Manly Bands Avis 

171
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Manly Bands used to be decent, but quality and customer service have gone drastically downhill. I placed an order on June 22nd and asked to have the order canceled on June 24th. I was then told the or... Voir plus

Noté 1 sur 5 étoiles

We ordered a gold band with wood inlay. I have had the band for 3 years and it has been falling apart (Chunks of gold falling out) since the 6 month mark. We initially reached our for a warranty reque... Voir plus

Noté 1 sur 5 étoiles

Ordered “the lead” which came to about $700 AUD on special, at that price point I thought it would be a durable ring. 3 weeks in and it’s already scratched as if it were months old, it’s deter... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic experience with these guys. Especially Britt. Thanks so much guys I can't wait for my ring to return. I recommend buying from these guys. The customer service alone is worth t... Voir plus

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

Manly Bands is the fastest growing DTC men's wedding bands destination. We make wedding bands with only the most epic materials like meteorite, dino bone, deer antler, wood and more. Check out over 300 unique styles and designs.


Coordonnées de contact

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Bas

TrustScore 2 sur 5

171 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Tous les avis

(171)

17 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Buyer beware

My partner and I have been indecisive on wedding g bands, he saw rave reviews for ManlyBands.. we didn’t know what we wanted so we opted to do cheaper silicone for our wedding g day until we figured what we wanted.

He is a 8.5 and I am a 12 for sizes. The silicone said order in whole number. I ordered a 12 as I was measured at a jewelry store and I did an at home measure all the same. Well the 12 doesn’t fit, it is so tight it cuts off the circulation to my finger. I emailed to refund or replace and Cam from manly bands responded with “sorry all sales final on silicone and our silicone runs small as it has to stretch out. So now I’m out money, can’t wear the ring, definitely won’t be buying our actual bands there and I’m fuming. These rings look like cheap .25 gums all bands.

So glad we wasted 80 bucks to be be treated poorly by their service team. I will be sharing this review on every platform known to mankind. You literally just had to fix it instead I got a bs corporate response

8 octobre 2023
Avis spontané
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Réponse de Manly Bands

Hi Matthew, I am sorry to hear about your frustrations. We do clearly state on our product pages for those final sale items, that they are final sale and cannot be returned, before purchasing. Despite this, I can see that our awesome customer service team was able to work with you and get you taken care of. Please reach out if we can be of any further assistance!

Noté 1 sur 5 étoiles

Horrible Customer service

Horrible Customer service. On their website they say for their comfort fitting rings you should go down a half size. I got my fiancé his normal size and it was way too tight. I Exchanged for a whole size up and it was still too tight. They then wanted to charge me 20% of what the rings cost was to get a second exchange. I tried to explain how their website makes false statements on sizing and they promise a perfect fit. They would not budge even after I said I will just return it. I heard nothing back so I went through with the return. They are a crappy company and you can get all their rings for 20 bucks on Amazon rather than spending over 200. Seriously do not go through them!

29 septembre 2023
Avis spontané
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Réponse de Manly Bands

Hi Jordan, I am so sorry to hear about your frustrations. I can see that we got you taken care of with a ring that fits! Please reach out if we can help with anything else!

Noté 5 sur 5 étoiles

Great experience!

I could not recommend these guy's any higher! They were great to deal with and the wedding ring I ordered Is spot on!
Best online customer service I've had 👌

21 août 2023
Avis spontané
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Réponse de Manly Bands

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us and that the wedding ring you ordered exceeded your expectations. Providing excellent customer service is a top priority for us, and we're delighted that you found it to be the best online customer service you've had. Your satisfaction means the world to us, and we hope the wedding ring brings you joy and happiness for years to come. If you ever need anything in the future, please don't hesitate to reach out. Congratulations on your special day! 👰💍🤵

Noté 5 sur 5 étoiles

100% would buy from again 5/5

Experience with them has been great. I wanted something a little different for my wedding ring rather than block silver or block gold. Settled on “The Peacemaker”.

I’m from the UK so I converted the sizes from UK to American and ordered my ring. They have frequent sales and in my case the discount code stacked with the sale so I got a ring which retails for about £305 on sale for £111. It came very quickly (>5 days or so?) and was a touch big (maybe order 1/2 a size down) so I started a return, used the chat function on the website and they were quick and helpful.

Managed to get the ring sent back (though FedEx is kind of annoying for UK residents, I went to one depot and was told that international shipping was on the other side of the city though the FedEx website didn’t specify). Sent them a few messages and they were a little slow to respond but got back to me a few days later and shipped my replacement on the Friday and it arrived on Tuesday morning. Came in a lovely box, had a silicone band in the same size as the metal ring and was well packaged. Can’t fault them. Extremely pleased! Would 100% buy from again.

12 septembre 2023
Avis spontané
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Réponse de Manly Bands

Thank you so much for sharing your experience with us! We're thrilled to hear that "The Peacemaker" caught your eye and that you found a unique wedding ring that suits your style. It's fantastic that you took advantage of our sales and discount codes, getting such a great deal on a ring you love.

We appreciate your feedback about sizing and the return process. Ordering jewelry online can sometimes be a bit tricky with sizing, but we're glad to hear that our chat function was quick and helpful in resolving the issue. We apologize for any inconvenience with FedEx, and we're continually working to improve our shipping options for international customers.

It's wonderful that your replacement ring arrived promptly and that you were pleased with the packaging and the included silicone band. We're delighted that you're extremely happy with your purchase and that you would consider buying from us again. If you ever decide to explore more of our collection or have any questions in the future, don't hesitate to reach out. We're here to help! 😊💍🎉

Noté 5 sur 5 étoiles

Great product and good quality

17 septembre 2023
Avis spontané
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Réponse de Manly Bands

We're delighted to hear that you're pleased with the product and its quality. Your satisfaction is important to us, and if you have any further comments or questions in the future, please feel free to reach out. We're here to assist you! 😊👌

Noté 5 sur 5 étoiles

Great products, great company!

Their customer service was phenomenal and fast to respond. The ring I received absolutely exceeded my expectations and was simply stunning! I ordered "The Guide" band and I love it! You can't go wrong by shopping here!

11 août 2023
Avis spontané
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Réponse de Manly Bands

Thank you for sharing your fantastic experience with us! We're delighted to hear that you found our customer service to be phenomenal and responsive. It's wonderful that "The Guide" band exceeded your expectations and left you stunned; we strive to provide the best for our customers. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever decide to explore more of our offerings or have any questions in the future, please don't hesitate to reach out. We're here to help, and we're thrilled to have made your shopping experience a positive one! 😊💍🌟

Noté 1 sur 5 étoiles

Highly do not recommend

Highly do not recommend. I ordered the Argentino, which was one of the more expensive rings on the site. My husband loved the unique design and gold trim. We received the first ring and the gold was all pitted and super scratched. We both have other gold rings that we have worn for over 20 years and they are not even remotely as scratched as this was out of the box. After the company explaining to me that gold is a soft metal and scratches easily, I finally sent it back. After a long time and not receiving it, I contacted them and they realized our order got over looked. Finally received the new one. It had just as bad of scratches, the unique marbling in the black (which was in the first one) is gone and it just looks black. And they forgot the names engraved on the inside. It's so disappointing because this ring was really out of our price range but I wanted to make sure my husband had a special ring that he loved and then this happened.

16 septembre 2023
Avis spontané
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Réponse de Manly Bands

Hi Megan, I am so sorry to hear this! I can see that we got you all taken care of, but as always please reach out if there is anything more we can assist you with!

Noté 1 sur 5 étoiles

Waste of money

Waste of money! I purchased a ring named "The Angler", it is Tungsten with Abalone shell and Koa Wood inlay. After slightly over one year the Abalone started delaminating and falling out. I didn't use it as an everyday ring so it didn't have any heavy wear, it just started falling apart. It didn't matter that it was over one year and out of warranty, even if I had purchased the extended warranty it would not have lasted very long before it started falling apart. Now I have an out of warranty ring that gives me memories, not of my marriage but of a rip off.

1 juin 2023
Avis spontané
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Réponse de Manly Bands

Hi Robert, I am so sorry to hear this happened with your ring. I can see that we got you all taken care of. Please reach out if we can help with anything else!

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY‼️

DO NOT ORDER FROM THIS COMPANY‼️‼️I ordered a ring from this company that the shipping come quickly. I then tried the ring on and it didn’t fit was too tight and also didn’t really like the style so processed a return straight away. I then used the returns slip provided and the parcel has been sat in the FedEx LA depot as they haven’t declared what item is being returned (probably so they can avoid paying the int shipping tax on the return coming back from them ) They are aware of the situation and completely ignoring any emails so they don’t have to pay the shipping fees on the return and also paying don’t have to refund the product . WORST CUSTOMER SERVICE EVER £150 down the drain

16 août 2023
Avis spontané
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Réponse de Manly Bands

Hi Fraser, I am sorry to hear about the frustrations that customs caused you. I can see you were all taken care of! Please reach out if we can assist with anything else!

Noté 1 sur 5 étoiles

No response on estimated ship date- frustrating

I get a marketing type email from Manly Bands almost every day, yet I haven't received any response back on an estimated ship date from my previous 4 requests. Unless you are fine waiting 3+ months for an order I would not recommend.

6 août 2023
Avis spontané
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Réponse de Manly Bands

Hi Becky, I can see that we got you all taken care of! If you wish to unsubscribe from our emails, you can simply go to the bottom of one of those emails and hit 'unsubscribe'. Make sure you get a confirmation on your screen that you were fully unsubscribed! Reach out if we can help with anything else. 

Noté 1 sur 5 étoiles

Source of stress during already stressful time

International shipping is a joke. Took forever, absolutely no updates, and the ring was 'lost in the mail' in the end. After contacting support 3 times I finally got a refund, but they're letting me know if the item every appears as delivered on their end they're charging me again. So I guess I have a few MORE months of checking on their terrible shipping information. Weddings are stressful enough without having to deal with awful companies.

10 août 2023
Avis spontané
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Réponse de Manly Bands

Hi M & M, I am so sorry to hear about the added stress that the carrier caused you. I can see that we were able to get you taken care of! The mention of us charging you again, doesn't sound like us. It sounds like there may be a misunderstanding or miscommunication. Please reach out if we can assist with anything else!

Noté 5 sur 5 étoiles

Amazing company and amazing customer service

Amazing company and amazing customer service. My ring arrived after 2 days. Lovely packaging and even a personally thanks video sent via email which was a nice touch.

1 août 2023
Avis spontané
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Réponse de Manly Bands

Thank you for sharing your positive experience with us! We're so glad to hear that you had a great interaction with our company. It's wonderful that your ring arrived promptly, and we're pleased to know that you enjoyed the packaging and the thoughtful touch of a thank-you video sent via email.

Noté 5 sur 5 étoiles

The ring is incredible and the service…

The ring is incredible and the service is second to none. Even down the box it comes in is such high quality and is really well thought out. I will definitely be buying from them again.

25 juillet 2023
Avis spontané
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Réponse de Manly Bands


We truly appreciate your feedback and are grateful for your positive comments! It's wonderful to hear that you're enjoying the quality of the ring and the service we provide. We always strive to deliver the best to our customers. Your loyalty means a lot to us, and we're excited about assisting you with any future purchases or inquiries. Please don't hesitate to reach out if there's anything more we can do to enhance your shopping experience. We're here to serve you! 😊🌟🛍️

Noté 1 sur 5 étoiles

I placed an order with Manly Bands a…

I placed an order with Manly Bands a year ago - 1 July 2022. After the first email, I never received the order, I never received another email in fact I heard not a thing from them. 12 months later I get marketing emails from them. Reminding me that they have my money and never provided the product. I send an email, to which I get a response that they have now canceled my order and not to expect a refund!!! Worst service ever. Do not buy from this company all talk no action!!! Happy to steal your money and fob you off.

20 juillet 2023
Avis spontané
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Réponse de Manly Bands

Hi Kim, it looks like we were able to reach out to you and get this all resolved! If there is anything more we can help with, please reach out to us at hello@manlybansd.com :)

Noté 5 sur 5 étoiles

This is a great custom ring company!

This is a great custom ring company!
I purchased a made-to-order ring called the WOZ for my husband and it is beautifully made. I wanted a high-quality, durable, and unique wedding ring to fit my husband's personality and it is perfect. The staff at Manly Bands is also very helpful and attentive. There's no automated response to questions, it's real people and they get back to you as soon as possible. I also ordered a silicone band for my husband to wear while he's working and he says it's one of the most durable and comfortable silicone bands he's ever owned. I highly recommend.

28 juin 2023
Avis spontané
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Réponse de Manly Bands


Thank you so much for taking the time to share your fantastic experience with our custom ring company! We're thrilled to hear that you found the "WOZ" ring to be beautifully made and a perfect fit for your husband's personality. Providing high-quality and unique wedding rings is our goal, and we're delighted that we could meet your expectations.

It's great to know that our staff's attentive and personal approach to customer service made a positive impression. We understand the importance of real human interaction and strive to respond as quickly as possible to assist our customers effectively.

We're also pleased that the silicone band for your husband's workwear has proven to be both durable and comfortable. Thank you for the high recommendation; your satisfaction means the world to us. If there's anything more we can do to assist you or if you have any future needs, please don't hesitate to reach out. We're here to serve you! 😊👏🌟🛍️

Noté 1 sur 5 étoiles

Scratched ring no customer service

Awaiting customer service who have been dismissing so far. Ring arrived scratched and damaged. Still waiting for proper customer service .

9 juillet 2023
Avis spontané
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Réponse de Manly Bands

Hi Danielle, it looks like we were able to get you taken care of! If we can ever help with anything else, please email us at hello@manlybands.com :)

Noté 5 sur 5 étoiles

Amazing quality rings from amazing people!

I ordered the Hunter ring for my boyfriend and it is just perfect! The engraving is super nice, it looks just like the pictures, the emails from the founder were a very kind gesture and overall I had a wonderful experience ordering from ManlyBands and hope to make another purchase in the future

10 juin 2023
Avis spontané
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Réponse de Manly Bands


We're absolutely thrilled to hear about your wonderful experience with ManlyBands! It's fantastic that the "Hunter" ring you ordered for your boyfriend turned out to be perfect, matching the pictures and featuring a lovely engraving. The personal touch of emails from the founder is something we're proud to provide, and we're delighted it added to your overall experience.

We appreciate your support and look forward to the possibility of serving you again in the future. If you ever decide to make another purchase or have any questions, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you every step of the way! 😊🌟🛍️

Noté 2 sur 5 étoiles

Bought a manly bands ring back in…

Bought a manly bands ring back in January for my wedding that was in May so everything was prepared. May rolled around and found the ring didn't fit as well so asked customer service and stated I would have to pay for a late resize and send the other one back. Not impressed consodering it hardly been worn really at all and I would probably have to wait weeks to get the replacement. Got a replacement from a much cheaper seller that is identical in all but name. They get their rings from the same place as many other cheaper options and just get the brand printed on. Feels like a bit of a rip off. Look elsewhere

12 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Love the ring

Love the ring. The turquoise seems to pop out and glow. Loved the nice touch on the silicone ring that came with. Also, super quick and easy size exchange. They had my new size shipped the moment I dropped my other off at the post office.

10 mars 2023
Avis spontané

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