We visited family in the South and use the M6 Toll road every time. We decided it would make sense to sign up to Breeze to make it easier and cheaper. We signed up online but visited the desk situate... Voir plus
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Great for beating the congestion on the Birmingham m6 road. Very clean and the views are great. I think speed cameras are needed on the gantrys as some cars go at crazy speeds especially near the toll... Voir plus
I always use the M6 toll when visiting family live in France and find it very convenient, fast, clean and pot hole free. I thank you for the refund and speed to rectify the issue.
I've been trying to top up a breeze account to get going for weeks. Contacted customer service and they told me to add a payment method matching exactly the details of the account holder. Fine. I proc... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Coordonnées de contact
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Royaume-Uni
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
3,6
Moyen
867 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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For facilitating to proceed then pay…
For facilitating me, to proceed further & then pay later…
3 août 2026
Réponse de M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Requested a refund due to M6 Toll being…
Requested a refund due to M6 Toll being unexpectedly closed
Absolutely no problem - Refund authorised in 20 minutes
17 août 2026
Avis spontané
Réponse de M6toll
Hi Geoff, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
So easy to use when on a motorbike
So easy to use when on a motorbike. No need to be fumbling for cards.
7 août 2026
Réponse de M6toll
Hi Mr Breen, Thanks for your review and I am pleased that the account works for you on your motorbike. Please feel free to reach out should you require anything further Kay@M6toll
Breeze pass renewal.
Had to re new my breeze pass and was super easy to do so.
The staff are amazing should you have any issues.
Love the toll road makes my life easier. Payment super easy as always.
7 août 2026
Réponse de M6toll
Hi Jac, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Réponse de M6toll
Hi Pardeep, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
The company have always dealt with any…
The company have always dealt with any issues I have raised in a very timely fashion and with result that was more than satisfactory to me.
10 août 2026
Réponse de M6toll
Hi Andrew, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Promptly answered and stayed on the…
Promptly answered and stayed on the line until I had my account set up.
12 août 2026
Réponse de M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
My nightmare solved
Good communication and to be able to go through without me trying to reach, then getting out of the car, paying then trying to put my seatbelt on before the next person came through. Then watching the traffic to get back onto the motorway. My biggest nightmare solved. Thank you.
12 août 2026
Réponse de M6toll
Hi Christine, Thanks for your review and I am pleased that the account works for you . Please feel free to reach out should you require anything further Kay@M6toll
I was wrongly charged but M6 Toll were…
I was wrongly charged but M6 Toll were quick to respond and rectify the error.
12 août 2026
Réponse de M6toll
Hi Stephen , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Réponse de M6toll
Hi ,Ronnie thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
We had trouble presenting payment the…
We had trouble presenting payment the cashier and latterly her colleagues action meant settlement was smooth and effortless thank you
7 août 2026
Réponse de M6toll
Hi simon, thanks for your review and yourkind words regarding the service recieved. Please feel free to reach out should ypu require anything further. Kay@M6toll
The m6 toll is over priced!!
The m6 toll is over priced!!
Why is it so expensive?
£20 to run my van on a road which should decrease traffic on the m6 through Birmingham.
10 août 2026
Réponse de M6toll
Hi Richard We're sorry that you didn't think M6toll was worth it for you. We really appreciate your feedback on value and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Kay @ M6toll
Toll Barrier problems
prompt response and a proper investigation into the problem with good advice from Collin Weston
4 août 2026
Réponse de M6toll
Hi , thanks for your review and the positive comments regarding the service you received frtom Colin. I will ensure these are passed onto him
Please feel free to reach out, should you need any further support Kay@M6toll
I was impressed with the speed of your…
I was impressed with the speed of your reply to my query, unfortunately, it wasn't the answer which I hoped for. But it gave me relevant information. I will still use the Toll Road as it is a great road
Thank you
11 août 2026
Réponse de M6toll
Hi Valerie, thanks for your review and the positive comments regarding the service you received.
I am sorry you did noyt get the outcome you hoped for, but please register for the Mobility scheme for future journeys
Please feel free to reach out, should you need any further support Kay@M6toll
No level of understanding for someone…
No level of understanding for someone who was diverted down the m6 and had no previous knowledge of the toll but qualifies for exemption. Insisted I should have applied for the exemption prior to my journey.
11 août 2026
Réponse de M6toll
Hi Katie, thanks for your review. I have noted your comments and will ensure they are fedback to the team
Unfortunately, exemptions must be applied for and approved before a journey is made. This is because eligibility is verified in advance to allow the barrier to rise when using the toll road.
Please visit our website to apply for exemption for future journeys Kay@m6toll
Speedy response
11 août 2026
Réponse de M6toll
Hi , thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Quick and efficient refund request
Was charged incorrectly so contacted for refund which was dealt with quickly and efficiently. Great service.
11 août 2026
Réponse de M6toll
Hi Michelle, thanks for your review and the positive comments regarding the service you received. Please feel free to reach out, should you need any further support Kay@M6toll
Super easy
Super easy
I hadn't got my card on me and they sent it to my phone for payment and I have 6 days to pay it.
Was nervous about using a toll but was an absolute breeze.
Will use again
11 août 2026
Réponse de M6toll
Hi Alexander and thank you for your positive comments. We are pleased you found the toll easy to use and hope to see you again soon.
Please feel free to reach out should you require anything further Kay@M6toll
This is the way to pay your toll!
This is the way to pay your toll!
Steam through the toll booth and they debit your card. This is free, so why not do it? Better than fumbling around at the pay machine!
I had a query and received a very polite and rapid response, well done M6 Toll.
8 juin 2026
Réponse de M6toll
Hi David, thanks for your review and the positive comments regarding the lite account.
Please feel free to reach out, should you need any further support Kay@M6toll
Réponse de M6toll
Hi Sanjaythanks for your review and the positive comments regarding the service you received.
Please feel free to reach out, should you need any further support Kay@M6toll
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