Marleyshoes Avis 

I would give no stars to this company. I really really must look at Trustpilot in future but I ordered these quite awhile ago. The picture on their website is nothing like the shoes they sent m. The shoes they sent me are so cheap and nothing like the picture on their website which I cannot now find under Rowan & Marley. They’ve actually written back and said the colour and the quality of the material can differ from the photo. What sort of statement is that anyway? . 

Cancelled an order within minutes of placing it as I didn’t want second pair of sandals. NO REFUND. Pair ordered arrived plastic silver sandals,NOT WHAT I ORDERED. Complained was told to return at my cost. SCAMMERS ON AN INDUSTRIAL SCALE.

If I could rate 0 I would. What a scam, still waiting for my refund. Shoes from China, very poor quality. They should be taken off the Internet.

I have been scammed by Marley shoes who operate under shoesmarley. They use a company called Rowan shoes or shoesrowan as their uk seller.
The company is in China and use AI to communicate with their disappointed customers.
Their no quibble 30 day returns policy does not exist; their return email address doesn’t exist.
I bought two pairs of ‘orthopedic’ sandals and have wasted £76. Both pairs are made of cheap plastic and one pair although says size 4 is a size 3.
DO NOT BUY FROM THESE COMPANIES! ‼️

Complete scam as others as have said. Shoes are Temu quality at high street prices. Sizes completely inaccurate. Customer service abysmal. Shoes are drop shipped from China and you pay for your return shipping back to China. And the Post Office has said the return “address” isn’t a real address so I’m just throwing the shoes away at this point—they are so poorly made they aren’t something I would donate.

Dreadful quality - not at all as advertised. Lovely website awful product, awful customer service. Scammers; do not buy from this website. also known as Rowan Shoes.

Terrible quality shoes. Made of very cheap materials and poorly constructed. Trying to return but don’t hold out much hope! Avoid at all cost.

Promised priority delivery and paid, late delivery, poor quality product, requested cancellation and refund, no further contact

Wish I had found this page before ordering, it’s not made clear shoes are coming from China, they took forever to dispatch and even longer arrive. They sent the wrong shoes. The quality is appalling. I can’t even get a reply from the company to start a return. Buyer be warned! Do not deal with this company. If there was a zero star option I would give it.

Very poor quality shoes unlike photo on website. Took ages to arrive from China which is not clear on website. When I emailed them to return and refund they said i had to send back to China at my own cost and would only pay back 40%. They will not abide by UK consumer rights. They are a SCAM. STAY AWAY

I placed an order for a pair of fisherman's sandals at £39.99 on 24/06/2026. I then noticed that the same sandals were available at a lower price of £32.00 and placed an order for these, however I was unable to cancel the first order even though I had not completed it.

I received my order on 10/07/2026 and was shocked by the poor packaging and poor quality of the goods.

I contacted Marley Shoes by email on 13/07/2026 to notify them that I wanted to return the goods and to receive a full refund. I received a reply asking me to send photos of the items, which i did the next day. I was then offered a 40% refund and asked to return the goods to an address in China, at my own expense, if the offer was not acceptable. I wrote back to tell the company that I was not happy with their returns process, which is clearly designed to be as difficult as possible. On 18/07/2026 I received a further email informing me that my case had been escalated to "higher management" for review, but I have not heard from therm since. This is clearly a con.

O dear I also wish I had checked out this company ( lesson learnt) what a load of rubbish how are they allowed to be in business,I’m presently working on a refund for alleged pair of orthopaedic trainers.made of collapsed foam .

I wish I had read these reviews before ordering. My order took a while to arrive then received an email advising shoes had been delivered, which was untrue as I checked the carriers info & the shoes were at still at their depot. Shoes arrived today and they will be donated tomorrow to a charity shop. They are not orthopaedic shoes as described, made from poor quality synthetic material, horrendous colour, smell unpleasant and are a size too big. The returns are to China and cost nearly as much as the value of the shoes. A total waste of £42.95.

Do not order from these people. The shoes shown on the website are nothing like the ones you recieve. I ordered a pair of orthopedic sandals to help with my plantar fascitis as this website displayed some that looked nice and stylish for a 40 something. Well what I got was awful nothing like the pictures they were terrible, not even my nan would wear them! The first bit of doubt came when they were delivered, wrapped in bubble wrap and banded together with an elastic band in a plastic mail bag. The material was cheap and plastic feeling and badly scuffed, the colouring was not the same as the pictures, they had a faint fishy smell about them and there was nothing orthopedic about them, no heel cushion and no arch support. After weeks of emailing them to gain a refund I was told the only way to get a full refund meant I would have to return them to China even though the website says they are in Italy, please don't waste your time or money. The website is misleading and the products shown are not what you will get. If I could have given them no stars I would have.

I wouldn't even give them one star, absolutely appalling, they advertise saying orthopedic shoes, I was shocked when I recieved them, straight away I emailed to say I want a refund as I paid £30, they quickly replied to my email saying they are sorry and to send photos for the concerns of which I did and I have not heard back from them since, the shoes are not wearable, they are a plastic sole with fake leather stitched around the sole, there are all holes where the stitching goes through, and as for saying orthopedic shoes I am shocked.wish I had read reviews before buying these, lesson learnt and I would advise anyone to avoid this site completely

Scam, China based organisation pretending to be a wholesome UK family owned business.
I made the mistake of falling for their images when I found exactly what I was after, a pair of closed toe wedge espadrilles'. My first 'alert' was shortly after placing my order, I received a message indicating that I needed to confirm my order - I did not know that this was against a second pair and inadvertently ordered two pairs of the same shoe in the same size. I figured I would return one pair regardless.
The shoes delivered are not fit for purpose. Sold as suede but they are made with cheap manmade material. The toe box is so narrow you can't get your foot in them - no consideration made for sizing up all over, they have just made the shoe longer for larger size feet. The heel counter feels like it is made out of cardboard. One of the two pairs are badly marked across the top of the shoe.
I'm now in a email thread of trying to sort out the returns process, having been asked to supply photos of all shoes and waiting for a response.
Note to self - check out reviews on any future purchases.

100% FRAUD..AVIOD WITH EVERYTHING INSIDE.YOU!!!!DO NOT GET CARRIED AWAY WITH FANCY PICTURES.
AVIOD! My item never arrive,I asked for a refund, but they kept posting me around and ignoring ,sending me email to buy from them offing 15% offer. I declined and asked for my refunds but still did not get any refund.

Please Do Not Use this Company. Ordered a pair of white Sandels on 10/5/26, arrived 22/5 but they were a cheap plastic black lace up small boot, not even in the correct size. Emailed them next day, at first they replied, sent them photos etc as requested was told would be "passed to the Senior Team to be reviewed & refund will be processed accordingly". No mention even of how to return the boots. Have asked for updates since and they have not responded! as to what is happening. I would not even give them 1 Star.

Fake advertising. Complete scam. Trainers were cheap plastic. Terrible quality. To return, you have to pay to send them to some warehouse in the middle of China. Total scammers. Advertisement should be banned on Facebook. DO NOT BUY!

The product I purchased was unsuitable. I cannot get any response to my emails sent over the past 4 weeks to this company asking to return the goods, although online they say that this is possible for a refund. Do not purchase items from this supplier they are untrustworthy.