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Match Me Car Finance Avis 

6 451
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

MMF is a fantastic broker company. Mr Harvey Murray was very quick and professional from the start. He reassured me and gain my trust straight away. The process was quick and went smoothly in spite my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the beginning to the end match me car finance were absolutely amazing they helped me find the right car for me and made the whole process very smooth and pleasant, they gave me detailed informati... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Evan made the whole experience stress free and there was mo question he didnt answer. Really grateful for all hos assistance with buying the car and ensuring i understood the finance. Thank you soooo... Voir plus

Noté 5 sur 5 étoiles

Kevin made the process extremely easy and stress free. I had a specific car in mind and this was found and everything was agreed with 24 hours. Collection of the car took place at the earliest conveni... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Concessionnaire automobile
  3. Courtier automobile
  4. Courtier en finances

Écrit par l'entreprise

Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(6 451)

999 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Chris webb was fantastic helped me from…

Chris webb was fantastic helped me from start to finish gor me in to a car in a week called me when he said and went out of his way with the garage to get everything in place couldn't ask for me

4 septembre 2026
Avis spontané
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Réponse de Match Me Car Finance

😎 Chris clearly went above and beyond for you. Getting everything sorted within a week, keeping every promised call, and working directly with the garage to get things in place is brilliant service. Thanks for recognising his effort, and enjoy the new car. 🚘

Noté 5 sur 5 étoiles

Chris Webb was absolutely amazing 👏he…

Chris Webb was absolutely amazing 👏he helped me through every step and if I got stuck at any point he was there to help, he explained everything and made sure I understood. I would definitely 100% recommend this company.

5 septembre 2026
Avis spontané
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Réponse de Match Me Car Finance

😇 Chris sounds like he made the whole process feel much easier by being there whenever you needed help and making sure everything was clearly explained. Thanks for the 100% recommendation and for giving Chris such a brilliant shout-out. 👌🏼

Noté 3 sur 5 étoiles

Could be better

Could be better

14 septembre 2026
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Réponse de Match Me Car Finance

Thank you for your feedback. We’re sorry your experience earned only 3 stars. Since your review doesn’t include much detail, we’re not sure what you felt could have been better, but we’d genuinely appreciate the chance to understand and improve where possible.

Noté 5 sur 5 étoiles

Great service

My account manager Warren was on the ball all the way through, in spite of having a limited budget and special requirements we eventually found the perfect car

9 septembre 2026
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Réponse de Match Me Car Finance

😁 Warren clearly listened carefully to what you needed and kept at it until the right car came along. Finding something that worked within a limited budget and matched your specific requirements is a great result. Thanks for the lovely feedback. ⭐️

Noté 5 sur 5 étoiles

Excellent interaction and customer care…

Excellent interaction and customer care service from Aidan makes the process easier. He called and take his time to explain each steps.

9 septembre 2026
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Réponse de Match Me Car Finance

👏🏼 Aidan clearly took the time to ensure you understood every step, rather than rushing you through the process. That kind of patient, clear support can make everything feel much easier. Thanks for recognizing his excellent customer care. 🫱🏻‍🫲🏼

Noté 5 sur 5 étoiles

Joseph was amazing he was very polite…

Joseph was amazing he was very polite and very patient with me while I was working and not being able to answer the call or do the paperwork he needed me to do . 10/10 thank you Joseph 😊

7 septembre 2026
Avis spontané
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Réponse de Match Me Car Finance

👍🏼 Joseph clearly worked around your schedule and never made you feel rushed, even when work meant you couldn’t always answer or get the paperwork done straight away. That patience and understanding can make a huge difference. Thanks for the 10/10 feedback, and we’ll make sure Joseph sees it. 😊

Noté 5 sur 5 étoiles

Was well taken care of up to the point…

Was well taken care of up to the point I got my car. I was very happy with the service and would recommend Mr. Joe Jones
Was very professional and helpful

8 septembre 2026
Avis spontané
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Spoke with Darren & Lindsay who were…

Spoke with Darren & Lindsay who were very helpful in assisting me in finding the right car and finance and also answering all of my many questions.
Thanks

4 septembre 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 1 sur 5 étoiles

1/5 stars

1/5 stars
Purchased a vehicle through Match Me Car Finance that was faulty from day one, suffering from a severe gearbox fluid leak that was hidden from the start alongside multiple other mechanical issues. While they were quick to arrange the finance and sale, my experience once the fault emerged was entirely unhelpful, with complaints staff actively working to protect the dealer rather than the consumer.
During the dispute, complaints staff member Leeann provided misleading information regarding consumer rights, including advising me to ignore guidance from Citizens Advice and falsely claiming I was legally forced to use their chosen independent diagnostic garage—dismissing severe one-star reviews for the inspection company by claiming "even if they have 0 stars it doesn’t mean they are bad." When the initial independent diagnostic report actually backed my claim, they attempted to argue against it and push for secondary inspections until they got a result in their favour.
They also frequently relied on tri-party agreement arguments to complicate communication, failing to properly clarify that responsibility and ownership lie with the underlying finance company. Because brokers earn a commission, there is a clear conflict of interest where their main aim is protecting that payout. Do not speak to them or let them mislead you; they are only a broker with no final say in the matter—deal directly with your actual finance company instead. You also do not have to use their mandated diagnostic garage; you can in fact use your own independent mechanics. Under the Consumer Rights Act 2015, if a vehicle is faulty from day one and backed with evidence, you have an absolute short-term right to reject it for a full refund within 30 days, and no amount of broker misinformation changes that law. Ultimately, after a stressful six-month battle, the Financial Ombudsman upheld my case in my favour. Prospective buyers should be extremely cautious and seek independent advice directly from Citizens Advice or the Financial Ombudsman rather than relying on the broker's complaints department.

10 septembre 2025
Avis spontané
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Réponse de Match Me Car Finance

We are sorry to read your review and to see how strongly you feel about the way this matter was handled.

We have noted the concerns you have raised regarding the condition of the vehicle, the information you say you were given during the complaint process, the independent inspections, and the way you feel your case was managed. We also recognise that this appears to have been a lengthy and stressful dispute for you.

As the matter has involved detailed complaint handling and has subsequently been considered by the Financial Ombudsman Service, we do not think it would be appropriate to debate the individual circumstances or evidence within a public review.

We are disappointed that your experience has left you with this impression of Match Me Car Finance. If there are any outstanding concerns you would still like us to address, our Complaints Team can be contacted at complaints@matchmecarfinance.co.uk or on 0161 524 4778.

Regards,
Match Me Car Finance

Noté 1 sur 5 étoiles

My experience was awful with Ross was…

My experience was awful with Ross was told to collect my car went to the location 10 miles away and the vehicle was not there, I Was then told by dealer the car is at a different location 120 miles away , I refused to take the car but Ross decided to pester me and tell me the car was being taken there after telling him twice I did not want it! Very unprofessional and seem desperate to take your money.

31 août 2026
Avis spontané
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Réponse de Match Me Car Finance

Hi Kelly,

We are sorry to read your review and disappointed to see that your experience with Ross and the vehicle collection left you feeling this way.

We have noted the concerns you raised regarding the vehicle's location, the information you received about collection, and the contact you say continued after you decided you no longer wanted to proceed. We appreciate how disappointing it must have been to travel to collect a vehicle and then find the situation was not as you expected.

Your review has been passed to our Complaints Team so the circumstances can be reviewed further. If you would like to contact them directly, you can reach them at complaints@matchmecarfinance.co.uk or on 0161 524 4778.

Regards,
Match Me Car Finance

Noté 5 sur 5 étoiles

From start to finish professional and…

From start to finish professional and easy to contact. Not pressurising and took my circumstances into consideration.
Would recommend them for their customer service 100/100

31 août 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Got approved straight away

Good service freandley staff

8 septembre 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Very helpful advisor who took all my…

Very helpful advisor who took all my comments on board.

8 septembre 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Thanks for Joe jones helping me got my…

Thanks for Joe jones helping me got my car on the road just before my birthday nice guy respect bro nd thanks again

4 septembre 2026
Avis spontané
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Very good very beautiful

Very good very beautiful

7 septembre 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 5 sur 5 étoiles

Buying a car

It was a quick and easy service, explained clearly, friendly and helpful above and beyond.

3 septembre 2026
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Réponse de Match Me Car Finance

⭐️ It's great to read your 5-star review! Thank you. Cheers for using Match Me Car Finance. 🚘

Noté 1 sur 5 étoiles

Steer clear

Do not get involved with this company. A £10,000 car will cost you the fat end of £18,000. And even when you tell them no thanks. And block their number you still get 10/15 voice mails a day. They are an absolute nightmare.

10 août 2026
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Réponse de Match Me Car Finance

Hi Mark,

We are sorry to read your review and disappointed to see that both the finance offered and the contact you received have left you with such a negative impression.

To clarify, Match Me Car Finance is a credit broker, not a lender. We do not set the APR, monthly payments, or total amount repayable. These are determined by the finance lender based on factors including the customer’s credit profile, personal circumstances and affordability. Our role is to search our panel and present the best finance option available for those circumstances, with no obligation to proceed if the terms are not suitable.

We have also noted your comments regarding the volume of calls and voicemails you say you received after deciding not to proceed. Your review has been passed to our Complaints Team for further review.

Regards,
Match Me Car Finance

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