I ordered 3 sleep bonnets and 4 pillowcases because they were advertised as 100% mulberry silk. They arrived and these are not silk. They seem to be polyester satin like materials. No labels. No care... Voir plus
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I ordered the deal with 2 bonnets - it took 2 weeks to be delivered and only had 1 Bonnet inside . I reached out twice to cust service and have had no reply. Now I’m reading awful reviews and w... Voir plus
I wish I could give zero stars. I paid $43 for a substandard, poorly made, trash pillowcase. I emailed just like the return policy requires and did not get a response. I wish I had read the reviews be... Voir plus
Whether these bonnets are silk or satin they make my hair look and feel radiant after wearing all night. They are extremely comfortable to sleep with. Best of all they provide protection against break... Voir plus
1,5
Mauvais
110 avis
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0 star not an option
If I could give no star, I would! This site is a scam, paid $175 for "mulberry silk" bedsheets! Once I got my things, almost 3 months later, the bedsheets were plain nylon, not even satin!! Tried returning, no luck contacting anyone. Company in Singapore, which says a Lot!!
25 décembre 2025
Avis spontané
SCAM SCAM SCAM
SCAM SCAM SCAM
DO NOT SHOP HERE YOU WILL NEVER RECEIVE YOUR GOODS. NO CUSTOMER SERVICE
17 février 2026
Avis spontané
Do not shop here- Scam
Do not shop here. This company advertised 100% pure silk and the products are 100% polyester satin. They have no customer service. I wrote them 3 times and received no response for returns.
1 février 2026
Avis spontané
Disappointed
I was so excited to get this product. The satin bonnets I was using was breaking my hair along my hairline. I ordered 2. I was very disappointed when they came. The description said adjustable. There is just a small part that has elastic in the back. I have a lot of hair and put it on my head and could tell it was loose. It did not stay on my head while I slept. It was a waste of $43. I would not recommend this product to anyone. I have emailed them and am not expecting a response.
14 février 2026
Avis spontané
I ordered 2 bonnets and 4 pillow cases
I ordered 2 bonnets and 4 pillow cases. After Christmas opened to wash and it’s NOT silk it says “how to care for satin” then tag bottom says 100% polyester . I tried reaching customer service I waited after holidays still no response. SCAM.
27 décembre 2025
Avis spontané
Imitation silk not Mulberry
I ordered 9 mulberry silk bonnets. They came late. I was pulling the label up and underneath was another label saying they were imitation silk. FRAUD. Now I can't get them to respond for a refund. They advertise as Mulberry silk but it's a lie.
24 novembre 2025
Avis spontané
Unmet Expectations and Transparency Issues
Luxesilks advertises its products as genuine mulberry silk and claims a universal fit. Based on my experience, neither claim appears accurate. The material does not resemble authentic mulberry silk, and the product does not stay securely on the head.
Additionally, I was unable to find a legitimate way to leave a review on their website. Reviews displayed appear questionable, and negative comments on their social media pages are frequently removed. Their listed contact email is a generic Gmail account, and despite multiple attempts, I received no response.
The return policy requires 30 consecutive days of proof of use, which is impractical given the product’s inability to remain in place. Overall, the product quality does not align with the marketing claims, and the brand raises significant concerns around transparency and customer service.
16 décembre 2025
Avis spontané
Fake silk cheap rough feeling
Fake silk cheap rough feeling. Claims to be organic mulberry silk. Also says you have to show proof you used the item for 30 days to get a refund and have 5 day after that to request a refund then the will review weather or not to refund you. All this being said on there site none of the contact emails even work. I emailed back from my purchase confirmation email will see if the reply.
2 décembre 2025
Avis spontané
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