Luxurywatchstraps Avis 

73
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed a new watch strap for my old Breitling and scoured the web, and kept coming back to Luxurywatchstraps. I ordered a strap and it was promptly delivered. However it arrived without pins and wh... Voir plus

Noté 5 sur 5 étoiles

I have sourced various aftermarket straps and bars for my Tag watches from this company over the years. John and the team are fantastic. Attention to detail, diligence, great communication and fast... Voir plus

Noté 1 sur 5 étoiles

I wasn’t happy with the spring bars I received, as they appeared to be the wrong size, so I contacted Luxury Watch Straps for support. I heard absolutely nothing back. I then ordered a larg... Voir plus

Noté 5 sur 5 étoiles

Really pleased with the strap for my Speedmaster and service provided. Quick delivery of a great product at an outstanding price. Recommended.

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(73)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This seller it really down to earth

This seller it really down to earth seller had an mistake on the sale but he sorted out in a very gentle manner i would recommend this seller any time and i would buy anything in future without any doubts

8 juillet 2025
Avis spontané
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Réponse de Luxurywatchstraps

Thanks so much for sharing your experience with us. A real pleasure to deal with you. Warm regards LuxuryWatchStraps

Noté 1 sur 5 étoiles

DISHONEST, LIARS, NO REPLY - NO CUSTOMER SERVICE!!

I bought a steel mesh bracelet from them, arrived on time with a note saying thanks for buying from our family owned business. The bracelet was not what I expected, a very generic mesh bracelet, completely different from the description which is supposedly like the Omega James Bond - No Time to Die model. I emailed them got no reply. Emailed them second time they replied with address you can return no problem. So I returned the bracelet and its been 23 days and no reply to any of my emails. I bought it on 28 May and returned on 31 May. Today is 23 June, and they have not acknowledged or replied to any of me emails or refunded me. There is no online return portal either. No telephone number, just an email address. Another buyer wrote exactly the same thing!!!
my ORDER NUMBER 3678

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Many thanks excellent quality looks…

Many thanks excellent quality looks great on my watch and Arrived very quickly

5 juin 2025
Avis spontané
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Réponse de Luxurywatchstraps

Thank you so much for taking the time out of your day to leave this positive review. We really appreciate it!

Noté 5 sur 5 étoiles

Product as described in immaculate…

Product as described in immaculate condition and fits watch perfectly. Great service

15 mai 2025
Avis spontané
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Réponse de Luxurywatchstraps

Thank you so much for taking the time to leave this excellent review.

Noté 1 sur 5 étoiles

Poor quality and dishonest

Poor quality mesh band that I wanted to return however they refused to answer my emails or direct messages or communicate in any way. Also they claim to have an “online returns portal”. I searched their website but couldn’t find one! Best avoided. The Strap Tailor is a much better option with people who are genuine and honest unlike this guy.

In response to John's reply below. What rubbish. I also attempted to contact you via your Instagram, your own messaging function on your website and via telephone (unavailable). None of which received a response, or did they also go missing? I stand by my original review which is not "incorrect".
BTW he doesn't seem to refute the absence of an "online returns portal" on his website despite claiming he has one.

15 octobre 2024
Avis spontané
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Réponse de Luxurywatchstraps

You emailed us on the 14th of October 2024 asking to return the strap. We mailed back on the same day stating
"Hi there,

Absolutely no problem to return for exchange or refund.

Please ensure the strap is returned as sent to you and in saleable condition.

Please return to:

LWS
at Fruitworks Coworking,
77 Stour Street,
Canterbury,
Kent.
CT1 2NR

Warm regards

John"

We did not hear from you again so your review is simply incorrect. We would suggest going back through your mails to see the reply that we did send on the same day you mailed us.

Noté 5 sur 5 étoiles

I purchased a Milanese Strap for my…

I purchased a Milanese Strap for my Breitling, which seemed really nice but there was a fault with the fastening, so I contacted Luxury Watch Straps who readily agreed to change it for the No Time to Die strap. They kindly agreed to send out the new trap before I returned the first one so I saved some money at the jewellers in changing over just the one strap.
The new strap arrived and I am really happy with it. I have paid for the new one and they have returned the cost of the original purchase. All really good service, very nice people to deal with, I would certainly go back to them in the future, very highly recommended

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I have had the jubilee watch strap…

I have had the jubilee watch strap purchased from Luxurywatchstraps installed on a Tudor watch (at the time, they were made mainly with Rolex components) by a local jeweller and I asked him what he thought of it’s quality: “not bad, he said, not bad at all” .

I also feel it’s good quality, solid and reliable.
I was a bit anxious to place a non original trap on an expensive Tudor watch but I feel quite confident now.

29 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Have emailed and tried to phone but the…

Have emailed and tried to phone but the number is not recognised maybe the company does not exist any longer but 3 weeks and waiting for a strap sorry but not good enough be warned from buying from this company

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent, honest company. Quickly dispatched the item I purchased from them, with care too. Overall, the item is excellent quality, received very quickly too, and really, you can't ask for more than that! A pleasure to do business with!

1 mars 2024
Avis spontané
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Réponse de Luxurywatchstraps

Wow! What a lovely review. Thank you so much for this. You are welcome back anytime! Thanks again.

Noté 5 sur 5 étoiles

Great quality watch straps

Great quality watch straps.
I bought 2.
22mm for a Christopher Ward and a 20mm for an OMEGA Seamaster.

14 mars 2024
Avis spontané
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Réponse de Luxurywatchstraps

Really appreciate you talking the the time to leave a positive review for us. So glad you are pleased with the straps. Warm regards.

Noté 5 sur 5 étoiles

Luxury ⌚️ straps

Bought watch strap for my sakio and will definitely buy more brilliant seller will buy from them again with confidence 👍 👌

11 mars 2024
Avis spontané
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Réponse de Luxurywatchstraps

Thank you much for leaving a positive review for us. It is greatly appreciated. Warm regards.

Noté 5 sur 5 étoiles

SUPERB NYLON NATO® WATCH STRAP FOR…

SUPERB NYLON NATO® WATCH STRAP FOR OMEGA SPEEDMASTER. Excellent description, packaging and delivery - AWESOME!!!

9 février 2024
Avis spontané
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Réponse de Luxurywatchstraps

Really appreciate your positive review Paul. We are a small independent family run business and these reviews mean a lot to us. Warm regards John

Noté 1 sur 5 étoiles

Ordered and paid for a strap on 16th…

Ordered and paid for a strap on 16th Jan 24. Didn’t get a confirmation mail with an order number. Requested on and was told that the strap I ordered was out of stock and would be in stock in a week. It’s now 18th of feb 24 and I have heard nothing. Very disappointed and out just under €100.

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

I had a technical glitch with receiving email confirmation but John and his wife have been extremely helpful with sorting this. I look forward to receiving my order.

14 février 2024
Avis spontané

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