Malabar Gold and Diamonds Avis 

Sales team was so helpful.
Today we met 'Neetu' she was so helpful to choose.kind hearted girl.
In newzealand branch.

Worst experience I have ever had with Malabar Gold in Qatar.
This is one of the most disappointing jewellery shops I have dealt with. I feel like they are literally cheating customers.

I had enrolled in their gold scheme last year and paid up to the 5th instalment. After the scheme ended, I went to purchase jewellery using the gold I had in my account, which was 10.33 grams.

I selected a 7-gram gold earring, and they told me the total amount. When I informed them that I wanted to use my gold scheme balance, they suddenly changed the price. The salesperson said the making charges for the earrings were 28%, plus other extra charges. Even after using the gold scheme balance, they asked me to pay 880 QAR extra.

I was shocked — I had 10.33 grams in my account, I purchased only 7 grams, yet they still demanded 880 QAR more. They also said the making charges are:

Bangles: 22%

Earrings: 28%

Diamond jewellery: 25–30%

I feel this is totally unfair and misleading. Customers should be clearly informed before joining the scheme. I will never recommend Malabar Gold to anyone.

Very pathetic customer service. Never visit their stores. There are far better options in every town

If I could give negative start I would give the least of it. True scammers! Never purchase anything online! Bhima has far better experience online rather Malabar! It’s shit. I placed an online order which was in stock on high price, when I tried to cancel they didn’t allow but told they would refund if the diff is more than 12k. It went to manufacturing request and they waited till offer on making charges were removed and charged me more money instead refunding the extra amount to me. Such a shitty experience. This is the last time I am buying anything from Malabar!

Worst they work with anti nationals

Third class brand. As long as you purchase from them, they will entertain you. If it’s an exchange, or return….you will have a bad time. Online purchases are worst!

Pls go to your local stores for a better experience rather than going to these brands which actually eat your money in the name of making charges, taxes, etc.

Rija who assisted me in the store and Srijith the store manager were great. They were patient and offered the best customer service.Kudos Malabar, you have some great people
Regards
Arvind

We had a great service from Mitaben . She was very helpful. Credits to her service.

Some lady staff are not good behaviour

Very bad quality gold .. rude customer service

Good experience and cooperative staff. Especially Sanju , ruwi branch.

THE PRICEING IS DIFFERENT FROM THERE WEBSITE!!!! LOOK IT UP. THEN GO TO THE STORE. DOING RESEARCH!!!!! HMMMMM 🤔🤔🤔

Shwetha from the Green Street branch helped me in choosing the jewellery. I am happy with the service.

I had a great experience in the store. BASAVARAJ attended and helped in getting more discounts as well.

Mr siva is good salesman

If possible I would give 0 star. They cheat with customers. They don’t give enough information when you buy from them. I bought gold bar from them they said they will do bank transfer but when I went to sell they denied. Even when other stores give full value of 24ct gold bar they deducted 4./. For jwellry also they charged a lot making charges. Why we buy gold if we need money so we can sell it but they don’t give money. Stop buying from them.

Hi Do not trust the sales man in Hamdan and be careful they always changing the word . I booked a gold for pre order with that day rate was low ,then when I went to collect and they were cheating me . So be careful while pre book . Better experience with Joyalukkas: Antonisamy

Mentioning about Ms.Lyzaben of Malabar Gold and Diamonds Ras Al Khaimah - UAE, her hospitality was very Good, decent way of communication and she has gone an extra mile, taking all the pain for making my purchase experience memorable, I wish her a Great Future Ahead.