this out for you. When you can, please contact us directly with your order number and a quick photo of the issue. We’ll gladly help with a replacement or another solution that works best for you.
Thanks again for giving us the chance to make this right.
Elongated delivery times
Elongated delivery times, parcel never arrived, refusal to issue a refund.
Avoid, avoid, avoid!
19 novembre 2025
Avis spontané
Réponse de Luminqo
Hi there, thank you for taking the time to share your experience. I’m really sorry to hear that your parcel hasn’t arrived and that the delivery process has been so frustrating — you absolutely deserve better than this.
Please know that we never want any customer to feel ignored or unsupported, and we take situations like this very seriously.
I’d really like to fix this for you. When you can, please reach out to us directly with your order number so we can investigate the shipment right away and provide a clear solution.
Thank you for giving us the chance to make things right.
Honestly
Honestly, I didn’t expect to be this satisfied. The design is timeless, and the materials feel premium. It instantly elevated the look of my dining space without feeling over the top.
16 octobre 2025
Avis spontané
Réponse de Luminqo
Hi there! Thank you so much for sharing your experience — this truly made our day. We’re thrilled to hear that you love the design and that it elevated your dining space just the way you hoped. Knowing that it exceeded your expectations means a lot to us.
If you ever need help, have questions, or want recommendations for your next purchase, we’re always here for you.
Thank you again for choosing us! Enjoy your beautifully upgraded space.
I was searching for something simple…
I was searching for something simple but stylish, and I found exactly that here. The decor fits perfectly with my modern interior. Shipping was smooth, and the quality is top-notch.
15 octobre 2025
Avis spontané
What L love most is how every item…
What L love most is how every item feels thoughtfully designed. It's not just about looks— it's the balance between functionality and style that makes their products stand out.
26 octobre 2025
Avis spontané
I purchased a ceiling light on their…
I purchased a ceiling light on their website only not to receive any order confirmation even though the transaction has hit my bank account. I emailed them twice to suggest this and I've heard nothing in 4 days. I'm started to think I've been had…
2 weeks on and still nothing. I’m sure this company keeps changing their name and domain for example I’m sure they used Lumingo and Lumano with Lumano an exact match to my experience
6 novembre 2025
Avis spontané
Such a beautiful collection!I wasn't…
Such a beautiful collection!I wasn't even planning to redecorate, but after browsing the site. I couldn't resist. The lamp I got is minimal yet makes a strong statement. Totally worth it.
16 octobre 2025
Avis spontané
I am impressed by how elegant…
I am impressed by how elegant everything looks. The lighting pieces I ordered completely changed the atmosphere in my living room-soft, warm and so inviting
15 octobre 2025
Avis spontané
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