Manly Bands Avis 

Awful, it came to us chipped. I thought we were getting a good brand but evidently they cut corners. There also was a definite chip against where the gold and damascus met up. It wouldn't last long..

My wife and I ordered wedding rings from manly bands. Within three weeks my wife's rings broke. They would not fix them without paying more. We took to jeweler and found out that the bands were not solid gold as advertised. Beware if buying from them.

I went to there website I order the ring the knight 10k yellow gold size 9.5 and I specifically just ordered from them because on the website it says in stock and I still don’t have a shipment tracking because they keep saying my ring is made to order although their website says the opposite and I won’t get the ring in the time I would need. Now after getting lots of messages from them saying the exact same things and without solving the problem they just changed on their website the time to get the ring. Wouldn’t recommend buying a ring from them, not a trustful website.

I love Manly Bands! I bought my husbands wedding band from them. Prices are great, and the customer service is too. I wanted “forever” etched inside his ring and they accidentally missed it. So they already made a new one and sent it before I returned the first one. Came in I think a week and got an extra silicone band with it free. Comes in a strong case and my husband loves it!

We ordered 2 wedding rings and when we checked when they were going to be completed 9 weeks after we had ordered they canceled the order on us and told us that we had asked for the order to be canceled and then told us that the order was not able to be uncancelled and that a new order would have to be completed. We completed the new order and now we are getting rings from a store for the rings have still not come and we cannot wait any longer to get the rings. In total, we waited 11 weeks to get the rings.

I ordered a ring from Manly Bands in March 2023 from the UK for a wedding to occur on 10 June.
The ring arrived with no disclaimers.
After a year of wearing it in the shower and to wash dishes, the seal over the epoxy that keeps part of it covered wore through and mould started forming inside.
I informed them to which they said I shouldn't wear it in a hot tub or swimming. I returned the ring for a warranty exchange and 8 weeks later contacted them to inquire about when the ring would be shipped. They informed me that with an exchange no size is given and so have been waiting for me to submit a size, despite returning the original ring to them. Not once did they reach out to me to ask for a size. However I have received their weekly marketing emails.
The ring is ok, but if I'm honest probably isn't worth what I've paid. The sentimental value and look is ok, though.
The customer support and general communication from this outfit is one of the worst I've ever experienced, though.
Be warned if you buy a ring from them, you will have to chase everything and your experience in doing so will leave you thinking you're dealing with morons.

False advertising and Scam artists…. FO NOT WASTE YOUR TIME OR MONEY

Ordered a custom gold ring with the hammered finish. The image on the site depicts the hammered look to be a random pattern of random sized hammer hits. What i received was a ring that was imitating a hammered look with hexagonal repeated pattern. It looks nothing like the ring on the site. I contacted them, they said they would have a production manager reach out but so far ive gotten nothing. I plan on filing a false advertisement claim with the FTC if I dont hear from them soon.

I’m convinced this company doesn’t actually produce anything. I placed an order, which stated in-stock with 2-5 days delivery. Got a notice AFTER placing my order that it will be 9 weeks. I cancelled. I then requested to be notified when my size is back in stock. Never got notified. Decided to request their free ring sizer while I wait, and to no surprise it’s been 11 days and it still hasn’t been shipped.

We have yet to receive the wedding band we ordered. The website is incorrect on how to submit sizing. You will NOT receive a ring sizer nor will you be contacted about submitting a ring size. There was zero communication from Manly Bands regarding this. We had to reach out after waiting for the ring sizer to (never) arrive. If we had not reached out, we never would have known. We are now at risk of not receiving the wedding band in time for our wedding. In our communication with Manly Bands, they state that "our IT team is aware of the BYOB discrepancies," yet they are doing nothing to rectify this issue for us nor are they doing anything to guarantee receipt of our ring in a timely fashion.

Sizing ring they sent fit perfect, but ring was too tight. They said they would fix but for a fee. Now they won't even fix for a fee so I'm screwed. Claims they changed policy after our purchase. Customer service is limited to texting and takes days to get a reply, at which point they use stall tactics. Then they said I was unprofessional after getting mad. They didn't provide their name, misspelled my name, and are now ghosting me. Online scam business! Buyer Beware!

No lead time. No Updates. No customer support number. When you do call the number that they have online, they send you to voice mail. Will update if I get a response but this is ridiculous. I ordered rings through a competitor ( Brilliant Earth) and they are so much more transparent than this company. I'm in the US so I don't think this is the issue.

Edit: they replied saying someone reached out on 7/29 and they did but they have not resolved the issue.

Edit: 10/1 - I got my ring. Easily tarnishable. Not good quality. I have a $20 ring from King Will and it's a lot better than what they sent me. Very disappointed.

I ordered a ring from Manly bands, it came very quickly and well in time for my wedding day. I loved the ring and the customer experience. Just after my wedding day, we found put that I had lost weight and my ring didn't fit anymore. We called up and they sorted it right away with a replacement in the corrected size.

Lovely customer service and unique/top class ordering experience.

The ring is ok quality, but seems a bit overpriced for what it is. The big issue is the with the customer service. Right on the main webpage they state free exchanges, what they fail to tell you is that "free" actually means $30 restocking fee. Wish I had gone elsewhere.

Updated to 1 star review after being contacted by Manly Bands about this review…

I ordered my wedding ring and used the print out paper sizer to get my size. Unfortunately when my ring arrived although it fit it was painful to take off. I contacted Manly Bands for advice and they recommended returning for .5 a size bigger which they were very helpful, responsive and courteous throughout the whole experience. I now have the correct size ring which arrived slightly earlier than expected and the product is fantastic too.

I can't fault my experience with Manly Bands at all, a perfect example of customer service. I would absolutely recommend. Thanks!

ordered from the UK, this was my wedding ring. to start with the discount i managed to get thanks to a sale was unreal!

The first ring I got was actually a bit too small, had a bit of a pain sending it back as I dont like anywhere near any of the FedEx drop off locations which isnt Manly Bands fault at all. After speaking with MB and letting them know it would be a 3 hr round trip for me to go to the closest drop off point they offered collection which was great. New ring arrived 4 weeks later and its perfect!

The quality and design are great. Shipping was fast.

I believe the customer service received ultimately runs parallel with why the founders started business.

I had difficulty finding the right size for my band. Embarrassed to say, but it was my fault. Maria and Chelsie went above and beyond to help me. Thank you so much, I appreciate you both.

Absolutely in love. We ordered 'The Fox' and 'The Ava' for our wedding bands as we wanted something a bit different and special.
Ordered on 25th Jan and received both within 3 weeks, which is impressive as they were shipped from the US to the UK
The quality is amazing and they look beautiful on.

The sizes were true to what we expected and no issues with this for us

My only gripe (if you can call it that) is they are unable to engrave the rings to ship out of the US. Because they are so beautiful I would have loved to be able to get this but understand international shipping etc does have limits

We will absolutely be ordering from there again

My husband has the koa wood ring. It got messed up in a fire pit. The company replaced it. Engraving and all. Great company. Good quality and service. Highly recommend.

After waiting nearly 3 months for the ring to arrive, it finally arrived today, and we were sent the wrong size. We ordered a 4.25 and what we received was at least a 4.5. It just fell off my finger. I don't even have the words to describe my frustration.