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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered 3 sleep bonnets and 4 pillowcases because they were advertised as 100% mulberry silk. They arrived and these are not silk. They seem to be polyester satin like materials. No labels. No care... Voir plus

Noté 1 sur 5 étoiles

I ordered the deal with 2 bonnets - it took 2 weeks to be delivered and only had 1 Bonnet inside . I reached out twice to cust service and have had no reply. Now I’m reading awful reviews and w... Voir plus

Noté 1 sur 5 étoiles

I wish I could give zero stars. I paid $43 for a substandard, poorly made, trash pillowcase. I emailed just like the return policy requires and did not get a response. I wish I had read the reviews be... Voir plus

Noté 5 sur 5 étoiles

Whether these bonnets are silk or satin they make my hair look and feel radiant after wearing all night. They are extremely comfortable to sleep with. Best of all they provide protection against break... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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1,5

Tous les avis

(110)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ridiculously long fulfillment time

Been waiting 3 weeks for my order and it still hasn't arrived. What's the point of offering shipping deals when you don't even have inventory in the same country? I shouldn't have to wait on customs to get an American based business's product. Either have them made here or keep your own inventory stock so you can actually fulfill your orders in a timely manner.

30 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not support this seller

Purchased 2 head wraps based on their advertisement on FB. Received them after a while. They were not silk. They constantly fall off during sleep as there is no way to adjust them. Have contacted company at least 4 times without the professional courtesy of a response. There is no contact phone number so only way to try to contact them is via email. Wish I had read Trustpilot reviews before ordering. DO NOT SUPPORT THIS SELLER!

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. I tried to contact them on two emails and both came back as undeliverable. I sent them a message through their site but I don't expect to hear back from them. I will be contacting my credit card company to file a chargeback. Scammers.

30 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Where is my order?

Ordered April 9th. Still haven't received my order. No customer service response to several emails. Reporting to the BBB and filing a fraud claim with my bank.

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Luxesilks support group

I'm here to join the support group of nice ladies who got scammed by this seemingly great deal on mulberry silk, only to receive garbage polyester three weeks later. Expensive reminder to be wary. Bummer!

29 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a company, but a scam.

Do not work with this scam of a business. I received two tracking numbers and a bounceback from their supposed "contact" email, which I still have yet to receive a response from weeks after I ordered their product. Zero customer service, zero product at the end of the day! Complete scam.

23 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Great purchase

I love the way they fit and definitely the way my her feels nice and smooth. Silk is breathable I can keep on all night without sweating! The only negative is the Black dye bleeds and messed my white pillows up. Please wash and air dry before use!

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad quality

Bad quality. Way too big, doesn't stay on. Return process is ridiculous. You have to wear it for 30 days and send them pictures with times stamped proof. Not silk, cheap halloween costume material. Don't waste your money!!!

5 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give 0 stars if I could

I would give 0 stars if I could. Terrible quality. Not at all what was advertised. Huge with no adjustable band to tighten. Just flops right off my head. There’s no tag or care instructions. You can just feel the lack of quality material.

26 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Plagiarism

They copied and pasted the description from Clementine silks and even left the Clementine business name on there. Scam!

25 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Still waiting

My order was placed April 4th. It’s now April 24th and I’ve yet to get my order or be given any tracking information. It just says the label has been created.

24 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Bonnets received are not silk

Bonnets received are not silk, they are polyester and come in generic plastic packaging with french language text on the outside. There is no internal tags but if you know silk vs polyester its easy to tell, which is probably why they have no tags --and there is also a horrible chemical smell to them

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam do not order

Scam do not order! I ordered a week ago still has not shipped. Emailed to the email on the website and it bounced back!

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Where is my order?

It’s been three weeks and my order still has not arrived. The tracking is awful and there are no estimated delivery dates/times. Really disappointing.

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM. Unfortunately, before seeing all these bad reviews, my beloved wife bought a bonnet from this sleezey outfit and recieved a fake, cheap, plastic infused bonnet instead of the natural silk one that was advertised. If you read this review and proceed to buy from these con artists, just know that you are funding some low life dignus who takes advantage of unsuspecting people looking to better their health. God will judge all these acts of debauchery and I pray these people repent before it's too late for them. I did a chargeback with my bank and they got me a full refund, I suggest you do the same if you were mistakenly took by these hucksters. Shame on them.

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM/VERY FALSE ADVERTISING/ DO NOT BUY

I received my bonnets today. They are not labeled, but clearly are not silk. There is no return label on the package. There was a label on top of the shipping label. I peeled it off and it says “cloth pet clothing” (weird) I’m ashamed of myself for not researching before I purchased. Shame on me for being so trusting!

17 avril 2026
Avis spontané

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