After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Voir plus
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I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Voir plus
L'entreprise a répondu
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Voir plus
L'entreprise a répondu
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de crédit et de prêt automobile
- Courtier en finances
- Établissement de crédit
- Institution financière
Écrit par l'entreprise
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Coordonnées de contact
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Royaume-Uni
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Excellent
640 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
She was me she was very thorough
She was me she was very thorough. Understanding got to the point made me feel very comfortable and welcoming.
18 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi James 😊
Thank you for taking the time to leave a review. We’re really pleased to hear you felt comfortable and supported during your conversation.
It’s great to know everything was explained clearly and that the experience felt welcoming and easy for you ⭐
We really appreciate your feedback and thanks again for sharing it 🚗
Best wishes,
The Marsh Finance Team
Wot can I say Morgan ,wow wot a…
Wot can I say Morgan ,wow wot a amazing lady she is,helped me with all my problems I was having today ,she is extremely helpful and knows wot she doing ,she is very friendly and understands, if ever customer service employs where all like her ,it would make life so much easy to sort things out ,thank you morgan
15 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Caroline 😊
What a lovely review, thank you so much for sharing this. Morgan will be absolutely over the moon to read your kind words! ⭐
We’re so pleased she was able to help you with everything and make things easier during what sounds like a difficult day. Having someone who listens, understands and takes the time to support you can make such a difference.
We’ll make sure your feedback is passed on to Morgan — thank you again for taking the time to recognise her 🚗
Best wishes,
The Marsh Finance Team
Réponse de Marsh Finance
Hi Manny,
Thank you for your kind feedback 😊
We’re really pleased to hear you had such a positive experience with our team. Your comments are greatly appreciated and will be shared internally.
Kind regards,
The Marsh Finance Team
Lovely member of staff and great company
Lovely member of staff and really really good company! Been with them for 2 years now and every single person is so profesional and helpful!
Thank you Marsh Team
With respect, Ioana BA
13 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Kevin,
Thank you so much for your kind words😊
We really appreciate your continued support. It’s fantastic to hear that you’ve consistently had positive experiences with our team, and we’ll make sure your lovely feedback is shared with everyone.
Kind regards,
The Marsh Finance Team
Extremely helpful
He was very professional and extremely helpful.
Brilliant customer service also very polite.
Thank you.
12 mai 2026
Avis spontané
Réponse de Marsh Finance
Hello Chili Bruce,
Thank you for your lovely feedback 😊
We’re really pleased to hear you received such a positive experience and that the support provided was both helpful and professional. We truly appreciate you taking the time to leave a review.
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Hi Asif,
Thank you for your kind feedback 😊
We’re really pleased to hear you had a positive experience with our team and that everything was clear and easy to sort.
Kind regards,
The Marsh Finance Team
Great service
Great service. Polite staff. Got me the best loan for my circumstances and were transparent with the terms and condition.
7 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Delta,
Thank you for your kind feedback 😊
We’re really pleased to hear you felt well supported throughout the process and that everything was explained clearly and openly. Helping customers find the right option for their circumstances is always our priority.
Kind regards,
The Marsh Finance Team
To the kind lady on the phone
The kind lady on the phone to me with marsh finance couldn’t have been any more helpful and I just want to say thankyou! Being kind and helpful changes lives … fact 😊
8 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Martin,
Thank you so much for such a lovely review 😊
Your kind words really mean a lot to us, and we’re so pleased to hear the support you received made a positive difference. We truly believe that kindness and understanding go a long way, so it’s wonderful to know that came across during your experience with our team.
Kind regards,
The Marsh Finance Team
I’ve got so much help when I spoke to a…
I’ve got so much help when I spoke to a member of the team today and I really appreciate it. Thank you guys for your hard work, the team do every day.
8 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Emmanuel,
Thank you so much for your kind words 😊
We’re really pleased to hear the team were able to help and support you today. Feedback like this means a lot to everyone here, and we truly appreciate you taking the time to recognise the hard work the team puts in each day.
Kind regards,
The Marsh Finance Team
Marsh finance are a amazing company
Marsh finance are a amazing company. The staff are amazing and friendly. They keep you up to date with everything via email and phone calls . Amy from the sales team was fantastic. Answerd all my questions and kept me imformed of everything. I would recommend this company to anyone to use.
8 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Paul 😊
What a lovely review, thank you so much for your kind words. We’re delighted to hear you had such a positive experience with the team and felt kept informed throughout the process.
A special thank you as well for mentioning Amy. She’ll be so pleased to know her support and communication made such a difference for you ⭐
We really appreciate your recommendation and your trust in Marsh Finance.
Enjoy your new car 🚗✨
By far the best team I have worked with…
By far the best team I have worked with in regards to car finance. Family run business and always happy and willing to help. Requested a call back due to a missed payment on my account and the team went out of there to call me back asap as they always have done to resolve the matter and help me in time frame before the missed payment got reported to the credit score. Amazing staff and always friendly. Thank you marsh finance for always delivering great customer service , always very much appreciated for the efforts you put in.
5 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi Nicky 😊
Reading reviews like this genuinely means a lot to us, so thank you for taking the time to share your experience.
We know that conversations around missed payments can sometimes feel stressful, so we’re really pleased the team were able to support you quickly and work with you to get things sorted in time. Helping our customers find solutions and feel looked after is always our priority.
It’s especially lovely to hear you recognise the family-run approach behind the business... that personal service is something we’re really proud of and work hard to maintain every day ⭐
We’ll make sure your kind words are shared with the team.
Thanks again for your continued support and trust in Marsh Finance!
Marsh Finance have always been very…
Marsh Finance have always been very polite and helpful.The customer service is excellent.
5 mai 2026
Avis spontané
Réponse de Marsh Finance
Thank you for taking the time to leave such a positive review, Robert. It's fantastic to see that you've always found us to be polite and helpful, confirming our commitment to supporting every customer, every time they get in touch.
If there's anything else we can help with, just pick up the phone.
Kind regards,
The Marsh Finance Team
Brilliant customer service
Brilliant customer service, very polite and patient customer service advisor. She went the extra mile to explain rings in detail and help as well.
1 mai 2026
Avis spontané
Réponse de Marsh Finance
Hi,
Going the extra mile is something we pride ourselves on, so it's great to hear that you experienced this in your recent dealings with Marsh.
Thank you for your kind words, and happy driving!
Best wishes,
The Marsh Finance Team
Spoke to Mobasher this evening
Spoke to Mobasher this evening. Although my query hasn't been resolved just yet due to me needing to wait until a full 5 working days has past, he was very polite and helpful and assured me if my problem hadn't resolved itself by monday to call back and they will be able to sort it then. Never had any issues with Marsh finance, they financed my car within my monthly budget when I had a relatively low credit score and ive just settled in full last week. Thank you Marsh finance.
30 avril 2026
Avis spontané
Réponse de Marsh Finance
Hi Orla,
Thank you for taking the time to share your experience 😊
We’re really pleased to hear that Mobasher was able to support you and keep you informed while your query is being worked through. We’ll be sure to pass on your kind words to him.
It’s also great to hear you’ve had a positive journey with us overall, and we appreciate your continued trust. Congratulations on settling your agreement 🎉
Kind regards,
The Marsh Finance Team
Very understanding of my situation and…
Very understanding of my situation and happy to help
30 avril 2026
Avis spontané
Réponse de Marsh Finance
Hi Gaz,
Thank you for your kind feedback 😊
We’re really pleased to hear you felt supported and that our team could help when you needed it.
Kind regards,
The Marsh Finance Team
Thank you for your help today
30 avril 2026
Avis spontané
Réponse de Marsh Finance
Hi Anthony,
Thank you for your feedback 😊
We’re really glad we could help today! It’s always great to know the team made a difference.
Kind regards,
The Marsh Finance Team
Réponse de Marsh Finance
Hi Alastair,
Thank you for your kind words 😊
We’re really pleased to hear you had a positive experience and found the support helpful.
Kind regards,
The Marsh Finance Team
Everything was resolved quickly and the…
Everything was resolved quickly and the customer service was excellent
29 avril 2026
Avis spontané
Réponse de Marsh Finance
Hello!
Thank you for your kind feedback 😊
We’re really pleased everything was sorted quickly and that you had a great experience with our team.
Kind regards,
The Marsh Finance Team
Very good and good support
29 avril 2026
Avis spontané
Réponse de Marsh Finance
Hi Hossam,
Thank you for your feedback 😊
We’re really pleased to hear you had a positive experience and felt well supported.
Kind regards,
The Marsh Finance Team
Helpful customer service
Helpful customer service. Dealt with in a timely manner.
28 avril 2026
Avis spontané
Réponse de Marsh Finance
Hi Jolene,
Thank you for taking the time to leave a five-star review! It's great to see that customer service was supportive and dealt with you quickly.
Don't hesitate to get in touch if you have any questions in future.
Kind regards,
Marsh Finance
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