Received a creditcard charge from Matching Couples at 650-268-5339 for something we did not order. Tried the phone number and it's always busy. Don't understand how TrustPilot gives them such a posi... Voir plus
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When the shirts finally showed up, the sizes were backwards. I immediately contacted them and have had zero resolution. I’ve tried calling them, emailing them, filling out countless “contact us” forms... Voir plus
I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who... Voir plus
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and cor... Voir plus
À propos de l'entreprise
- Magasin de t-shirts
- aussi dans
- Boutique de cadeaux
Écrit par l'entreprise
We sell premium quality matching couples shirts
Coordonnées de contact
18 cherry tree close, S11 9AF, Sheffield, Royaume-Uni
- 07495033226
- love@matchingcouples.com
- matchingcouples.com
3,5
Moyen
164 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had an issue with my order and customer…
Had an issue with my order and customer service rectified the problem right away!!!
Thank you!!!
3 octobre 2021
Just received my shirts
Just received my shirts. They are perfect. Premium shirts. True to size. I love them!!
13 septembre 2021
Bravo
I ordered 2 sets of tees and got an email asking if I meant to get only one pair. It’s not often a company reaches out to see if the customer made a mistake. This was so nice.
7 septembre 2021
When will the shirts be sent?
5 septembre 2021
Réponse de Matching Couples Ltd
Hello Bev, Thanks for your review, all of our items are typically shipped within 2 to 5 business days. I will keep a close eye on your order and email you as soon as it has shipped.
Absolutely amazing customer service
Absolutely amazing customer service, email communication was honestly quicker than any other experience I have had ever. This is the way to run a company, one business owner to another!
2 septembre 2021
Avis spontané
Good Customer Service
I accidentally placed my order twice. I was contacted immediately and asked if I intended to place 2 orders and when I confirmed I only wanted one, I was immediately refunded for the extra order. Great customer service! Hopefully the product reflects this service!
26 août 2021
Avis spontané
My wife and I love this company
My wife and I love this company. The shirts are fun, they get a lot of attention, and they keep coming out with stellar designs. Not to mention the customer service rocks! Best in the biz as far as I'm concerned!
23 juillet 2021
Avis spontané
Great T-shirt’s
Great T-shirt’s! Lovely to see such different designs.. Will be checking website for other ideas! Great service
22 juillet 2021
Avis spontané
Awesome customer service
Awesome customer service! Thank you so much for fixing my order when I asked- quickly and with genuine care about your customer - so rare these days. Much appreciated, will be a loyal customer!
10 juillet 2021
Avis spontané
Great products
Great products, and fabulous customer service. Very satisfied customer.
I will be buying more from them.
10 juillet 2021
Wonderful customer service!!
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and corrected my mistake within 10 min. Wonderful customer service, any other business it’s a nightmare. I love this company and will definitely order from them again. 5 stars from this MS girl!!
22 juin 2021
Avis spontané
Amazing Customer Service and Products
I ordered a pair of shirts from Matching Couples and was super pleased! The shirts came quickly, and the quality was amazing!
I had a question about the shirts before buying them and the customer service and response time was amazing! They were so friendly and so helpful. That kind of customer service really makes you feel good about doing business with them!
This site has such amazing designs and we will be ordering many more shirts from here.
If you like the couples shirts this is the place to get them!
26 mai 2021
Avis spontané
Great service
Great service, I’m in love with the designs and the reaction on my wife’s face when she opened her matching Tshirt for Christmas was quite something!
1 février 2021
Avis spontané
Did not ever receive order...
14 décembre 2020
Réponse de Matching Couples Ltd
Hello Joni, Sorry to hear about your negative experience with us. I have just checked the tracking number and on my end, the order was received on the 17th. if this is not the case please email us @ Support@matchingcouples.com and we can make this right for you.
Easy to order but no comments on item…
Easy to order but no comments on item or shipping as I haven’t received it yet.
2 décembre 2020
Great communication
As if today I did not receive the shirts, but I did contact them with a special request and they responded quickly and gladly said they could it.
1 décembre 2020
Order placed with ease
The ease of placing the order was great, having the sizes I needed in stock was a plus! I think the shirts are funny and cute at the same time! Can’t wait to receive them and give to my husband so we can wear them!!
29 novembre 2020
BUY THE SHIRTS! They are too cute!!!
I ordered the shirts for me and my husband. Our shirts fit very well and are really nice quality! Can't be the price and the quality of the shirts!!! A1! The shirts are soft, cool, and comfy. I really wanted to sleep in mine but I didn't lol! We will be wearing them for our wedding anniversary on an outing & we wore them for his birthday this Sunday.
18 septembre 2020
Avis spontané
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