Good friendly company . This is my second time using these and I’m very impressed I had one point of contact who communicated excellently with keeping me up to date with the progress . My point of con... Voir plus
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Lisez les avis des autres
Once my online application was approved. I was contacted by an agent who assisted and guided me through the entire process. Darrel made the process painless and was at the end of the phone to answer m... Voir plus
Fantastic service from start to finish. Tom Whittaker went above and beyond, often working out of hours to ensure the deal completed smoothly and on time. The signing process was simple and seamless.... Voir plus
From start to finish, this was the absolute perfect finance application EVER! No long winded forms, no hassle, no 6 million questions, no asking for your mothers aunties best friends dogs favourit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Mann Island Finance
Écrit par l'entreprise
Mann Island Finance offers a comprehensive range of retail and business user products to the market, arguably one of the largest offerings in the market.
Mann Island Finance have been helping private and business customers to finance new and used cars, vans, motorhomes, pick-ups, classic cars and motorbikes since 1991.
Whether you want to buy, lease or rent, we have a product or solution to meet your needs, however large or small. Our passion is, and will always be, to deliver you a personal service that keeps you coming back to us time after time.
Coordonnées de contact
Reading International Business Park, RG2 6AA, Reading, Royaume-Uni
- 0370 600 6668
- hello@mannisland.co.uk
- mannisland.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Mann Island Finance
Great service no problems at all after…
Great service no problems at all after seeing the car i wanted i had it 2days later speedy service 👍

Réponse de Mann Island Finance
The service was great with no hassle
The service was great with no hassle
Great friendly service and staff
All completed in a couple of hours
Fantastic service

Réponse de Mann Island Finance
it is quick on reviewing my…
it is quick on reviewing my application. The only issue I can think of that they have typing error and I have to re-sign the contact after they noticed it.

Réponse de Mann Island Finance

Réponse de Mann Island Finance
The operators were really informative…
The operators were really informative and polite. Answered all my questions and supported me with the application process.
Made it all feel very easy.

Réponse de Mann Island Finance
The whole experience was very quick and…
The whole experience was very quick and simple and Tim, who I dealt with throughout the process was very good and very helpful.

Réponse de Mann Island Finance
Very quick decision and follow up from…
Very quick decision and follow up from staff was caring and friendly

Réponse de Mann Island Finance

Réponse de Mann Island Finance
Was good until it wasn't....
UPDATE: After writing this Mann Island replied to my complaint, apologised and corrected the incorrect information. I still think that they could ahve done this more quickly and been better at communciating but once they aconolwedged this the data was fixed within 48 hours so I have updated the score and this review to reflect this.
I actually had a resasonable experience with this company in resepct of buying a car. The process was straightforward and eveything was fine. The vehicle was written off and there was some dispute around a minor difference between the payment the insurance company sent. Again Mann Island handled this reasonably.
Some time later I found out by accident that Mann Island had been reporting a 2 month missed payment of £28 to Experian. Honestly I think it was just a simple data mistake. The data is actually correct at Equifax. I expected they would just fix it but they have not and have been exremely difficult to deal with.
They have simply ignored all correspondence and just sent automated emails saying it has been logged as a complaint. Everyone makes mistakes but the quality of a company can be seen in how they deal with the and fix mistakes made.
I'm not seeking "compensation" just correction of inaccurate data.

Réponse de Mann Island Finance

Réponse de Mann Island Finance
Process was smooth and I was informed…
Process was smooth and I was informed of every step involved . Good customer service

Réponse de Mann Island Finance
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with. Quick to respond and very efficient. Really pleased with the service they offer and staff are so helpful, friendly and very knowledgeable.

Réponse de Mann Island Finance
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