Luxaflex Australia - Fashion Floors & Windows Avis 

Called company about a repair
Sent photos of blind to company who said they would look at and advise if repair feasible .le. 4 days later no contact and sent another email asking for progress
No reply
Sent another email 4 days later and still waiting for a reply
Dreadful service and communication

The sun awning I purchased was manufactured within the time frame promised. The installation was done very efficiently. The installer went to a lot of trouble to install a new power outlet and synchronise the new awning with existing awnings. The new awning has made a huge improvement to the amenity of our north facing balcony.

Very pleased with new verticals. We had great service throughout the process and the install went smoothly. Slightly longer than expected in production however worth the wait. The product is easy to use, reliable and excellent quality.
Thank you

David at Luxaflex Epping was very helpful and patient with us as we chose colours and fabrics guiding us with his expertise. We decided on the motorized thermal quad cell honeycomb blind and I couldn’t be happier with the results - the heat is noticeably kept at bay on our western windows.
David was very reliable and delivered an excellent product promptly.

Excellent service bearing in mind the problem with product supply. Very speedy installation of both the carpet, vinyl flooring and shutters.

Our recent experience with David from Luxaflex (Epping Branch, NSW) was extremely professional and very obliging. He was very helpful and our Silouette Shading blinds are absolutely perfect.
I would highly recommend Luxaflex (Epping Branch, NSW) for high quality service.

Reliable service and assistance advising of appropriate product for each room.
This is my 3rd time returning to Luxaflex and would not go anywhere else. Very happy.

We’ve recently had two duette shades installed. One was to cover a bay window seat and the other covering a very large window over our staircase. We couldn’t be happier with them. Our only regret was not doing it sooner! The whole process was so simple from start to finish. The installation was very quick and easy.
The blinds themselves look so stylish and block out the sun perfectly. There was. Great range of colours to choose from.
Overall, they just look great!

Delighted with the profesional service and advise form David. Great communicaton, always ontime for appointments. We had absolute confidence in dealing with Fashion Floors & Windows. We had two Luxaflex EVO awnings installed that has made a huge difference to how we use our patio and entertaining area.

David, from Fashion Floors and Windows, who came to quote, was a delight. He told me what I wanted to know about Luxaflex products, related to my windows, and showed me how they would work for my rooms. He assured me about things that were of concern to me, explaining that they were other people's choices and not necessary.
We came to a conclusion about the window treatments happily and ordered 4 x Edge Roller Blinds, a double for the bedroom and 2 for the loungeroom, and all the parts immediately.
I was expecting to wait far longer before being informed that they were ready to install, as we have longer waits for everything due to Covid.
We had carefully installed beautiful blinds within 3 weeks of David quoting.
We are very happy with these beautiful blinds.

We wanted to replace vertical blinds on three floor to ceiling windows that were past their best after 20 years of service. We were pleased to be able to start with a visit the show room in Church St North Parramatta and looked at various, blind & curtain options in a relaxed environment and go home and imagine how they would look. We considered other supplier options, however found Luxaflex to have a superior range of Sheer fabric to choose from and competitive pricing. They were able to come to our house to measure and quote. We are happy with the job which was neat and the S wave sheer we chose has improved the look & feel of the room. We can certainly recommend Luxaflex this being our second good experience with them the first being external screens some years earlier, yours faithfully, Paul & Mouzel

Fashion Floors and Windows provided a great all round service. From our initial visit to the shop, to the home visit for measuring through to the final installation we were thrilled with the professionalism, attention to detail and friendliness of the staff. We will definitely do further business with David and his team. Highly recommended!

The installation of the blinds was excellent The blinds are top quality..

The blinds are great. David from sales and his installer were very experienced and did a really good job.
They look great.

We went into the showroom at Parramatta for Fashion Floors & Windows on Saturday 4th July, Dave came out to measure on the 7th and by the 20th July Adam had installed a beautiful new Luxaflex Classique Roman Shade , one week earlier than promised. As always the staff at Fashion Floors & Windows are prompt and professional and we love our new blind. It's transformed our office into a light and fresh new space and you can't go wrong with Luxaflex. A beautifully Australian made product and Qantas points to boot.

What a combination! Fashion Floors & Windows and Luxaflex Shutters.

Can't fault our shutters, they look fantastic and have added a new dimension of our home of 30 years.
As for the team at Fashion Floors and Windows...they are amazing!

Paul in the Showroom knows his product and gave us considered and helpful advice.

David did the quotation and installation and has done an amazing job. The difference between a good and bad outcome, when using a great product, is the installation. The attention to detail and care taken during the installation was of the highest standard.

Thank you to the team at Fashion Floors & Windows and Luxaflex. You certainly did bring our vision to life!

I am most disappointed with my Luxiflex luminette shades. I ordered these in a diamond WHITE color but unfortunately when they are stacked back, they go a definite pink color which is awful for the color decor of my room. While it is not as bad at night, still has a pink hue, and of course it’s during the day when I have them opened and stacked that the pink color really shows up. I paid a lot of money for these and the white diamond color is a misrepresentation so BEWARE unless you would be happy with PINK when they are back. Have raised it with David of FF & W but no one seems very interested in my problem. Was told it was something reflecting on the outside which is rubbish as it would do it all the way along. If I had been made aware of this pink color problem coming through I would not have bought these.

Fashion Floors & Windows - Fantastic Service
Great looking, functional blinds installed by a real professional. Could not recommend these guys more for great advice and help in selection

I am very happy with the Luxaflex plantation shutters, Duette Shades and balcony awning that installed by Fashion Windows and Doors, Parramatta lately for my apartment. I went to the shop to see the products first and got thorough explanation of the shutters, blinds, shades of many kind in great details. Once they were ordered, they arrived within the 3 weeks unlike many who give you the promise that never come true. The installation was punctual, fast, clean and professional. Because my apartment is facing west, the Luxaflex shutters, shades and awning work well to block out the hot summer sun. I have no hesitation to recommend Luxaflex products.

I love my products luxaflex is a great product all my windows are furnished by luxaflex
David is the best he explains everything and is so good at his job Nothing is a problem for him as we are very fussy customer and we were always satisfied with the product and the job is always well done When I need anything to go with my window furnishing it’s always luxaflex and I always go to David he is the best thank you