Maker&Son  Avis 

327
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

We've had our Song loveseat for around a month now and are delighted with it. The seating is comfortable, supportive, and the linen upholstery feels premium. It's a lovely piece of furniture and clear... Voir plus

Noté 3 sur 5 étoiles

The product itself has been good and met most of my expectations. I appreciated the quality and design, but there were a few areas of the customer service experience that could be improved.

Noté 1 sur 5 étoiles

This company lie and cheat continuously. They took our money a year ago and have made no effort to provide the covers that they promised in return. They have promised a refund multiple times but fai... Voir plus

Noté 5 sur 5 étoiles

Despite reading some pretty mixed reviews, we decided to invest in a Maker & Son song sofa. As soon as we ordered fabric samples, we were pleased with the customer service. The mobile van came to visi... Voir plus

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de meubles
  3. Magasin de meubles de salon

Écrit par l'entreprise

Home of the most comfortable furniture in the world. Our beautiful Sofas and Beds are handmade from 100% natural materials and designed to be as comfy as possible. Luxury fabrics, free swatches. Buy online or request a brochure.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(327)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The mobile showroom was a fantastic…

The mobile showroom was a fantastic service. We were able to view fabrics and discuss options in our own home, which made choosing much easier. The Marnie 2x3 corner sofa looks stunning, feels luxurious, and has become the centrepiece of our living room.

20 août 2026
Avis spontané
Noté 3 sur 5 étoiles

After reading about the company's past…

After reading about the company's past challenges, I approached my purchase carefully. However, the service I received was excellent from start to finish. The Song chaise sofa is beautifully made, comfortable, and the fabric has aged wonderfully over time.

19 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Overall

Overall, I'd describe my experience as satisfactory. The furniture is attractive and comfortable, but I think the service and communication could be more consistent. For now, three stars feels appropriate.

4 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

We waited slightly longer than expected…

We waited slightly longer than expected for delivery, but considering the sofa was made to our specifications, we didn't mind. The Marnie large chaise is exceptionally comfortable, looks stylish, and still appears brand new after months of daily use.

19 août 2026
Avis spontané
Noté 3 sur 5 étoiles

We arranged a home visit before…

We arranged a home visit before ordering our corner sofa and it made the process so much easier. The team helped us compare options without any pressure. The Otter 2x2 corner sofa fits perfectly in our room and has quickly become the family's favourite place to relax.

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I wish I had checked these reviews…

I wish I had checked these reviews before ordering my loveseat back in March. They tried to charge me the second payment twice, then said my order was ready about 2-3 months ago. And since I have never heard from them again. I’m not convinced this company is entirely operational. Please avoid. The sofas are a lot of money and you don’t want to run the risk of losing that money should they decide not to deliver the actual sofa.

18 août 2026
Avis spontané
Noté 3 sur 5 étoiles

I was reasonably happy with my…

I was reasonably happy with my experience with Maker&Son. The product itself was comfortable and well presented, although the overall service could have been more consistent. Three stars feels fair based on my experience.

7 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

This company lie and cheat…

This company lie and cheat continuously. They took our money a year ago and have made no effort to provide the covers that they promised in return. They have promised a refund multiple times but failed to process it. The CEO Christian Warren will tell any lie that is convenient to avoid making good on his promises.

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a sofa on the 8th of May and…

I ordered a sofa on the 8th of May and got a delivery date of the 26th June and then just never heard anything. I wasn’t given rushing to finish my floor it was such a stress and now I’m scared I will get no sofa and no money back. They reply once in a blue moon saying they will get me an update and then I never heard anything from them again. Save yourself the stress and look elsewhere for your sofa! The reviews here are so scary I really hope this doesn’t turn out to be me I see people having awaited a year. So scary cause they are so expensive! I thought I was paying for a premium service!

5 août 2026
Avis spontané

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