I needed a new watch strap for my old Breitling and scoured the web, and kept coming back to Luxurywatchstraps. I ordered a strap and it was promptly delivered. However it arrived without pins and wh... Voir plus
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Lisez les avis des autres
I have sourced various aftermarket straps and bars for my Tag watches from this company over the years. John and the team are fantastic. Attention to detail, diligence, great communication and fast... Voir plus
I wasn’t happy with the spring bars I received, as they appeared to be the wrong size, so I contacted Luxury Watch Straps for support. I heard absolutely nothing back. I then ordered a larg... Voir plus
Really pleased with the strap for my Speedmaster and service provided. Quick delivery of a great product at an outstanding price. Recommended.
À propos de l'entreprise
Coordonnées de contact
LWS @Fruitworks, 77 Stour Street,, CT1 2NR, Canterbury, Royaume-Uni
- luxurywatchstraps007@gmail.com
- luxurywatchstraps.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A breath of fresh air!
I needed a new watch strap for my old Breitling and scoured the web, and kept coming back to Luxurywatchstraps. I ordered a strap and it was promptly delivered. However it arrived without pins and when I enquired about obtaining them i had an immediate response from Michelle and everything was sorted promptly and with charm. Great company wish there were more like them.
George
Very poor customer service – no response whatsoever
I wasn’t happy with the spring bars I received, as they appeared to be the wrong size, so I contacted Luxury Watch Straps for support. I heard absolutely nothing back.
I then ordered a larger set of spring bars, but shortly afterwards found the correct OEM ones elsewhere. I immediately contacted Luxury Watch Straps again and asked them to cancel the new order before it was sent.
Again, no response whatsoever.
I have now had to raise a dispute with my credit card company to recover the money.
It’s a real shame, particularly as the company makes a point of describing itself as a UK-based family business. You would expect that to come with a degree of personal service and customer care. In my experience, there has been none.
Ignoring customers who are simply trying to resolve an issue or cancel an order is not acceptable. Very disappointing. Shame on you.
Really pleased with the strap for my…
Really pleased with the strap for my Speedmaster and service provided. Quick delivery of a great product at an outstanding price. Recommended.
Quality family run business that do the job well.
I have sourced various aftermarket straps and bars for my Tag watches from this company over the years.
John and the team are fantastic.
Attention to detail, diligence, great communication and fast delivery make every order a matter of course..like clock work, if you'll excuse the pun.
Bought a strap, received it in pieces (bad rubber, it crumbles just from trying to slightly bend it).
Bought a Seiko watch strap ("Premium silicon rubber"). Received a bunch of pieces of it. The strap is rigid, it crumbles in the hand and it won't bend like a watch strap should.
Really unhappy, the strap did not survive shipping within an envelope, it'd be impossible to use. I wish I could attach pics here.
James Bond NATO Watch Strap…
Bought a James Bond NATO Watch Strap for my Omega Seamaster, great quality watch strap and will definitely use Luxury Watch Straps again.
Such an amazing family owned seller
Such an amazing family owned seller! I need two pins for my Tag Aquaracer, not a normal size, though the team find two options and were amazingly helpful! They went the extra mile and the communication was great! Will definitely use again and recommend to others.
Thank you
Excellent service and straps far better…
Excellent service and straps far better quality than the many ubiquitous ones offered everywhere
Highly Recommended
I was looking for a NATO strap for my Rolex Submariner and spent many hours searching online. I decided on this seller due to their excellent reputation and the quality and selection they offered. I received the strap promptly and was not disappointed. My watch looks amazing with its new strap and I will definitely be back to purchase more from them in the future. I cannot recommend this seller highly enough.
5* Merchants
5* Merchants, buy with total confidence. I had a delivery issue that was sorted out immediately without fuss. A pleasure to deal with and a shame more shops are not like this.
Great Family Run Business ..Excellent…
Great Family Run Business ..Excellent communication...Very fast delivery and product is first class. Would highly recommend
Excellent company to deal with and a…
Excellent company to deal with and a first class service.
Very happy with my Omega parts and at a great price.
Thank you for your help and assistance. 😊
Quality watch bracelet.
Excellent watch bracelet.I cannot tell the difference in quality between it and my original Rolex bracelet. Good service and swift delivery too.
Great product, great service
Just received the heavy steel watch bracelet. When I say heavy it took 2 postmen to deliver it. Honestly, the item is amazing quality. I bought it to go on a 46mm (bit of a monster) dive watch and wanted something really substantial to go with it. The product absolutely plays the part.
The delivery was swift and came with a really nice letter thanking me for my purchase. If you're a fellow watch geek and love swapping and switching straps and bracelets then definitely give these guys a go.
Cheap leather strap
I bought a leather strap for a planet ocean when the strap arrived it’s not a fitted strap as shown in the photo,when I contacted them they said they would correct the photo which they haven’t ,they did offer to take the strap back but after reading reviews I decided to keep the strap,please be aware a strap marked genuine leather is the cheapest of straps omega boutique agreed on the quality so basically I received a £15 strap for £50 .False advertising cheap straps

Réponse de Luxurywatchstraps
Buyer Beware
Buyer Beware, despite accepting a return after sending defective and incorrect size straps, there has been no refund or response to the proof of postage and proof of delivery. Outrageous!!!
Great family run business
Great family run business the way it should.
Great service, fast postage.
Please support this business!
Highly quality spring bars purchased…
Highly quality spring bars purchased for omega Speedmaster. Very fast delivery and excellent communication from John. Highly recommended and would definitely do business with again. Thanks again
Great quality and value item, Excellent Customer Service :)
Great quality and value item!. I cannot rate this seller enough, I made a mistake and the seller helped me so much to fix it. Absolute A1 service that I have not seen in a long while. Thank you John.
SPRING BARS FOR CITIZEN ECO-DRIVE WATCHES 17mm 18mm 19mm 20mm 21mm 22mm 24mm
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