Good friendly company . This is my second time using these and I’m very impressed I had one point of contact who communicated excellently with keeping me up to date with the progress . My point of con... Voir plus
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Lisez les avis des autres
Once my online application was approved. I was contacted by an agent who assisted and guided me through the entire process. Darrel made the process painless and was at the end of the phone to answer m... Voir plus
Fantastic service from start to finish. Tom Whittaker went above and beyond, often working out of hours to ensure the deal completed smoothly and on time. The signing process was simple and seamless.... Voir plus
From start to finish, this was the absolute perfect finance application EVER! No long winded forms, no hassle, no 6 million questions, no asking for your mothers aunties best friends dogs favourit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Mann Island Finance
Écrit par l'entreprise
Mann Island Finance offers a comprehensive range of retail and business user products to the market, arguably one of the largest offerings in the market.
Mann Island Finance have been helping private and business customers to finance new and used cars, vans, motorhomes, pick-ups, classic cars and motorbikes since 1991.
Whether you want to buy, lease or rent, we have a product or solution to meet your needs, however large or small. Our passion is, and will always be, to deliver you a personal service that keeps you coming back to us time after time.
Coordonnées de contact
Reading International Business Park, RG2 6AA, Reading, Royaume-Uni
- 0370 600 6668
- hello@mannisland.co.uk
- mannisland.co.uk
4,9
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback. We are so pleased to hear that you are happy with the service provided.
Was good until it wasn't....
UPDATE: After writing this Mann Island replied to my complaint, apologised and corrected the incorrect information. I still think that they could ahve done this more quickly and been better at communciating but once they aconolwedged this the data was fixed within 48 hours so I have updated the score and this review to reflect this.
I actually had a resasonable experience with this company in resepct of buying a car. The process was straightforward and eveything was fine. The vehicle was written off and there was some dispute around a minor difference between the payment the insurance company sent. Again Mann Island handled this reasonably.
Some time later I found out by accident that Mann Island had been reporting a 2 month missed payment of £28 to Experian. Honestly I think it was just a simple data mistake. The data is actually correct at Equifax. I expected they would just fix it but they have not and have been exremely difficult to deal with.
They have simply ignored all correspondence and just sent automated emails saying it has been logged as a complaint. Everyone makes mistakes but the quality of a company can be seen in how they deal with the and fix mistakes made.
I'm not seeking "compensation" just correction of inaccurate data.
1 septembre 2026
Avis spontané
Réponse de Mann Island Finance
Thank you for your feedback. We are sorry for the frustration and inconvenience caused by the issue with your credit file information and the delays you experienced while seeking a resolution. We take the accuracy of customer data very seriously. We have fully investigated your concerns, and we can confirm that the issue has now been resolved and the necessary corrections have been made. We appreciate you bringing this matter to our attention and apologise that your experience did not meet the high standards of service we aim to provide. Thank you for your patience while we worked to resolve this.
Réponse de Mann Island Finance
Thank you for your review, we are happy to hear you are happy with the service you have received. Thank you also for taking the time to recommend us — your support is truly appreciated.
Great service
19 août 2026
Réponse de Mann Island Finance
We are happy to hear that you have had a great experience. Thank you for the feedback.
Process was smooth and I was informed…
Process was smooth and I was informed of every step involved . Good customer service
18 août 2026
Réponse de Mann Island Finance
We’re delighted to hear that you had a great experience with us. Thank you for your feedback and for recognising our customer service—it means a lot to our team.
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with. Quick to respond and very efficient. Really pleased with the service they offer and staff are so helpful, friendly and very knowledgeable.
26 août 2026
Réponse de Mann Island Finance
We are pleased to learn that your experience with our service was seamless. Thank you for your valuable feedback.
Good
Everything was fine and well undertaken. I did have a glitch with a bank statement not being allowed. The latest statement available was too long ago (as I get an annual statement, not monthly)
26 août 2026
Réponse de Mann Island Finance
This is great feedback. Thank you for sharing your experience with us.
Everything went really well and sorted…
Everything went really well and sorted quickly really appreciate it keep up the great work 😀
19 août 2026
Réponse de Mann Island Finance
We are happy to hear that you had a seamless service experience, thank you for the great feedback.
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback, we are so glad to hear this.
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback, we are so glad to hear this.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback. Thank you also for taking the time to recommend us — your support is truly appreciated.
Great experience
19 août 2026
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback, we are so glad to hear this.
Seamless from start to finish
Seamless from start to finish, excellent service. I would recommend
25 août 2026
Réponse de Mann Island Finance
We are pleased to learn that your experience with our service was seamless. Thank you for your valuable feedback.
Rob was always on hand to answer questions
Explained every step and Rob was always on the end of Email or phone should I need to ask anything and copied me in on all the emails to the dealer so I knew every stage what was going on
25 août 2026
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback. We are so pleased to hear that you are happy with the service provided.
Réponse de Mann Island Finance
We are pleased to learn that you are happy with the service provided. Thank you for your valuable feedback.
Great service from start to finish…
Great service from start to finish Gareth kept us informed at all times and was more than happy to answer the questions we asked
25 août 2026
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback. We are so pleased to hear that you are happy with the service provided.
Réponse de Mann Island Finance
We appreciate you taking the time to provide us with your positive feedback. We are delighted to know that you are satisfied with the service you received.
Réponse de Mann Island Finance
Thank you for taking the time to give us such positive feedback, we are so glad to hear this.
Réponse de Mann Island Finance
We regret that your expectations were not met. Thank you for bringing this to our attention.
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