Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not be fooled by the videos of the log splitter on Instagram & Facebook they are fantasy. The item that arrived looked like it was for Barbie doll it was so small. I immediately contacted the com... Voir plus

Noté 1 sur 5 étoiles

Total rubbish! Cloths that arrived are not the same as the ones in the video, utter shoddy, in the true sense of the word, rubbish. Don't waste your money. Can't believe I fell for this total scam. I... Voir plus

Noté 1 sur 5 étoiles

Bought some “magnificent” cleaning cloths in good faith the ad showed a pile of fluffy/bulky looking cloths. What I received was very different! Tried to contact Lumio (as their “advert” said “no ha... Voir plus

Noté 1 sur 5 étoiles

I ordered a log splitter after seeing the special offer £29.90 usual price £69.90 on Instagram. I was horrified when it arrived in a small brown box - the log splitter is about 20cm tall, the circle... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,2

Tous les avis

(77)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Sharp X chainsaw sharpener

I bought the Sharp X Pro chainsaw sharpener, it came damaged and doesnt fit my Sthil or Makita chainsaws, it is the biggest pile of s**t ive ever bought, i did contact lumio with no reply, this company wants striking off, complete rubbish and a disgrace at having uk at the end of the company name, total sham, i wouldnt advise any one to use this company

23 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy the Log Splitter

Do not be fooled by the videos of the log splitter on Instagram & Facebook they are fantasy. The item that arrived looked like it was for Barbie doll it was so small. I immediately contacted the company to return the item - no response - so have sent something everyday - still no response. So like a lot of other people on here I have been conned out of £30. I am usually much more vigilant but on this occasion I slipped up at a cost. You have been warned people 😡

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Rubbish

I have been ripped off on 2 items which I bought myself as a Christmas present. The log splitter is pathetically small and is incapable of splitting event the thinnest of planks! And the chainsaw sharpener arrived broken and does not fit a standard Husqvarna chainsaw. I have, like others it seems, failed to get any response from the email address on no less than 3 occasions. DDO NOT PURCHASE ANY LUMIO ITEMS...THEY ARE CHINESE CRAP AND VERY SHODDY.

3 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do Not Use This Company

This is a total scam outfit and I have learnt the lesson the hard way. I ordered items online on the 6th December and no delivery and even though I send emails every day there is no response. I have to say goodbye to my money. How do you get away with it?

6 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Would have given them minus points

Would have given them minus points. Item nothing like as shown. Have to return it to China at own cost. Should know better as Ive been stung by unscrupulous Chinese traders before. They treat us like mugs !!!!!

30 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID DEALING WITH LUMIO

Same problem as others. Bought product and wanted to refund and return. Many attempts to contact but no response whatsoever.
DO NOT PURCHASE FROM THIS COMPANY - AVOID AT ALL COSTS.

12 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

What a joke

What a joke. I also ordered the £30 “Log”splitter - if you call a piece of wood 8cm in diameter a log then I guess it is a log splitter! It’s not even the same as the picture, surely there must be some recourse? Don’t use them.

9 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

RUBBISH CLEANING CLOTHES response from them regarding a very…

Would not even give them one star if I had my way. NO response from them regarding a very poor grade of cleaning clothes. They supply 10 clothes to make your work sparkle. The clothes are cut so small that it is difficult to work with due to size, they are waver thin that you can see right thru. Looking on their site you see really thick folded over material. Due to what I looked at, I expected my order would be bulky instead it was posted thru my letterbox instead.
BUYER BEWARE OF LUMIO LTD

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Another Scam Chinese Company

Don't be fooled with the UK they have put all over their flashy website and weblink. . The devil is in the detail if you take time to look through their website properly. There is nothing UK about this company and you have zero consumer rights. My order never arrived and their fake order tracking page just stopped after 2 weeks. When I was ordering they trick you to believing you will get your order in a few days . They are now claiming they are a Royal Mail partner , it's just another fake on the website. Reported them to trading standards but there is not much they can do . These Chinese sites just disappear after a while after they have robbed a lot of people in the UK

9 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Rubbish

These are total crap. Very small and when wet get smaller. Do not clean well at all. Don't get sucked in by this firm they are an utter and total waste of money. If I could give a minus rating I would.

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I don’t even want to give one star.

I don’t even want to give one star.
DO NOT buy from this company. Products are overpriced tat that you can buy from Temu for pennies. I have tried to contact them 4 times to discuss the appalling cloths they sent. NOTHING, no response from direct contact and email. Rubbish product rubbish company

19 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Have I been hoodwinked?

I ordered a log splitter after seeing the special offer £29.90 usual price £69.90 on Instagram. I was horrified when it arrived in a small brown box - the log splitter is about 20cm tall, the circle to “feed” a log through is only 9cm diameter. I realise now that there were no measurements on the advert, but the pictures and video show what appear to be a much bigger model. In one picture the splitter appears as tall as a man’s foot to knee measurement.
I have so far e mailed twice to return under the “60 day trial money back guarantee” as it is not fit for purpose but am still waiting for a reply. I feel like I’ve been hoodwinked at this point.

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do log splitter…

Do not buy the log splitter as it’s rubbish. My husband tried it in 4 relatively small logs to begin with. It managed it split 2 small logs, got stuck in the third and by the fourth one it wouldn’t work at all and the log started smoking!! Guess it’s blunt already. Can’t get a refund because goods have to be unused for returns - don’t get sucked into this advert on Facebook!!

22 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Total Scam

Total Scam. Wish I'd read reviews beforehand, cloths are so cheap and totally inadequate for the job. They give a money back guarantee but never respond to emails at all. These companies should not be allowed to do this.😡

4 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company at all costs

Avoid at all costs. Wish I’d checked trust pilot before ordering. Please don’t make the mistake I did. I feel like a fool. My order arrived a couple of days ago and I opened it this morning. So disappointed. These are not microfibres clothes. They bare no resemblance to the advert. They look like pieces of the cloth you find stapled to the underside of cheap sofas

Absolute rubbish. They took £12 for this?

16 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order a "log splitter" - con!

So ordered a "log splitter" from lumio-uk - did as much homework as I could, seemed genuine, videos & images all looked great...
Product arrived in a tiny box & appears to be a tiny model version. I doubt it would be able to split anything larger than an ice-lolly stick.
Don't fall for the lumio-uk con like I did.
Lesson learned.

15 novembre 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus