Marham Find a Doctor Avis 

Extremely disappointing experience. I scheduled appointments three times, but the doctor was unavailable and no consultation took place. The customer support was very poor. I sent multiple messages but received no response. Additionally, my payment was not refunded.

Had a terrible experience with Marham app. Booked an appointment with Dr. Maryam, but she refused to see me citing payment issues with Marham. Unprofessional and disappointing service. Would not recommend."

Terrible experience, dr nayab samar was not available but they gave appointment after appointment but after 3 times still not available, now i want refund they said it will be in wallet, means once they get money they are not giving it back, i will advise please don't fall in their traps,

Scammers and liars. Booked a physio appointment. Physio never showed up. Marham called and confirmed appointment. Then called their helpline and they acted totally ignorant and had no idea what to do. Go to the open market for better service. Do not waste time and effort with these scammers.

Shitty Service!
I booked an appointment from Australia. They moved my time without talking to me first. When I opened the app the doctor was offline and no one responded to my whatsapp texts. I kept calling for good 20 minutes on the number that was provided to me as my ¨helpline¨ . When I finally managed to connect with someone through another number I got from google, the staff said they are trying to connect with the doctor and the doctor is not responding. When I asked how would I be refunded he said ¨ you have not read our policy clearly, we refund in the Marham wallet¨. Why the hell would I use your services again after this awful experience. Pathetic scammers

Extremely bad application.They are frauds and by scam they are taking money and make people suffer.After taking money they refund in there own app wallet to make people more suffer. Such a shameful application and company.Authorities should take serious actions against such scam and fraud applications and doctors also should not registered with them.

Review:
On spt 30th I paid PKR [3000] on Marham.pk to book a doctor’s appointment. The payment was deducted immediately, but the appointment was never confirmed/never booked.
I contacted support on same day via [email/chat/phone] and provided screenshots and transaction proof. Despite multiple follow-ups, no appointment was scheduled and no refund was issued.

This is a services-not-provided case. I’ve now filed a chargeback with my bank and will escalate further if needed.
I’m sharing this so others are aware: confirm an actual booking before you pay, and if you’re charged without a booking, raise a dispute quickly

They are charging for PKR 7000 for registration for medical doctor, that is very high. They earn before the doctor earn a single penny from their practice.

I am writing to raise a serious complaint regarding an appointment I booked through your platform. On Friday at 10:15 PST I scheduled a consultation with Dr. Javed Akram and paid PKR 5,000 on the spot.

However, the patient, who is based in Dubai, waited for over an hour with no response from anyone. Despite several attempts to contact your team via WhatsApp, there has been no reply, no rescheduling, and no refund.

This experience has been extremely disappointing and feels like a scam. I expect immediate action either the appointment should be rescheduled promptly or my payment refunded in full.

Kindly resolve this matter at the earliest.

I am a doctor and my experience with this app has been very disappointing. Payment system is extremely poor — my dues are pending for more than 8 months. The app management is unprofessional, and support team is unresponsive. Marham needs serious improvement, otherwise it is just a waste of time for doctors.

called a doctor for a consultation, but she was busy playing with her kids. When I called again, she muted her mic. I tried a third time, and she answered looking unprepared—just woke up with messy hair. Later, when I politely messaged her about her unprofessional behavior, she accused me of misbehaving and refused to take my calls. Honestly, I was left confused and frustrated by her conduct.

Very poor and disappointed service of Marham.pk Bas zaleel krty hn logo ko. Appointment book hi ni hui hoti r kehty hn k apki appointment confirm ho gae h. Complain karny py b no positive response

Very disappointing experience. When my appointment time came it was suddenly changed without proper notice. During the appointment the doctor only advised some tests and said he would prescribe medicine afterward. I submitted the test reports to the doctor but he never responded or gave any prescription. I also contacted Marham for a refund as per their policy but they haven’t responded either. Not recommended at all poor service from both the doctor and the Marham platform.

OMG, Never thought such kinda mismanagement n. scam can happen in daylight. I booked Dr Fatma psychiatrist out of many in list just because marham was showing her availability in the morning , I was happily booked at 10:15 on 31st of july , fee was paid (3000) n I was informed half an hour later that Dr was not available so appointment rescheduled in the evening, I protested n asked for cancellation along with return of fee n was denied the return that it was possible after two days.anyway I insisted on return of money immediately but agent started offering other availability drs that I didn't consent on,then they booked another one without letting me know ,meanwhile I lost connectivity due to power failure n they just called me right few minutes before appointment time n said your money has gone to appointee Dr that can't b returned n because ya didn't pick the call being made by Dr so every thing is gone along with fee money....and here I am without consultation, without prescription or meds but with my hard earned money that s stolen by this scam web site, I highly recommend that this site should be audited,closed n be made accountable for deceiving ailing patients in the name of facilitating health care.

Doctor declined that he confirmed the appointment, even after multiple messages from marham.

Horrible...just horrible. Marham is a SCAM! How on earth can I know if doctor is not even available for online booking when its clearly mentioned on your website. The doctor said he doesn't even know about Marham and you have listed him??? WHYY??? Give me my money back i feel so embarrassed. Complete time waste and scam. Marham should be ashamed. Please don't trust this company!

Saima qamar the worst so called doctor I dobut if she is a qualified person to see depression and bipolar patients she is a evil person and gave wrong prescription to my wife please stay away from this evil woman and don't take her treatment in pak rs 500

I am writing to raise a serious concern regarding Dr. Maryam Anwar, who is listed on your platform. Based on my personal experience, I found her to be highly irresponsible and unethical in her approach to patient care.

Her behavior not only reflects poorly on her as a medical professional but also damages the credibility of Marham as a trusted healthcare platform. As patients, we rely on Marham to connect us with competent and ethical doctors. Unfortunately, Dr. Maryam Anwar's conduct fell far short of professional standards.

I request that you investigate this matter seriously and take appropriate action to ensure other patients are not subjected to similar experiences. I also suggest that Marham strengthen its review and monitoring system to maintain the quality and reliability of its services.

Complete Unprofessional and do not trust customer service team, Pathetic.

A Complete Scam! Lost My Money Despite Payment!

I recently booked an appointment with Dr. Shehla Ahmed for 19th April 2025 at 3:15 PM via Marham.pk and paid 1,000 PKR. After logging in with my registered number, I found no appointment details listed on my dashboard.

I called Marham.pk’s support four times from the same number used for booking. Here’s what happened:
- Call 1: They asked me to log in and out of the app—no change.
- Call 2: They asked me to wait indefinitely with no resolution.
- Call 3: The agent **admitted they received my payment** but did nothing to resolve the issue.
- Call 4: They refused to process a refund, claiming there was nothing they could do.

This experience has been frustrating and unprofessional. The platform deducts payments but fails to deliver services or refunds. After researching, I found numerous complaints about similar scams on this platform. Marham.pk seems to operate on a large scale, exploiting users and damaging doctors’ reputations.

Do not trust Marham.pk with your payments or personal information. They are unresponsive, dishonest, and prioritize profits over customer rights.

**Update**: I have filed complaints with the State Bank of Pakistan (SBP) and the Pakistan Consumer Protection Authority. I advise others to avoid this platform entirely.