Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not be fooled by the videos of the log splitter on Instagram & Facebook they are fantasy. The item that arrived looked like it was for Barbie doll it was so small. I immediately contacted the com... Voir plus

Noté 1 sur 5 étoiles

Total rubbish! Cloths that arrived are not the same as the ones in the video, utter shoddy, in the true sense of the word, rubbish. Don't waste your money. Can't believe I fell for this total scam. I... Voir plus

Noté 1 sur 5 étoiles

Bought some “magnificent” cleaning cloths in good faith the ad showed a pile of fluffy/bulky looking cloths. What I received was very different! Tried to contact Lumio (as their “advert” said “no ha... Voir plus

Noté 1 sur 5 étoiles

I ordered a log splitter after seeing the special offer £29.90 usual price £69.90 on Instagram. I was horrified when it arrived in a small brown box - the log splitter is about 20cm tall, the circle... Voir plus

À propos de l'entreprise


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

77 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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Tous les avis

(77)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible customer service.

I wished to return an unsatisfactory item I had ordered and, following their procedure, I emailed them but I have heard absolutely nothing from them and I shall certainly never order anything else from them. An awful company!

4 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shocking advertising

Shocking advertising. Came without the bucket, doesn’t rinse as there is no Velcro to hold the pad. Should be sold for parts not as a product. Waste of time and money

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Lumio does NOT stand by its own adverts

Bought some “magnificent” cleaning cloths in good faith the ad showed a pile of fluffy/bulky looking cloths. What I received was very different! Tried to contact Lumio (as their “advert” said “no hassle returns - refunds - within 90 days” I asked to return/refund for substandard goods - they just didn’t reply. Sent request again (twice) still haven’t heard from them. DO NOT USE THIS COMPANY they are liars and scammers.

5 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling product - Avoid this ‘company’

Can’t believe I let myself be hooked in to buying the ‘microfibre’ cloth without checking out the Trustpilot reviews. Absolutely useless product but not sure it’s worth the effort of trying to get a refund! AVOID!

22 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

PLEASE DO NOT WASTE YOUR MONEY

PLEASE DO NOT WASTE YOUR MONEY
Although they keep advertising please don’t be pulled in, still not received my order, emailed three times no reply. Not sure how these companies get away with treating people these way?

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammed!!

I bought the pack of 20 Lumio glass cleaning microfibre cloths and received small black felt cloths that are hard and scratchy! It doesn't clean at all!! I'm so disappointed!!!
The video looked so good. They are see through thin felt and not microfiber at all. Scam!

15 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM - self contained solar fountain.

Bought a self contained solar fountain on offer for half price at £14.90 including delivery. Their advertising gave the impression that this item was manufactured in the UK and of a premium quality to the similar items offered by companies bought from overseas. I purchased the item and tracked its delivery which was from China. Rather confusing since I was led to believe ( through their advertising) that the item was manufactured in the UK. What arrived in a battered and appeared to be a re-used brown box (unlike the white and blue box with Lumio’s company name printed on it as seen in the advertisement) was a cheap plastic non-workable item with Instructions on how to construct written in broken English. I purchased exactly the same item from Temu for £4.77, arriving in a similar brown box and enclosing exactly the same written sheet of instructions and this self contained solar panel worked for approximately two weeks but then failed miserably hence why I purchased from Lumio UK thinking I was to receive an item of superior quality. I feel Lumio UK are just distributors and purchase all items from China. I have sent 11 emails asking for a refund without any response. I have even left comments on Lumio UK’s advertisement shown via Facebook stating it’s a scam but to no avail. I wonder if trading standards would be interested. Do not purchase from this company.

3 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM - AVOID AT ALL COSTS!!

SCAM! Bought what I thought was microfibre cloths for windows but what I received was a bag full of felt. Sent email asking for refund but have read someone else’s review that was ordered at the same time as mine where it says no communication or refund.

11 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam!!

Scam!!! DO NOT BUY!!!
Bought some “amazing” cleaning clothes. Supposed to be streak free finish. The clothes were just little pieces of really cheap felt. Absolutely rubbish!!!

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased a chain saw sharper

Purchased a chain saw sharper. Cheap fake one arrived from 8 weeks later. The product is a health and safety risk of the highest order. No instructions, poorly made. Just a waste of £20.

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Leave Alone

Item not suitable. Sent numerous emails to activate return process, emails rejected stating user unknown....Then tried to email using the contact email address to date no reply...Avoid this company is my advice...

24 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Bought two items from this company both…

Bought two items from this company both didn’t fit sent several emails but they never responded keep away seems every thing they sell is absolutely rubbish. Items purchased was strimmer head and chainsaw sharpener

19 juillet 2025
Avis spontané

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