Mantisni Avis 

I had to cancel an order and the customer service was perfect. I messaged the shop on messenger and a refund was issued within 24 hours despite the team being away at an event. I couldn’t ask for more! Thank you

Ordered a Vinegaroon and it arrived healthy and well packaged. Leaving a 4-star review as they did not respond to any of my questions like if it was a wild-caught animal or not. I'd be worried about getting a response if your animal had any issues on arrival.

Bought an iguana from this website for £90 as that was the listed price then got an email from him saying that they were £150 looked at the website and the description had changed to new prices for different breeds none of which were £90 Then got emailed that he had no idea where i got the figure of 90 from. Hes a scammer and a liar

⭐️⭐️⭐️⭐️⭐️ Absolutely Perfect Experience!

I couldn’t be happier with my order! From start to finish, everything was handled with the utmost care and professionalism. The praying mantis was packed with extreme precision—secure, well-cushioned, and temperature-controlled to ensure a safe journey. When I opened the package, I was amazed at how carefully everything was arranged, with clear instructions included.

Most importantly, my mantis arrived in perfect health—active, alert, and absolutely stunning! It’s clear that the seller truly cares about their mantises and their customers. I will definitely be ordering again and highly recommend them to anyone looking for a responsibly packed, healthy mantis. Thank you so much for an incredible experience!

Having followed MantisNI on social media for some time now, I’ve ordered live food, an enclosures and a beautiful Dead Lead mantis.

Selecting correct postage was easy, my
Mantis was packed so carefully and arrived really quick.

I’ve found customer service really helpful, engaging and knowledgeable. Can’t wait to order again from them.

Wouldn’t hesitate to recommend them and the mantis is perfect and healthy!

Absolutely awful. Ordered a mantis which would not eat at all. Thought it was stress from transport at first but after 3 days I contacted him and was told she was probably pre-molt. She quickly went downhill and I found her crumpled at the bottom of her enclosure one morning. Contacted him again and got no response. Next day she was vomiting black and couldn't move her legs and then died. When I first contacted him he told me it was my fault despite me following the instructions on his own website but still offered a replacement then stopped responding when I asked to arrange it. Finally texted me directly when I mentioned getting a chargeback through my bank and rescinded the offer then threatened to take me to small claims court if I followed through with it. Very aggressive, completely unreasonable, sends out sick animals and does not care.

My bug arrived dead, it was very poorly packaged. When I contacted the company about the matter, the owner was extremely rude and then proceeded to ignore my messages so the issue was not resolved.

Placed an order with a valua of £60 which I couldn’t follow through with, due to my partner’s hesitancy. Got in touch via contact number on their website and they refunded all of it back no questions asked. That alone, makes the company trustworthy in my book. Thanks!!

I paid extra money to buy a mantis with a live guarantee and it died the next day after it arrived. I reached out to the site but they said it was my fault in a rude manner. I will not choose this place again.

Great selection, helpful team, and friendly comms. Highly recommended.