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Lunn's JewellersAvis 

464
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our visit to Lynn's was to purchase a beautiful ring for my wife Alison's big Birthday in July. Great Customer Service in your Victoria Square premises. Abby who attended to us was so very friendly an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The attention to detail by your assistant Grainne was second to none plus her product knowledge was excellent which helped make my decision to purchase a Tudor watch a must do. Many thanks to Grainne

L'entreprise a répondu

Noté 5 sur 5 étoiles

The assistant Manager, forget name, but he was so knowledgeable on choice and design of my son's Tag. This was a special day, as it was his graduation present. The watch was worn with comfort and prid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from start to finish.Cain was very helpful in accommodating me to view the watches before purchasing.The bottle of champagne after purchase was a very nice touch

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier
  4. Graveur sur bijoux
  5. Service de réparation de montres
  6. Horlogerie

Écrit par l'entreprise

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

464 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(464)

286 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Lunn's Jewellers

Hi David,
Thank you for your kind 5 star review. We are so pleased you received excellent service, and look forward to dealing with you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Fantastic customer experience

Fantastic customer experience. Highly recommend.

17 juin 2026
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Réponse de Lunn's Jewellers

Hi David,
Thank you for your kind 5 star review. We are so pleased to hear about the customer experience you received, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Great shop to deal with

Great shop to deal with. Item as described. Thanks

23 juin 2026
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Réponse de Lunn's Jewellers

Hi there,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience when shopping with us. We look forward to dealing with you again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Very good customer service and fast…

Very good customer service and fast delivery. Eased my worries of spending on their website and getting an item shipped from Ireland. Product was perfect!

22 juin 2026
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Réponse de Lunn's Jewellers

Hi Nicola,
Thank you for your kind 5 star review. We are so pleased to hear you had such a great experience when shopping with us online, we will be sure to pass this message on to our Concierge team! We look forward to dealing with you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Excellent efficiency

Excellent efficiency, personalised message, wrapping and small chocolate was a lovely touch would highly recommend

22 juin 2026
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Réponse de Lunn's Jewellers

Hi Emily,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience when shopping with us online, and we will be sure to pass this note on to the team. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

I was dealing with the online sales…

I was dealing with the online sales team. They all were extremely helpful and in particular Emma Henderson who was so knowledgeable and professional. Customer care and service is excellent.

13 juin 2026
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Réponse de Lunn's Jewellers

Hi Margaret,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience when shopping with us online. We will be sure to pass this message on to Emma, and look forward to dealing with you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Travis delivered exceptional service

Travis delivered exceptional service. No question or ask was to much. He ensured I had the advice and any queries where fully addressed. His service went above and beyond. Thank you.

24 juin 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi there,
Thank you for your kind 5 star review. We are so pleased to hear you had such a great experience with Travis, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Great service as always

Great service as always - thank you

16 juin 2026
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Réponse de Lunn's Jewellers

Hi Ray,
Thank you for your kind 5 star review. We are delighted to hear you received great service, and will look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Tudor Boutique - Belfast

I visited the Tudor Boutique in Belfast with a friend a few times over the period of around a six weeks while working onboard a ship which docked there occasionally.

Every time we visited, the staff were extremely friendly, helpful and accommodating, regardless of whether we expressed explicit interest in making a purchase on the given day or not. They always had great recommendations of local pubs and places to visit and the whole atmosphere was very genuine and personable.

When I did end up making a purchase, the experience was very smooth, relaxed and I didn't feel pressured to make a decision either way, something I have felt previously in other establishments.

I couldn't be happier with the service here and would recommend Lunn's to anyone, whether browsing or ready to make a purchase.

27 mai 2026
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Réponse de Lunn's Jewellers

Hi Thomas,
Thank you so much for your kind 5 star review. We are delighted to hear that your experience in our TUDOR boutique was so memorable, and we will be sure to pass this message on to the team. We look forward to welcoming you back in to store in the future, and we hope you enjoy wearing your new timepiece!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always, user friendly and straightforward online shop with regular updates supplied along with full tracking.

9 juin 2026
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Réponse de Lunn's Jewellers

Hi Jonny,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us online, and will be sure to pass your kind words on to the team. We look forward to dealing with you again soon!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

I’m absolutely blown away by the…

I’m absolutely blown away by the service of Lunns Belfast after collecting my father’s watch, which had been waiting in Lunns safe to be collected after a service for 30 years!!! My dad passed 26 years ago, I never knew his watch was in Lunns until my mum found a receipt, I cannot express how grateful I am to have a piece of my dad back and for the Roslyn at Lunns helping to find the missing watch. Thanks to Lunns for keeping it safe all those years! Thank you!

13 janvier 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Helen
Thank you for your kind 5 star review. This is amazing to hear, we are so delighted we could help with something so important as this! We will be sure to pass this message on to Roslyn, we look forward to seeing you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

I visited Lunns ship quay at Derry for…

I visited Lunns ship quay at Derry for the second time in two weeks and my experience matched the last with the superb team Johnny William Joanie led by Robert ! Matchless service only equaled by the quality of products ! I purchased a tag Monaco to add to my watch collection and was well pleased with price service and whole Lunns experience !

7 juin 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Billy,
Thank you for you kind 5 star review. We are delighted to hear you receieved such fantastic service when visiting our Shipquay store! We will be sure to pass this message on to the team, and look forward to seeing you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Amazing service on 2 visits and will definately be back

I recently visited your Victoria Square store looking for a special gift for my husband's 50th birthday. From the moment I arrived, I received outstanding service.

Liam greeted me and took the time to guide me through a selection of beautiful TAG Heuer watches. His knowledge, patience, and genuine enthusiasm made the whole experience enjoyable and stress-free. He carefully explained the different options and helped me choose the perfect watch for my husband, who was absolutely over the moon with his gift.

Around a week later, we returned to the store to have the watch adjusted, and on this occasion we were looked after by Luke. Once again, the service was exceptional. Luke was professional, friendly, and incredibly knowledgeable, ensuring everything was adjusted perfectly and that we left completely satisfied.

Both Liam and Luke are a credit to your store. Their expertise, professionalism, and outstanding customer service made what was already a very special purchase an even more memorable experience. I would like to pass on my sincere thanks to them both for their help and for making my husband's 50th birthday gift so special.

I would not hesitate to recommend your Victoria Square store and look forward to visiting again in the future.

15 mai 2026
Avis spontané
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Réponse de Lunn's Jewellers

Hi Julie,
Thank you for your kind 5 star review. What fantastic feedback for Liam and Luke, we will be sure to pass this message on to them both. We are so pleased you experienced such wonerful service when choosing your husbands new timepiece, we hope he enjoys wearing it for many years to come! We look forward to seeing you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Very friendly and professional staff in…

Very friendly and professional staff in the Omega boutique. Travis was very helpful. Watch service done within specified time and beey pleased to have it back good as new.

23 mai 2026
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Réponse de Lunn's Jewellers

Hi Michael,
Thank you for your kind 5 star review. We are so pleased to hear you received such wonderful experience in our OMEGA boutique with Travis, and we will be sure to pass this message on to him. We look forward to seeing you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online, helpful and friendly staff, and quick delivery. No concerns with the product or product quality

2 juin 2026
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Réponse de Lunn's Jewellers

Hi there,
Thank you for your kind 5 star review. We are so delighted to hear you had an excellent experience when shopping with us online. We look forward to dealing with you in the future, and hope you enjoy your new timepiece!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Superb Company

Fabulous communication, very speedy delivery and super efficient. Very happy with my product.

1 juin 2026
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Réponse de Lunn's Jewellers

Hi Patricia,
Thank you for your kind 5 star review. Your kind words mean a great deal to us, and we will be sure to pass them on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Our sales assistant Nicola was amazing……

Our sales assistant Nicola was amazing… I visited her twice before the day of purchase & each time she was warm friendly patient & always professional- she made the experience truly magical

20 mai 2026
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Réponse de Lunn's Jewellers

Hi Lyn,
Thank you for your kind 5 star review. We are so happy to hear the amazing service you received fron Nicola, and will be sure to pass this message on to her. We look forward to seeing you again in the future.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

Amazing Customer Service

Amazing Customer Service

12 avril 2026
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Réponse de Lunn's Jewellers

Hi Hamill,
Thank you for your kind 5 star review. We are so glad to hear you received such amazing customer service! We look forward to seeing you again soon.
Best wishes, Lunn's

Noté 5 sur 5 étoiles

the staff are very helpful

the staff are very helpful. I knew what I wanted but couldn't see it on display. when I explained they showed me 3 different rings. I knew the exact one I wanted. I felt very comfortable

20 juin 2025
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Réponse de Lunn's Jewellers

Hi Roberta,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us. We hope you enjoy your new piece of jewellery, and we look forward to seeing you again soon.
Best wishes, Lunn's

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