Luxurywatchstraps Avis 

73
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed a new watch strap for my old Breitling and scoured the web, and kept coming back to Luxurywatchstraps. I ordered a strap and it was promptly delivered. However it arrived without pins and wh... Voir plus

Noté 5 sur 5 étoiles

I have sourced various aftermarket straps and bars for my Tag watches from this company over the years. John and the team are fantastic. Attention to detail, diligence, great communication and fast... Voir plus

Noté 1 sur 5 étoiles

I wasn’t happy with the spring bars I received, as they appeared to be the wrong size, so I contacted Luxury Watch Straps for support. I heard absolutely nothing back. I then ordered a larg... Voir plus

Noté 5 sur 5 étoiles

Really pleased with the strap for my Speedmaster and service provided. Quick delivery of a great product at an outstanding price. Recommended.

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(73)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A breath of fresh air!

I needed a new watch strap for my old Breitling and scoured the web, and kept coming back to Luxurywatchstraps. I ordered a strap and it was promptly delivered. However it arrived without pins and when I enquired about obtaining them i had an immediate response from Michelle and everything was sorted promptly and with charm. Great company wish there were more like them.
George

8 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor customer service – no response whatsoever

I wasn’t happy with the spring bars I received, as they appeared to be the wrong size, so I contacted Luxury Watch Straps for support. I heard absolutely nothing back.

I then ordered a larger set of spring bars, but shortly afterwards found the correct OEM ones elsewhere. I immediately contacted Luxury Watch Straps again and asked them to cancel the new order before it was sent.

Again, no response whatsoever.

I have now had to raise a dispute with my credit card company to recover the money.

It’s a real shame, particularly as the company makes a point of describing itself as a UK-based family business. You would expect that to come with a degree of personal service and customer care. In my experience, there has been none.

Ignoring customers who are simply trying to resolve an issue or cancel an order is not acceptable. Very disappointing. Shame on you.

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality family run business that do the job well.

I have sourced various aftermarket straps and bars for my Tag watches from this company over the years.
John and the team are fantastic.
Attention to detail, diligence, great communication and fast delivery make every order a matter of course..like clock work, if you'll excuse the pun.

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Such an amazing family owned seller

Such an amazing family owned seller! I need two pins for my Tag Aquaracer, not a normal size, though the team find two options and were amazingly helpful! They went the extra mile and the communication was great! Will definitely use again and recommend to others.
Thank you

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

I was looking for a NATO strap for my Rolex Submariner and spent many hours searching online. I decided on this seller due to their excellent reputation and the quality and selection they offered. I received the strap promptly and was not disappointed. My watch looks amazing with its new strap and I will definitely be back to purchase more from them in the future. I cannot recommend this seller highly enough.

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

5* Merchants

5* Merchants, buy with total confidence. I had a delivery issue that was sorted out immediately without fuss. A pleasure to deal with and a shame more shops are not like this.

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product, great service

Just received the heavy steel watch bracelet. When I say heavy it took 2 postmen to deliver it. Honestly, the item is amazing quality. I bought it to go on a 46mm (bit of a monster) dive watch and wanted something really substantial to go with it. The product absolutely plays the part.
The delivery was swift and came with a really nice letter thanking me for my purchase. If you're a fellow watch geek and love swapping and switching straps and bracelets then definitely give these guys a go.

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Cheap leather strap

I bought a leather strap for a planet ocean when the strap arrived it’s not a fitted strap as shown in the photo,when I contacted them they said they would correct the photo which they haven’t ,they did offer to take the strap back but after reading reviews I decided to keep the strap,please be aware a strap marked genuine leather is the cheapest of straps omega boutique agreed on the quality so basically I received a £15 strap for £50 .False advertising cheap straps

20 février 2026
Avis spontané
Logo de Luxurywatchstraps

Réponse de Luxurywatchstraps

Delighted you have decided to keep the strap Simon. Actions, as they say, speak louder than words. No surprise that another retailer would say a competitor is not as good as theirs. Most customers are delighted with the soft leather of this strap. Out of interest which Omega Boutique gave this opinion? We'd be interested to hear. Warm regards LuxuryWatchStraps

Noté 1 sur 5 étoiles

Buyer Beware

Buyer Beware, despite accepting a return after sending defective and incorrect size straps, there has been no refund or response to the proof of postage and proof of delivery. Outrageous!!!

15 avril 2026
Avis spontané

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