Motorhome and Caravan Services (UK) Ltd Avis 152

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jonathan and Steve did a fantastic job on my motorhome, with some accessories and upgrades. The detail of the work is second to none, and I am delighted with it. I have plans for future upgrades and w... Voir plus

Noté 5 sur 5 étoiles

Jonathan not only discovered that a screeching multibelt did not mean just tightening it, but saw at once that the alternator had not been fastened properly. Driving on would very likely have meant th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We cannot recommend Jonathan highly enough. His knowledge is amazing and he is so helpful . He has carried out repairs for us in the past & we would particularly like to thank him for taking the trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I contacted Jonathan for help as I was travelling to Europe and my campervan had a very poor lead/acid leisure battery system since new. MACSUK carried out an exceptional installation of a new Lithi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation de camping-cars
  2. Magasin d'articles pour camping-cars

Écrit par l'entreprise

"Based in North Essex, Motorhomes and Caravans UK are a family run business dedicated to helping you look after and maintain your home away from home. If you have a Motorhome or Caravan in need of a servicing, repair or enhancement, please do get in touch and we'll talk through all the options we have available to you."


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Alarm upgrade for our Dethleffs

We were recommended to macsuk and following a very helpful and informative telephone consultation with Jonathan our Dethleffs now has an all singing and dancing alarm system, the works have been completed to a very high standard with a brilliant level of attention to detail. They have a great range of skills and services for motorhomes and we would highly recommend them

1 octobre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thank you so much Paul for taking the time to review our outsmart the thief installation. It truly is a game changer for motorhome security and I’m so pleased that you are satisfied with the end result. Hopefully we will be able to support you in your Moho journey from now on. Safe travels and speak soon.

Noté 5 sur 5 étoiles

Full Service/Hab Check/MOT

Perfect service again from Jonathan, goes above and beyond.

29 septembre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

And what else for such a great customer ?!? Thank you so much for trusting us with your pride and joy Loz. As ever - a joy to see you both and work on your van. Best wishes as ever.

Noté 5 sur 5 étoiles

Head Unit Upgrade

I had my stereo head unit upgraded. I purchased all the components and the head unit. Jonathan and Steve were excellent. Steve done the fitting. Although it was a more difficult than anticipated, Steve managed to fit the head unit after much head scratching. I would definitely recommend them for any work you may require for your motorhome.

1 octobre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hello Mahesh, thanks for your kind words. It certainly did pose a few challenges to get the stereo selected into the dashboard but having said that Steve did an amazing job and I know how happy you were with the final product. That is our MACSUK to ensure that everybody as far as possible is satisfied with not only the workmanship but also the products that are fitted. I’ll see you again in the future no doubt for more upgrades, et cetera until then safe travels.

Noté 5 sur 5 étoiles

Upgrades to K Yacht 95

Had brighter indicator side markers, high level repeaters, lazer reversing lights x2 and the 4 solar panels fitted by Jonathan very professional service, able to park overnight in his Search for sites park up.

28 septembre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi Paul, thank you for taking the time to post up a review. Glad that we were able to get the high levels tagged onto the return visit and I look forward to hearing about your travels going forward. I have no doubt that the lighting upgrades will improve your presence on the road and facilitate reversing in the dark as requested.

Noté 5 sur 5 étoiles

Motorhome electrical upgrade

The advice given to me over the phone was very helpful and saved an expensive mistake. Not ever undertaking an upgrade to my electrical system, Jonathan talked me trough what was required. Thankyou very much for your help.

29 septembre 2025
Avis spontané
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi Bob, thank you for taking the time to write such a nice review. It’s always a challenge when systems come without any instruction and actually the answers are. Call Always takes that little bit of willingness to engage and help people out. I’m glad we could on this occasion support you in resolving your issues, thanks again

Noté 5 sur 5 étoiles

We found Johnathan on line when we was…

We found Johnathan on line when we was looking to have self levellers fitted on our motorhome
We would recommend to anyone he goes above and beyond in all areas

19 septembre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi Michelle, thank you so much for your kind words, and I really appreciate the positive sentiment that you have outlined on behalf of macsuk.

Noté 5 sur 5 étoiles

Jonathan was his usual helpful self.

Jonathan was his usual helpful self.Booked in for a hab service and went through a few problem's that need advice on. Jonathan explained what need doing and timescales. Booked in for November. Great service.

4 septembre 2025
Avis spontané
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thank you for your quick overview, Graham. It’s always a pleasure to see you and I look forward to sorting out those pesky damp issues that we’ve discussed. I have no doubt that we will get to the bottom of them in November when she comes back in for a refit. Look forward to seeing you then and thank you again for taking the time to post up.

Noté 5 sur 5 étoiles

Despite being extremely busy Jonathan…

Despite being extremely busy Jonathan fitted me in at 5pm one evening. My outsmart the thief tracker had stopped working. Despite the job proving to be very difficult due to the inaccessibility of the control box Jonathan persevered and all is now working great. So glad I found him and now my moho is out of warranty i can now use him for hab checks and all other problems and not have to rely on main dealers Many thanks

9 septembre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi John. An epic one wasn’t it! We got there in the end though… And it just shows how challenging
removing component parts of the Outsmart The Thief alarm system is. Thanks for your patience and bearing with me as I reinstalled the elements that needed addressing and it was really satisfying to get your remote working at the end of the day. I look forward to receiving you back into the workshop for less complicated matters going forward. Hopefully the time spent on sorting out the system has been rewarded with ease of use and a fully functioning system. Good to meet you and as I say, see you again soon. Take care.

Noté 5 sur 5 étoiles

5 stars across the board for this company

5 stars across the board for this company. I travelled from the Isle of Man to have some work done on my Mobilvetta 80 on the recommendation of subscribers to the Mobilvetta owners club. Jonathan carried out the work, and some extras well within the time scale and at a really reasonable price. Really easy to deal with and I took away some great tips and advice for the van and planning European trips. Jonathan is an expert in his field and I would recommend MACSUK to anyone requiring advice or work on their van. Well worth the trip down and I will definitely use this company again.

9 septembre 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi John, thank you so much for your review and for having the confidence in MACSUK to make the journey from the Isle of Man to come for your service and upgrade items. It was a pleasure to meet you although I also recognise the challenge in terms of ferries and travel. We did indeed do well to coordinate our diaries as we did. A pleasure to receive you back into the workshop for any additional work in the future and I trust that the fuel filler solution that was fitted is now providing you with trouble free motoring and no further issues. Thank you again for your kind words. Until your next trip down…

Noté 5 sur 5 étoiles

Excellence & Care in equal measures.

Jonathan and his team have an exceptional wealth of expertise. For the first time, I felt completely confident handing over my beloved motorhome, knowing it would be treated with care and that the work carried out would be of the highest professional standard.

What really stood out was the time and attention Jonathan invested in understanding exactly how we use our vehicle before starting any upgrade. This meant the results didn’t just meet our expectations—they exceeded them. Importantly, in our experience, he has never tried to oversell anything we didn’t need or want.

We wouldn’t take our motorhome anywhere else now. For us, it’s MACS UK every single time.

22 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Wow. Thanks Neil. Your little Moho is going to have some stories to tell💙…if only skylights had ears 😂

Was an absolute delight working with your requirements to bring your Spanish lovely to where she needs to be to support @togoroam. Thank you both for your support, advice and wisdom as we strive to place our customers at the heart of everything we do at macsuk. Safe travels together 💙

Noté 5 sur 5 étoiles

Despite a very tricky installation…

Despite a very tricky installation Jonathon took the time and effort to ensure it was completed successfully. He certainly went out of his way and I have no hesitation in recommending MACS.

18 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Barry. I want to thank you too for your patience and discretion. I don’t mind sharing - an electrical board from factory caused an interesting spectacle as the van took on a life of its own for a few moments - but we tracked it down and sorted it out as you know. I really appreciated your understanding and trust that now install is over, your lovely Moho is delivering as expected. I guess as you said - some days are a challenge - in overcoming them we learn and grow such that they pose no challenge in the event of a re occurrence. Pleasure to meet you and see you again soon for those upgrades!

Noté 5 sur 5 étoiles

First class service

Jonathan could not have done more to give us our beautiful motorhome. He went above and beyond for both his customer selling and for us, buying. His knowledge of all electrics, systems, layouts and payloads is second to none. We will definitely use him for any future upgrades and additions. Thank you Jonathan.

23 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Not only a pleasure to meet you BJC but so pleased you love your new van as much as you do!! She’s a perfect fit for you and I can’t wait to see you point her towards a solid sunset (as opposed to a watery one) and start your new adventuring chapter together. Thank you for such a kind review.

Noté 5 sur 5 étoiles

We met Jonathan recently regarding the…

We met Jonathan recently regarding the purchase of a motorhome.
His knowledge of the vehicle, motorhomes in general plus his I depth knowledge of the numerous accessories that were added to this vehicle was simply inspiring. Adding his honesty when asked many searching questions left us in no doubt that we have found a guy and a company that we can trust in our journey as new motorhome owner's

22 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thank you mal for your appreciation of the service we offer at macsuk. I sincerely hope we can continue to support you in your motorhome journey in the future.

Noté 5 sur 5 étoiles

Cannot recommend highly enough

Cannot recommend highly enough. Fitted us in at short notice to fix and redo our electrical system and install solar panels on our Transit Custom. Work completed to a very high standard and excellent updates on progress and communication throughout. Would definitely go back for any future modifications.

12 juillet 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thanks Eamonn. Im not sure I’ll ever forget the day i was presented with your van for the first time - nor will I forget the finished article once we had tracked down that pesky electrical gremlin!! That was a night to be sure….but we got there! So glad you are now pushing those travelling boundaries and I look forward to seeing/hearing more of your travels in the future. Kind regards.

Noté 5 sur 5 étoiles

Looking for advice

Had an electric charging problem, lovely gentleman at the end of the phone took the time to explain what I needed to look at, went through a few things on the phone, told me I needed a electric tester and which one to buy. Told me once I have it what to test and would lead me to the problem. Did this and it has, there was no pressure into getting the caravan seen and charging me for it. He was the only one out of 5 phone calls that had the decency to call back and help. Thank you so much. I would highly recommend and will be giving him my business as well as telling family and friends.

16 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thank you Jan for such a lovely review. It’s not all about the money - sometimes a few minutes can save hours of frustration and damage to your motorhome or caravan and at macsuk we believe in being available (within reason) to help other van owners solve the simple things of at all possible. Folk have helped us - so we help folk! Of course - we are a business that has bills to pay and wages to support - but an act of kindness that results in positive recommendations is a good trade in our eyes to keep us open and thriving. Thank you again for taking the time to write such a lovely review and we look forward to supporting you in your ownership journey in the future.

Noté 5 sur 5 étoiles

Thule wind out awning installed

Johnathon has been so helpful from start to finish. Workmanship was first class. Would definitely use him again.

6 août 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thank you Kev for taking the time to wrote this review. It was a pleasure to work on your lovely new van and I think we both agree that the new canopy looks amazing on the side of it! I wish you many happy trips and look forward to seeing you in the future. Thanks again

Noté 5 sur 5 étoiles

Exterior cameras

Visited MACSUK to enquire about improving our visibility whilst driving and for monitoring horses in transit.
Whilst 360 camera would of been ideal, beyond budget. However Jonathan and his team offered a solution, 2 reversing cameras (one which is used as rear view mirror and one facing down when reversing) and two cameras in horse area, all linked to a 10" screen in our cab. A choice of options on screen allows us to split so we can have 1 to 4 cameras visible at once. Rear view camera excellent when driving, we can see what's behind us and aids once overtaken a vehicle to be able to safely move over, our vehicle is over 8m. Picture quality superb.
Plan to return to MACSUK to have larger water tank fitted, changes to side lights and self levelling, when our vehicle is not in use over winter

20 juin 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Jason. I’m beginning to think your van needs a designated space at our workshop!! What a transformation from when you first brought her in …. And even now as type - she’s back in for more upgrades. It’s wonderful to hear how the system exceeds expectations and how you both manage to go off grid and share your (copious amounts of) power with others lol!! Thank you for continuing to trust us with getting the very most out of your incredible vehicle. See you when you pick her up later in the week!!

Noté 5 sur 5 étoiles

Can Conversion Electrics

Jonathan was great to work with. Super knowledgeable and full of ideas. Very friendly and communication was great. I would wholeheartedly recommend him to anyone looking to get work done!

19 juillet 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Thanks Angus for asking us to help carry out the remedial works required on your van to get it safe and to prepare it for serious off grid and on grid use. From a simple van conversion, you have taken it to a serious contender for off living with 12v Fridge, power and solar capacity to allow you the opportunity to go wherever you want whenever you want. It was a privilege to work on your van and I thank you again. Safe travels… Abroad and in this country!

Noté 5 sur 5 étoiles

Top service

Leisure battery failure when we were due to go away. Decided to look at lithium alternative. Found this company on Google; Jonathan was so helpful and knowledgeable and explained everything in detail. Battery ordered with express delivery but did not arrive until very late in day but Jonathan fitted it, kindly working into the evening so we could travel next day. Definitely a one-stop shop for all our motorhome needs.

5 juin 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Hi Cris. Thank you for your kind words. When I think of that night it still gives me the colliwobbles - the rain, the wiring, the weirdness with that set up at the 9th hour! Thank you for sticking with us as we sorted it and im so glad that the new electrics performed as you wished. Safe travels and hope to see you again soon.

Noté 5 sur 5 étoiles

Fridge crisis!!

We had a crisis with the fridge upon arrival on holiday, he was absolutely fantastic giving us advice over the phone, very kind.

3 juin 2025
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Réponse de Motorhome and Caravan Services (UK) Ltd

Linda. It was a huge relief to help in part to get you back up and running. It’s horrible when things like that happen and it’s the least I could do to assist you. Thank you so much for your kind gift that arrived a few days later. That above all meant everything. Needless to say it was a joy to drink it!! Best to you both and safe travels.

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