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Mario Moving London Avis 

469
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The guys (Sebastian, Daniel and Paul) who did our moving were very efficient and professional. They arrived on time and handles our properties with care, packing everything (really everything) very qu... Voir plus

Noté 5 sur 5 étoiles

Mario Moving were fantastic. Always prompt arrivals. The speed in which they packed for us the day before and then moved us on the day was exceptional. They all worked incredibly hard and unpacking ha... Voir plus

Noté 5 sur 5 étoiles

Excellent service, good value for money. They took their time, ensured all property was protected and nothing was damaged, I would use them again and recommend them to anyone who needs their service

Noté 5 sur 5 étoiles

Fantastic service for my move in London two weeks ago. Mario movers did the full packing for me aswell, and dissemble and reassemble furniture at the new address. They really knew what they were doing... Voir plus

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Assemblage en kit
  4. Centre de stockage
  5. Déménageur
  6. Service de déménagement de pianos

Écrit par l'entreprise

We at Mario Moving are a team of friendly movers. Our removal vans and professional movers take extra care of all your items, both during the packing and unpacking process. We deal with both office removals and house moving. Mario Moving offers its services to domestic clients in the UK (London primarily), as well as internationally. We help customers move by offering our excellent service as fast as possible. Our experienced drivers and movers can take on any job you may have for them, and they have a track record of completing their jobs extremely well. Mario Moving only has happy customers in its portfolio! Your opinion matters to us, and we always encourage our clients to express it after our job is complete. We also provide the most effective removal solutions for those who want to relocate their office. Along with home removals and office removals, we also specialise in packing and unpacking services.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(469)

129 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, takes all of the hassle out of what could be a stressful day! Majority packed the day before the move, on the day everything cleared out quickly.
All furniture reassembled perfectly in the new home. Very friendly and efficient crew

10 avril 2026
Noté 4 sur 5 étoiles

The day before packers were helpful and…

The day before packers were helpful and listened to instructions. The final packing on the day of the move was a bit more random in labelling and logic. However overall a good experience from all concerned. Frances

16 avril 2026
Noté 5 sur 5 étoiles

Short move

Short move of two beds disassembled and reassembled, done on time and without fuss

9 avril 2026
Noté 4 sur 5 étoiles

A great service

I really appreciated the team at Mario. First on the phone and with the video call to evaluate the amount of stuff to move and then with the team of 3 who came on time on the day. They were professional, careful and so quick, perhaps too quick. It felt a bit rushed and that made things a bit stressful for us. I really would recommend Mario if you have to move.

8 avril 2026
Noté 5 sur 5 étoiles

These guys were amazing

These guys were amazing! They came in, packed everything up and got it all into the van, no drama. It was such a relief to know that such an experienced team would dismantle all the furniture and make sure everything was packed securely :)
I would definitely recommend! Many thanks 🙏

6 avril 2026
Noté 5 sur 5 étoiles

We had an amazing experience

We had an amazing experience. Mario’s Movers were so quick and efficient. They were helpful at every point and really bent over backwards to assist us. On the day the guys were literally miracle workers and got it all done so quickly. We had had a recommendation to use them and were delighted, we can’t say enough good things!

27 mars 2026
Noté 1 sur 5 étoiles

Poor Workmanship and Lack of Accountability - Disappointing service

I rarely leave negative reviews, but my experience with Mario Removals was extremely disappointing.

During our move, their team dismantled and reassembled a wooden playground. What we were left with was unsafe and poorly put together — loose screws, missing fittings, and parts not properly secured.

To this day, the structure still does not stand in a stable condition, the way it used to. Until I can afford to have a professional come in to properly fix what was done, my kids are effectively deprived of something they should be able to enjoy safely but Mario removals clearly have no care or consideration.

When I raised the issue, they initially refused to take responsibility. Instead, they suggested the problems were due to how the playing fort had originally been built, uneven ground, or weather-related wear — none of which were accurate. These explanations were given despite evidence showing the structure was previously stable and correctly assembled.

It was only after I pushed back firmly and raised the possibility of legal action that any acknowledgment of poor workmanship was made. Even then, no meaningful resolution was offered. I was still charged the full amount, with no compensation despite what happened.

What was most frustrating was not just the mistake itself, but the lack of accountability and professionalism in handling the complaint. There was no initial apology, and the response felt dismissive rather than supportive.

Moving house is already stressful — customers should be able to trust that their belongings will be handled with care and that any issues will be addressed properly. Unfortunately, based on my experience, I would not recommend this company.

28 juillet 2025
Avis spontané
Logo de Mario Moving London

Réponse de Mario Moving London

Dear Nishat,

We were surprised to read your review, particularly as it has been posted several months (8) after the move and does not reflect how the matter was handled at the time.

When the issue with the garden play structure was first raised, we responded promptly and reviewed the photos you provided. Once it became clear that parts of the structure required adjustment, we agreed to return and assist free of charge and also applied a reduction to your moving cost as a gesture of goodwill.

Throughout our correspondence, our intention was to resolve the situation cooperatively. However, from the early stages of the exchange, the conversation escalated quickly into references to legal action, despite our agreement to revisit and correct the issue.

It is also important to clarify for readers that dismantling and refitting outdoor wooden playground structures is not a specialist installation service. These types of items often change shape over time, depending on how long they have been positioned on uneven ground and exposure to weather, and may not sit identically once relocated. During the process, replacement parts were also ordered separately, which indicated that factors beyond transport alone were involved.

For these reasons, we are disappointed to read the suggestion that responsibility was refused or that no meaningful resolution was offered, as this does not reflect the steps we took to assist.

Customer safety and support remain very important to us, and we were — and still are — willing to help where possible.

Kind regards,
Mario Moving Team

Noté 5 sur 5 étoiles

Highly recommend

Great experience from start to finish! Everything went super smooth, and the whole process was stress-free. Huge thanks to Paul, Christian, and Vlad – they were professional, friendly, and incredibly efficient. Highly recommend!

23 mars 2026
Noté 5 sur 5 étoiles

5 Stars

5 Stars
We moved from NE London to SW Wales.
Guys loaded our belongings from a 5 bed house, double garage & storge unit inside of 7 hours.

Met at our new property the next day and unloaded inside of 7 hours even with a delay for access.

Big team of guys which helped, many hands make light work etc ....

18 mars 2026
Noté 5 sur 5 étoiles

Excellent value

Excellent value. Cheapest quote by a country mile.
Easy to deal with.
No breakages.
Very efficient crews.
On time.
Respected both properties, covered all the carpeted walkways/stairs

6 mars 2026
Noté 5 sur 5 étoiles

Fabulous efficient service

Fabulous efficient service. Lovely guys who just ‘got on with it’. We paid 1/2 the price of the people who moved us in 2018 and the service was far superior. Wouldn’t hesitate to recommend.

5 mars 2026

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