Great buying experience, I bought a Jacquemus gros grain t shirt, arrived very quickly and the product was spot on, and also came with a great discount, will be buying from them again. 5 star service
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Lisez les avis des autres
I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... Voir plus
L'entreprise a répondu
Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... Voir plus
L'entreprise a répondu
Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not received the product and no one…
Not received the product and no one answered my e-mails.
Great quality speedy delivery I will be…
Great quality speedy delivery I will be back
Brilliant to buy from
Brilliant to buy from
Customer Service 10/10
Bought Loewe T-shirt ami huddie
Well happy
Definitely be shopping again
Great buying experience
Great buying experience, I bought a Jacquemus gros grain t shirt, arrived very quickly and the product was spot on, and also came with a great discount, will be buying from them again. 5 star service
Ordered my Burberry polo shirt
Ordered my Burberry polo shirt , arrived 2 days later.
Excellent service.
Highly Recommend
Greta product and customer servcie
Matrix is perfect
I couldn’t recommend Matrix anymore I bought some stuff for my son and it come so fast and exactly how I wanted
The team gave me an excellent service…
The team gave me an excellent service regarding me returning an item due to me changing my mind.
The product came quickly and the refund was felt with professionally and speedily.
Highly recommend
Couldn't recommend enough
Couldn't recommend enough. Fast delivery amazing quality
Ordered a Burberry polo top,it was too…
Ordered a Burberry polo top,it was too big so needed to exchange, this was all done and sorted within a week,great value for money,and great customer service 😀

Réponse de Matrix Menswear
I ordered and didn’t check the return…
I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund.
Just wanted to put on here as various people have been negative about the process, but they do offer refunds and I will buy from them again.

Réponse de Matrix Menswear

Réponse de Matrix Menswear
I bought a few things from Matrix…
I bought a few things from Matrix Menswear and it was all good.
I had some minor issue with Royal Mail (their delivery courier) and It was sorted quickly.
Quality wise - perfect. I'll keep shopping for them.

Réponse de Matrix Menswear
Absolutely shocking scam site
Absolutely shocking . This is a SCAM site I have paid for 2x Burberry polo tops
Delivery allegedly made by DPD missing parcel. Police report filed crime number given
2 months later no resolution after £600 now emails get ignored
No customer service SCAM SCAM SCAM

Réponse de Matrix Menswear
Good service and great t shirt which…
Good service and great t shirt which was a burberry cody blue of course 100% original.
Will certainly use again !
Good work you gained a customer.

Réponse de Matrix Menswear
Prada Re-Nylon Jacket
Fantastic coat, exceptional price and impeccable customer service.

Réponse de Matrix Menswear
Very disappointing experience
Very disappointing experience. The returns policy seems heavily weighted against the customer, even when returning an unopened package which was paid next day delivery and wasn’t revived next day but 3 days later. Extra fees and restrictions make the process frustrating and leave a poor impression on the customer. Selling premium clothing but giving btec service. Fortunately, I won’t be shopping here again and will be telling others about my experience.
Great experience all round
Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could not ask for better item was as advertised and great quality. This was my first purchase from here and will definitely use again. Thanks for been so helpful.

Réponse de Matrix Menswear
DO NOT BUY FROM THIS COMPANY
Do not buy from this company. They refuse to give refunds and try to offer store credit or an exchange. I have been going back and forth for 2 weeks now with no progress!
They’ll tell you there’s a technical issue with their refund system.
I’ll never use this company again.
I'm having no response on a duplicate…
I'm having no response on a duplicate order made in error hence will have no option but to raise a complaint and a credit card claim.
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