Very disappointed with both the machine and the customer service. From day one, the cooling system has never worked properly, and despite many calls, no one has provided a solution. Now, after only... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I had Becky for my training of red touch. She was so informative, answered all my questions and a pleasure to be trained by her! Great trainer, great treatment!
L'entreprise a répondu
Absolutely blown away with the training we have received today with Emma. No stone left unturned, we extracted every bit of information we could. What an asset to the company, she was amazing from the... Voir plus
L'entreprise a répondu
I got my Lynton Excelight Machine back in March and can’t recommend Lynton enough. The customer service i received was brilliant, and even the experience when going in for a demo of the machine was ve... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Award-Winning Energy-Based Technology. Trusted Globally. For more than 30 years, clinics, healthcare providers and conservation specialists have trusted Lynton for world-class aesthetic, surgical and conservation technology, backed by award-winning training and support. Born in the Physics Department at The University of Manchester, our technologies are designed to define, renew, revive and sculpt. Whether in clinic, in theatre or even preserving historic artefacts, Lynton delivers results you'll love, created by scientists you trust. Our reputation is built on a foundation of scientific research and innovation. Since our beginnings in 1994, our close connection with The University of Manchester has shaped the quality, integrity and reliability of every technology we develop. Today, that heritage has helped establish Lynton as the UK's leading manufacturer and supplier of aesthetic technology, and we are proud to be a preferred supplier on the NHS Supply Chain. Our scientific roots and results-driven technologies have earned industry recognition, NHS supplier status and multiple awards for British engineering, clinical excellence and customer support. But our commitment extends far beyond installation. Customers gain access to a dedicated support network, including a comprehensive customer portal packed with clinical guidance, marketing resources and ready-to-use social content to help maximise the success of their investment. Training is at the heart of what we do. As the only aesthetic technology supplier to deliver training co-designed with The University of Manchester, we provide education that combines academic rigour with real-world clinical expertise. Our clinical training team brings together extensive industry experience, advanced qualifications, published research, lecturing backgrounds and countless hours of hands-on practice, giving you the confidence to deliver treatments safely and effectively. At Lynton, everything we do is powered by passionate people. We're committed to making your journey with us feel straightforward, intuitive and fully supported from day one. From start-up clinics taking their first steps to established practices looking to grow, we've helped hundreds of businesses succeed and we're excited to support many more in the years ahead.
Coordonnées de contact
Lynton House, Manor Lane, Holmes, CW4 8AF, Holmes Chapel, Royaume-Uni
- 01477 536 977
- info@lynton.co.uk
- lynton.co.uk
4,3
Excellent
135 avis
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A répondu à 75 % de ses avis négatifs
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Fantastic
lynton...... what can i say!!?? awesome. awesome from day one. sales team were superb and worked with us to get entry then again to upgrade as we grew the business. after sales is superb from a tech aspect with the machine and services and any fault recovery to clinical support for tricky clients or conditions you get a response from highly trained professionals the same days often within minutes.
they were unbelievable with us during covid with support, training, and assistance and just keeping us going.
cant rate them highly enough
thinking of IPL or Laser look no further
8 juin 2023
Avis spontané
Réponse de Lynton
Thank you so much for this feedback, we really appreciate you taking the time to write this. We are so pleased that after many years with Lynton, we are still able to evidence our unrivalled support to you. Here's to many more years.
Best wishes from The Lynton Team.
Where do I start
Where do I start. I made a massive mistake with another company many years ago. Then i spoke with Kim at Lynton lasers, and from that day 6 years ago I haven’t looked back my business is growing and growing, with the training and support from Lynton lasers I have built a great business and any questions I have ever had the clinical team have always been there. Not only is the machine amazing and clients delighted with the results, the training is second to none and engineers that know what they are doing when it comes to time of servicing. I have always said to anyone looking at different machines please feel feee to contact me as I will happily share my experiences. I will never go anywhere else. I would highly highly recommend this company a thousand times over. Very friendly, helpful and knowledgeable staff throughout the whole company. A massive thanks to everyone at Lynton who have helped me grow my successful award winning business. Forever grateful 😇
2 juin 2023
Avis spontané
Réponse de Lynton
Hi Becki, Thank you so much for such lovely feedback. It has been so wonderful to watch you grow over the years, and we look forward to many more years working with you .
Best wishes from The Lynton Team
Was first trained by Lynton laser Ltd.
Was first trained by Lynton laser Ltd.. absolutely brill day from classroom to hands on just what I needed to calm my nerves.... then bought a Luminette Q for tattoo removal..... the after sales is second to none .... from serving equipment to the ongoing clinical help first class .... ive now increased services provided by buying a Luminette advanced....if you are wanting the best Lynton Laser are No. 1
10 mai 2023
Avis spontané
Réponse de Lynton
Thankyou so much for your lovely feedback Ray, and it is lovely working with you. I shall pass your Kind comments on.
Best wishes from the Lynton Team
Disappointing Luck of Service and Aftercare Support I would never Use Lynton!!!
We worked with Lynton since 2019 started training and Level 3 in beauty course to use beauty skin laser machine. They are very supportive until the machine warranty finishes then no one care about you or your business.
The Initia Diode we bought in 2019 from day 1 it had fault, we asked them to replace it with a machine that doesn't have fault, as we all know brand new machine once faulty always going to cause fault and we were right. Now we serviced the machine which basically diagnose check and the charge is unbelievably expensive £700 not a problem. But since the machine used for few days and hasn't been working since.
We called Lynton on the over 3 weeks ago for repair however they have been messing us about with excuses that parts ordered and still waiting to arrive from Spain.
Imagine you have regular clients who has been on holiday in August and in September you fully booked all your clients but you had to cancel them due to Lynton can not fix the machine they sold for over £30K and they do not have part to fix it.
We now lost all our clients and business!
We will never trust or use Lynton ever again !
7 octobre 2022
Avis spontané
Réponse de Lynton
Thank you very much for your time to bring this to our attention. We encourage you to please get in touch so we can investigate this further and obtain as much information as possible to treat this with the care and attention it deserves. At Lynton, we pride ourselves on our unrivalled reputation for quality, integrity and reliability, as we celebrate over 29 years delivering best-in-class innovation and technology prioritising customer and patient satisfaction. We look forward to hearing from you at your earliest convenience and resolving this. info@Lynton.co.uk
Lynton Lasers deserve their 5*s!
I have worked with Lynton for two years now and I love them! I have a Luminette-Q system and an Excelight IPL and I am very happy with both of them. Their level of support and customer service is phenomenal and your accessibility to high levels of management is impressive (I speak with the clinical director semi-regularly). If you own or run a laser clinic, I can’t recommend this company enough.
14 mai 2022
Avis spontané
Réponse de Lynton
Thank you so much for your feedback! We appreciate your continued support and I am so glad that your experience has been such a positive one. We hope you are with us for many years to come. Best Wishes from the Lynton Team.
Onda causes damage that is not disclosed
I purchased the Onda machine which caused two terrible, undisclosed contraindications that forced us to refer to a Plastic Surgeon.
After months of correspondence the management simply stopped replying to us.
Don’t buy it.
5 janvier 2022
Avis spontané
Réponse de Lynton
Thank you very much for your time to bring this to our attention. We encourage you to please get in touch so we can investigate this further and obtain as much information as possible to treat this with the care and attention it deserves. At Lynton, we pride ourselves on our unrivalled reputation for quality, integrity and reliability, as we celebrate over 29 years delivering best-in-class innovation and technology prioritising customer and patient satisfaction. We look forward to hearing from you at your earliest convenience and resolving this. info@Lynton.co.uk
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