Rhiannon B helped us book our dream trip, nothing was too much trouble for her and she answered all my questions, I will be returning to her if we book another trip but for now our Disney countdown is... Voir plus
L'entreprise a répondu

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Rhiannon B helped us book our dream trip, nothing was too much trouble for her and she answered all my questions, I will be returning to her if we book another trip but for now our Disney countdown is... Voir plus
L'entreprise a répondu
Tried to book myself online but had issues so contacted customer service and originally dealt with Lauren who emailed me a quote. When I got back to accept Lauren was unavailable but passed details to... Voir plus
Amazing booking experience with Natalia. She responded to my online enquiry late last Sunday evening, and was open to me tweaking the package to get the best deal. Really impressed with the booking... Voir plus
L'entreprise a répondu
Overall disappointed with the service given. The initial booking seemed smooth but when it came to making an amendment, the problems occurred. Inaccuracy their side, left them trying to charge me... Voir plus
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
Écrit par l'entreprise
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Royaume-Uni
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A répondu à 93 % de ses avis négatifs
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After finding it hard to book online, Kerry was amazing with booking it for me, very quick replies and super helpful!

Réponse de MagicBreaks
We had an absolutely fantastic experience with Magic Breaks, and I especially want to thank our travel consultant, Kerry, who went completely above and beyond for us.
After we realised we had accidentally booked the wrong dates for our holiday, we were really worried it would be difficult or even impossible to fix at such short notice. Kerry handled everything quickly, calmly, and professionally, and managed to rebook our trip without any stress on our side.
Her communication was clear, friendly, and reassuring throughout the whole process, and nothing ever felt like too much trouble. It’s rare to receive customer service at this level, and it truly made a huge difference to our holiday experience before we had even left home.
We are incredibly grateful and would highly recommend Magic Breaks to anyone looking to book a trip with confidence. Thank you again, Kerry, for your outstanding help and dedication!

Réponse de MagicBreaks
The whole experience was made great and very easy by the consultant I dealt with Cheryl Smith.
I am new to this online booking system, used to a travel agents, but Cheryl went out of her way on her day off to help me out and basically make my life easy, stress free with no complications.
Cheryl has managed to build a holiday that will celebrate my 40th birthday as well as a memorable holiday for my little girl before she starts school in September.
5* service all day long and would use again as well as recommend to other people.
Credit to the company.

Réponse de MagicBreaks
Gave incorrect information such as date that payment should be made and time limit for cancellation. Also made incorrect deductions- then have the cheek to tell me I owe thousands within 2 weeks if I do not wish to lose deposit! I point out they put all the dates in writing!! They say nothing they can do......What a bunch of scammers and arrogant thieves that will ruin your family holiday. You will have no peace of mind if you book with this firm.

Réponse de MagicBreaks
Easy to book and confirmed everything quickly and when I had a issue I got an answer straight away with no issues.

Réponse de MagicBreaks
After being let down by 2 well known online holiday companies, couldn’t be happier than with the service provided by Magic Breaks. Great communication from Amanda who was working with us up to Sunday night to get our holiday confirmed and booked. Highly recommend and would certainly use again, thank you :)

Réponse de MagicBreaks
Fantastic service from Cheryl….great knowledge and instant responses to whole range of questions.Definite 6*

Réponse de MagicBreaks

Réponse de MagicBreaks
We were forced to cancel our trip due to a medical emergency. I have requested a cancellation invoice on several occasions, and each time I have been told it would be sent to me. Unfortunately, it has never been emailed. This ongoing delay is preventing me from submitting my travel insurance claim.

Réponse de MagicBreaks
Nice to be able to talk to someone to book Thank you Alex

Réponse de MagicBreaks
Suzy reached out to my sister after she tried to make a booking online. She Offered assistance and end up helping me with my booking too! She was really quick with her emails and really helpful.

Réponse de MagicBreaks
Suzy was really helpful with our booking. Highly recommend

Réponse de MagicBreaks
We have just booked our first holiday through Magic Breaks via Phoebe and we had a great experience. Communication with Phoebe was via email & on the phone and during the few days of looking at all the options and making a final decision, she was so helpful, professional and always responded promptly to any questions I had. It honestly felt like I'd just booked a holiday with the help of a friend! So much so, that we decided to book our next year's holiday for 2027 with her too. Thanks so much Phoebe. Looking forward to hopefully earning more stars for any future bookings. ✨️

Réponse de MagicBreaks
Very easy to use and navigate bew quotes. Love that they contacted me via message after several attempts to book to offer a further discount which was a nice touch. Very good prices in comparison to other sites and direct from disney.

Réponse de MagicBreaks
Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

Réponse de MagicBreaks

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Very competitive pricing strategy and a straight forward website to book from

Réponse de MagicBreaks
Had such a lovely, easy holiday! Fab support system that helped before, during and even after the holiday, all included in the great price they have for the holiday! Lovely support staff and easy system. Had a great time away with my family and was so calm and relaxing.

Réponse de MagicBreaks
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