After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Voir plus
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Lisez les avis des autres
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Voir plus
L'entreprise a répondu
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Voir plus
L'entreprise a répondu
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Établissement de crédit
- Institution financière
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Excellent
640 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady who dealt with me was a…
The lady who dealt with me was a pleasure to speak to and very helpful
18 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Bregan,
Thank you for your kind feedback 😊
We’re delighted to hear you had such a positive experience with our team. It’s great to know you felt well supported, and we appreciate you taking the time to share your comments.
Kind regards,
The Marsh Finance Team
The adviser was respectful and very…
The adviser was respectful and very friendly
10 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi there 😊
Thank you for your review. We're delighted to hear that the adviser you spoke with was both friendly and respectful.
We know that positive, professional conversations can make a real difference, so it's great to know you felt well looked after during your interaction with us ⭐
Thank you again for your feedback and support 🚗
Best wishes,
The Marsh Finance Team
Professional!
9 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi there 😊
Thank you for the 5-star review!
Sometimes one word says it all, and we're delighted that "Professional" was your experience with us ⭐
We really appreciate your feedback and your support.
Best wishes,
The Marsh Finance Team 🚗
Sarah was very polite and help me with…
Sarah was very polite and help me with my concern
5 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Danielle 😊
Thank you for taking the time to leave a review. We’re glad Sarah was able to help with your concern and provide the support you needed.
We’ll be sure to share your feedback with her — it’s always great to hear when our team has made a positive difference ⭐
Thanks again for your kind words 🚗
Best wishes,
The Marsh Finance Team
Jen was very very helpful
Jen was very very helpful , really appreciate your help and advice . Very polite and good customer service
5 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Chloe 😊
Thank you for your lovely feedback. We’re so pleased to hear that Jen was able to help and provide the advice you needed.
We’ll make sure your kind words are passed on to her — she’ll be delighted to know her support and customer service made such a positive difference ⭐
Thanks again for taking the time to leave a review. We really appreciate it.
Best wishes,
The Marsh Finance Team
The telephonist was very informative…
The telephonist was very informative and had a friendly manner
3 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Gary😊
Thank you for your review. We’re so pleased to hear that you found the team member informative and friendly.
We believe great customer service starts with clear communication and a welcoming approach, so it’s lovely to know that was your experience when you contacted us ⭐
Thanks again for taking the time to share your feedback 🚗
Best wishes,
The Marsh Finance Team
Brilliant service from the team alway…
Brilliant service from the team alway ready to help process is fast and easy
2 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Robert,
Thank you for your kind feedback 😊
We’re really pleased to hear you’ve had a positive experience with the team and found the process quick and easy. It’s great to know you felt well supported throughout.
Kind regards,
The Marsh Finance Team
I would like to give some gratitude to…
I would like to give some gratitude to Mr. Mobasher for helping me to settle my issue. He knows how to handle the issue and find the best solution to a problem. Please keep up the good work. Thanks again.
2 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Jeffrey,
Thank you so much for your kind feedback 😊
We’re really pleased to hear that Mobasher was able to support you and help find a suitable resolution. We’ll be sure to pass your lovely comments on to him, they will mean a lot. Thank you again for taking the time to share your experience.
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Hi Barry,
Thank you for your feedback 😊 Your kind words are much appreciated.
Kind regards,
The Marsh Finance Team
Good service long wait time
Apart from the wait time everything was perfect. Spoke with someone called Sarah who was very helpful and assisted with me questions very well and very clearly
2 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Victor,
Thank you for your feedback 😊
We’re sorry to hear there was a wait to get through, but we’re really pleased Sarah was able to help and answer your questions clearly once you spoke to her. We’ll be sure to pass your kind words on to the team.
Kind regards,
The Marsh Finance Team
Customer Service did an excellent job…
Customer Service did an excellent job resolving the issue and helping me choose a new plan that suits my needs.
Thank you, Leonie.
1 juin 2026
Avis spontané
Réponse de Marsh Finance
Hi Sandra Rose,
Thank you for your lovely feedback 😊
We’re really pleased to hear your issue was resolved and that you felt supported in finding an option that worked for you. We’ll be sure to pass your kind words on to Leonie.
Kind regards,
The Marsh Finance Team
Great and professional Staff....Amazing…
Great and professional Staff....Amazing and onest services 👌 well done Team
30 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Davide,
Thank you for your kind feedback 😊
We’re really pleased to hear you had such a positive experience with the team. Your comments are greatly appreciated, and we’ll be sure to share them internally.
Kind regards,
The Marsh Finance Team
Everytime i call im on the phone no…
Everytime i call im on the phone no longer than 5 minutes, absolutly amazing team very friendly and very helpful, they guide you through everything you feel uncomfortable with.
28 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Louise,
Thank you so much for your lovely feedback 😊
We’re really pleased to hear you’ve consistently had such a positive experience with the team. We truly appreciate your kind words.
Kind regards,
The Marsh Finance Team
Great service
Sales advisor was really helpful, communication was smooth and spotless, the service was absolutely great.
27 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi George,
Thank you for your kind feedback 😊
We’re really pleased to hear you had such a positive experience and found the service clear and helpful throughout. We’ll be sure to pass your comments on to the team.
Kind regards,
The Marsh Finance Team
Top notch service!
26 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Mustapha,
Thank you for your lovely feedback 😊
We’re really pleased to hear you had such a positive experience with our team. Your kind words are greatly appreciated.
Kind regards,
The Marsh Finance Team
Advisor was very understanding and…
Advisor was very understanding and listened to my query and did all she could to solve it for me.
26 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Darin,
Thank you for your kind feedback 😊
We’re really pleased to hear you felt listened to and supported. Our team always aims to provide understanding and help find the best possible resolution, so it’s great to know this came across in your experience.
Kind regards,
The Marsh Finance Team
Requested a call back instead of…
Requested a call back instead of waiting in a queue and got the call back.
The advisor was friendly and helpful
26 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Patience,
Thank you for your feedback 😊
We’re really pleased to hear the call back service worked well for you and that our team provided a positive experience. It’s great to know you felt supported and well looked after.
If we can help you again in the future, please do not hesitate to reach out.
Kind regards,
The Marsh Finance Team
Couldn’t recommend Marsh Finance…
Couldn’t recommend Marsh Finance enough. I was dealt by Lewis, and his patience and time was very much appreciated by me. He helped sort finance side of things with me, and took time to help me choose the right car local to me. Thank you so much Lewis, your time and effort was VERY much appreciated.
20 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Lowri-May,
Thank you so much for your lovely review 😊
We’re delighted to hear you had such a positive experience and that Lewis was able to support you throughout the process. We really appreciate your recommendation and wish you many happy miles in your new car 🚗
Kind regards,
The Marsh Finance Team
Amazing people will to help you I would…
Amazing people will to help you I would recommend the company to anybody else. Kind, caring and understandable of people financial difficulty willing to help at all times
Thank you Stephen
20 mai 2026
Avis spontané
Réponse de Marsh Finance
Hello Stephen,
Thank you so much for your kind review, Stephen 😊
We’re really pleased to hear you felt supported and understood during a difficult time. Helping customers find the right support when they need it most is incredibly important to us, so your recommendation means a great deal.
Kind regards,
The Marsh Finance Team
I had miss my monthly payment which I…
I had miss my monthly payment which I was worried about . The reason being my previous months hours were not a full month so my pay was down. The agent I spoke to was easy to speak to and arranged for my to spread my payments over 6 months and asking if I could afford them which I can . Took a worry away very professional employee
18 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi David😊
Thank you for sharing your experience. We know that missing a payment can be really worrying, especially when it’s caused by changes in income, so we’re really pleased the team were able to help and find a solution that worked for you.
It’s great to hear the conversation helped take some of that stress away and that you felt listened to and supported throughout ⭐
Thank you again for your kind words. We’re always here to help if you need us 🚗
Best wishes,
The Marsh Finance Team
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