I was having an issue with the delivery of one of my favorite perfumes that has been discontinued. After communicating with Maple Prime customer support for 3 days they provided tracking number and su... Voir plus
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Lisez les avis des autres
Excellent customer service! I emailed Katiuska on multiple occasions and always got a prompt reply back. She was very professional and went the distance. Spoke to Mary I believe on the phone once an... Voir plus
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"Overall, a solid experience with Maple Prime. My bottle of YSL Y Le Parfum arrived quickly and is 100% authentic, which is the most important thing. My only note is that the website images showed th... Voir plus
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I purchased 2 samples they were 7.5 ml i received an email saying they messed up in they were .003 ml .i have never heard of colognes samples come in that small so I cancel the order when I called som... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.
Coordonnées de contact
1701 East Elizabeth Avenue, 07036, Linden NJ, Etats-Unis
- +18552414200
- support@mapleprime.com
- mapleprime.com
3,8
Bien
201 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Maple Prime
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service.
Great OL Store
Not a bad store. These guys have great deals and ship quickly. So far I have not had a bad experience with them.
16 juin 2025
Réponse de Maple Prime
Thank you for your feedback! We're glad to hear you've had a positive experience and appreciate your support. Looking forward to serving you again soon!
Arrived quickly and perfect condition
Arrived quickly, in perfect condition, in the original box and with plastic wrap still on. The bottle was in perfect condition. I will definitely order from this company again. I was taking a gamble with ordering this because I didn't know if this was going to be in the original bottle, as it was a present for my daughter who needed this Billie Eilish no. 3 for her collection. I am so glad I did. Absolutely no regrets. She even displays the box behind the bottles in her collection. She now has all 4 perfumes in the full size bottles and all but no.3 in the mini bottles.
25 août 2025
Réponse de Maple Prime
Thank you so much for your lovely review! We're thrilled everything arrived perfectly and that it made the perfect gift for your daughter. So glad she loved it and her collection sounds amazing! We truly appreciate your support and hope to serve you again soon.
Wonderful accessible and so worth it
25 août 2025
Réponse de Maple Prime
Thank you so much for your kind words! We're thrilled to hear you had a wonderful and accessible experience. Your support truly means a lot to us, and we hope to welcome you back again soon!
10/10 experience
Very good experience with this company. Fast shipping and arrived in great condition. Scent I chose is amazing as well.
27 août 2025
Réponse de Maple Prime
Thanks so much! We're so glad you loved the scent and had a smooth experience. Hope to see you again soon!
Absolutely awesome customer servise .
Had an issue with a previous order. They went above and beyond to make it good. Will absolutely recommend them. And will be ordering many more times. Can't beat the prices or customer service.
25 août 2025
Réponse de Maple Prime
Thank you so much for your kind words and support! We're truly glad we could resolve the issue and that you’re happy with both our service and pricing. Your recommendation means a lot to us, and we look forward to having you shop with us again soon.
Exactly what I wanted
Exactly what I wanted. Provided in a timely manner.
Looking forward to another purchase when available.
21 août 2025
Réponse de Maple Prime
Thank you so much for your kind review! We're thrilled to hear the perfume was exactly what you were looking for and that it arrived promptly. We truly appreciate your support and look forward to serving you again soon!
It’s a fake perfume
It’s a fake perfume. I ordered good girl légère which I have owned multiple times and only bought from them because it is no longer available from real retailers like Sephora or Ulta or the likes. They sent me a fake. I can’t believe I paid so much money for a fake. Do not buy anything from them. I will try to contact them to get a refund and update this post.
1 septembre 2025
Avis spontané
Réponse de Maple Prime
Thank you so much for your kind words! We're thrilled you loved the quality and packaging — we truly appreciate your support!
Great store
I ordered on the 9th and it was supposed to arrive on the 16th but it arrived on the 13th!. I ordered a bottle of bad boy cobalt for. a great price at $76 and it was 100% legit I am a teenager and i think if ur under the age of 21 this would be a perfect blind buy scent
12 août 2025
Avis spontané
Réponse de Maple Prime
Thanks so much for the great review! We’re glad your order arrived early and that you’re enjoying Bad Boy Cobalt. It’s a solid choice, especially at that price.
We appreciate your support and hope to serve you again soon!
Love the scent
Love the scent. It's the best Luna rossa ocean I've experienced. Cheap price for a blind buy and I'm very happy with it! Only issue is I paid for expedited shipping and didn't receive it. I did get refunded the shipping fee
21 juillet 2025
Réponse de Maple Prime
Thank you for the great review! We're happy to hear you loved Luna Rossa Ocean and that it was a great blind buy. We look forward to making your next experience even better!
Great products and service
21 juillet 2025
Réponse de Maple Prime
Thank you so much for your kind words! We're glad you’re happy with our products and service. We truly appreciate your support and look forward to serving you again!
The service was great
The service was great the shipping time was excited and almost everyday I received a t message to let me know how the process going.
21 juillet 2025
Réponse de Maple Prime
Thank you for your wonderful review! We're so glad to hear you were happy with the service and shipping updates. We look forward to serving you again soon!
Réponse de Maple Prime
Thank you for your kind review. We're pleased to hear you were satisfied with the quick shipping and the quality of our products. We truly appreciate your support and look forward to serving you again in the future.
Réponse de Maple Prime
Thank you for the great review! We're glad to hear your order arrived quickly and met your expectations. We appreciate your support and look forward to serving you again!
Réponse de Maple Prime
Thank you for your fantastic review! We're thrilled to hear you were impressed with our products, prices, and prompt service. Your support means a lot to us, and we look forward to serving you again!
Réponse de Maple Prime
Thank you for the kind review! We're glad to hear you had a great shopping experience and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Réponse de Maple Prime
Thank you for your kind words! We're thrilled you loved the product and appreciated the fast shipping. Looking forward to serving you again!
Réponse de Maple Prime
Thanks so much for your feedback! We're glad you were happy with the fast shipping and price. Hope to serve you again soon!
Trustworthy company
Trustworthy company, they will make things right for you otherwise they have great products and prices.
23 juin 2025
Réponse de Maple Prime
Thank you so much for your kind words! We're truly grateful for your trust and support. At Maple Prime, we always aim to do right by our customers, and we're so glad to hear you’re happy with our products, prices, and service. We look forward to serving you again soon!
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