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MagicBreaks Avis 

3 225
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rhiannon B helped us book our dream trip, nothing was too much trouble for her and she answered all my questions, I will be returning to her if we book another trip but for now our Disney countdown is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tried to book myself online but had issues so contacted customer service and originally dealt with Lauren who emailed me a quote. When I got back to accept Lauren was unavailable but passed details to... Voir plus

Noté 5 sur 5 étoiles

Amazing booking experience with Natalia. She responded to my online enquiry late last Sunday evening, and was open to me tweaking the package to get the best deal. Really impressed with the booking... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Overall disappointed with the service given. The initial booking seemed smooth but when it came to making an amendment, the problems occurred. Inaccuracy their side, left them trying to charge me... Voir plus

À propos de l'entreprise

  1. Agence de voyages
  2. Agence de divertissement
  3. Agence de voyages en bateaux de croisière
  4. Agrégateur de voyages
  5. Parc à thème

Écrit par l'entreprise

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Écrit par l'entreprise

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(3 225)

259 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I would like to say a huge thank you to…

I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming Disney break, with travel just two days away.

Krista went above and beyond to help me — she followed up via email, reassured me throughout, and truly went the extra mile to make sure everything was sorted.

I strongly believe appreciation should be shared, and Krista is a real credit to MagicBreaks. I would highly recommend booking through her.

Thank you so much, Krista, for all your support — it really meant a lot!

2 avril 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted you have had a great booking experience with Krista. She will be thrilled to read this.

Noté 5 sur 5 étoiles

I had a lovely agent that helped me…

I had a lovely agent that helped me untold.. answered all my questions and help me loads.. a credit to the company

2 avril 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're thrilled you are happy with our agents service.

Noté 5 sur 5 étoiles

Cheryl at magic breaks really helped…

Cheryl at magic breaks really helped include everything we wanted. She was very consistent at responding quickly and very transparent.

2 avril 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted you're happy with Cheryl's service.

Noté 1 sur 5 étoiles

TERRIBLE

TERRIBLE

I booked a holiday to Paris with them and requested a change of hotel.. First they quoted an extra £980, then £1300 then said it was full and wont give me a refund as that is the only hotel I want to stay at. They cant fulfill my request so I should be given money back. I will be taking to court

31 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your feedback. We're sorry you were unhappy with your experience. Your original booking remained confirmed and available. The issue relates to the requested hotel change, which is subject to availability and supplier terms. We can see that you have been offered a refund which was an exception. If you have any further queries please contact customercare@magicbreaks.co.uk

Noté 5 sur 5 étoiles

Would 100% recommend magic breaks for the ease of booking your Disney trip

This is our second Disney trip we’ve booked with magic breaks, everything went perfectly the first time, but all very smooth with the private transfers too. We had Cheryl helping us, and she has been amazing through it with both bookings, so helpful, friendly and quick to respond. Our second trip is next year and I feel completely relaxed about it as I know it all went so well last year. Would 100% recommend magic breaks for the ease of booking your Disney trip.

31 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! Cheryl will be thrilled to read this - Your recommendation means a lot to us.

Noté 5 sur 5 étoiles

Easy to book and stress free

Made the whole booking process easy and took the stress out of the trip, would definitely book through them again

16 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your valuable feedback! We look forward to booking your next magical break.

Noté 5 sur 5 étoiles

I had a lovely travel agent called…

I had a lovely travel agent called Victoria Riley, she was absolutely fantastic at sorting my holiday out for me. She even waited for my annual leave to be accepted, got my quote and information. Kept me in the loop, was very quick at responding to my emails. I genuinely believe she is one of the best there are at magic breaks. This is the 2nd time booking through magic breaks and its so easy.

20 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're so pleased Victoria provided such fantastic service - she will be thrilled to read this.

Noté 5 sur 5 étoiles

We recently booked our family holiday…

We recently booked our family holiday to Disney World Florida through Magic Breaks, and I honestly can’t recommend them enough—especially Cheryl, who has been absolutely brilliant from start to finish.

Cheryl has gone above and beyond to make sure everything was perfect for us. Nothing was ever too much trouble, and she really took the time to understand exactly what we wanted as a family. She was incredibly patient, responsive, and knowledgeable, guiding us through all the options and making the whole process stress-free.

What really stood out was how hard she worked to secure us an amazing deal. You can tell she genuinely cares about her customers and wants to get them the best possible experience for their budget. Thanks to Cheryl, we’ve ended up with a fantastic holiday that we’re all really excited about.

If you’re thinking about booking a Disney trip, I’d highly recommend asking for Cheryl—she’s a real credit to Magic Breaks!

19 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted Cheryl could make your Disney holiday so special. She will be thrilled to read this!

Noté 5 sur 5 étoiles

My agent Cheryl smith was fantastic and…

My agent Cheryl smith was fantastic and helped out from start to finish. Prob wouldn’t of booked today if wasn’t for her

15 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for you're kind words! We're delighted you're happy with Cheryl's service!

Noté 5 sur 5 étoiles

So simple and easy!

So simple and easy to navigate- made the whole process really exciting and positive for our upcoming trip, really put the magic into it!

9 mars 2026
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're delighted you have had a smooth booking experience. We hope you have a magical break!

Noté 5 sur 5 étoiles

Alex was brilliant!

Alex was brilliant, not sure we’d have booked the right holiday for us without the help!

7 mars 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted you're happy with Alex's service.

Noté 5 sur 5 étoiles

I had booked a holiday with magic…

I had booked a holiday with magic breaks but unfortunately needed to change the dates. Yanina dealt with my issues professionally and quickly. I was enquiring about a lot of different dates and she went above and beyond to help me get it all sorted in no time at all. I thought it was going to be a hassle at first and was dreading emailing, but she couldn’t have been more helpful. A credit to the company. Thank you :-)

26 février 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted Yanina was able to assist you with a stress free date change. She will be happy to read this!

Noté 5 sur 5 étoiles

Thank you

I'd like to thank Lisa for all her hard work on getting us to Disney.

22 février 2026
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Réponse de MagicBreaks

Thank you for your great feedback! We're delighted you're happy with Lisa's service.

Noté 5 sur 5 étoiles

This website offered all we needed for…

This website offered all we needed for a great package holiday to Disneyland Paris and I liked it was all together and that you can pay deposit and rest in instalments. It was so quick, easy to book and browse all different options for a holiday package either with or without extras ect.

23 février 2026
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Réponse de MagicBreaks

Thank you for your kind words! We're so pleased you had a smooth booking experience. We hope you have a magical time!

Noté 5 sur 5 étoiles

Excellent personal service

I have been looking at booking Disneyland Paris for the last month and have been comparing prices between sites. I landed on Magic breaks late one evening, put in what I was looking for and thought nothing of it. 8.15 the following morning the lovely Cheryl emailed me to ask if I needed any help. She wasn't pushy in any way just incredibly helpful and super efficient. She worked out the best value for my requirements and offered me a price £500 cheaper than I managed to price it up and it even included Le shuttle. We went with Newport bay compass club, her personal experience with the hotel really helped. If you are looking for a helpful, knowledgeable non pushy experience, I would definitely recommend Magic breaks. I don't know who's more excited, myself, my husband or my girls!

20 février 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're delighted Cheryl was able to book you a great deal and make the process easy and stress-free. We hope you have a magical time!

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