Matrix Menswear Avis 

192
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great buying experience, I bought a Jacquemus gros grain t shirt, arrived very quickly and the product was spot on, and also came with a great discount, will be buying from them again. 5 star service

Noté 5 sur 5 étoiles

I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(192)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant to buy from

Brilliant to buy from
Customer Service 10/10
Bought Loewe T-shirt ami huddie
Well happy
Definitely be shopping again

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great buying experience

Great buying experience, I bought a Jacquemus gros grain t shirt, arrived very quickly and the product was spot on, and also came with a great discount, will be buying from them again. 5 star service

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered a Burberry polo top,it was too…

Ordered a Burberry polo top,it was too big so needed to exchange, this was all done and sorted within a week,great value for money,and great customer service 😀

7 août 2026
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you so much for the lovely review! We're really pleased we could get the exchange sorted quickly for you. Enjoy the polo, and thanks for shopping with Matrix Menswear!

Noté 5 sur 5 étoiles

I ordered and didn’t check the return…

I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund.
Just wanted to put on here as various people have been negative about the process, but they do offer refunds and I will buy from them again.

16 août 2026
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you for taking the time to leave this review, and so glad we could sort things out quickly for you. We really appreciate you sharing your experience — looking forward to having you shop with us again!

Noté 5 sur 5 étoiles

Great price and very fast delivery

Great price and very fast delivery

31 juillet 2026
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thanks so much, Denis! Really glad you found great value and a quick delivery. Appreciate you taking the time to leave a review!

Noté 5 sur 5 étoiles

I bought a few things from Matrix…

I bought a few things from Matrix Menswear and it was all good.
I had some minor issue with Royal Mail (their delivery courier) and It was sorted quickly.
Quality wise - perfect. I'll keep shopping for them.

17 juillet 2026
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you for the great review! Glad we could sort the delivery hiccup quickly for you, and delighted the quality hit the mark. Looking forward to having you shop with us again!

Noté 1 sur 5 étoiles

Absolutely shocking scam site

Absolutely shocking . This is a SCAM site I have paid for 2x Burberry polo tops
Delivery allegedly made by DPD missing parcel. Police report filed crime number given
2 months later no resolution after £600 now emails get ignored
No customer service SCAM SCAM SCAM

1 mai 2026
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Hi William,

Thank you for your feedback. We’re sorry to hear about your experience, but we want to clarify the situation.

DPD carried out a full investigation into this delivery and confirmed it as delivered. We understand this is frustrating, and we did try to resolve this with you directly, but given the scale of delivery fraud claims couriers like DPD deal with, we have to rely on their official investigation findings in cases like this.

If you have any further evidence to share, we’re happy to take another look, but at this stage we have to stand by DPD’s findings.

Noté 5 sur 5 étoiles

Good service and great t shirt which…

Good service and great t shirt which was a burberry cody blue of course 100% original.

Will certainly use again !

Good work you gained a customer.

8 juin 2026
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thanks so much, Paul! Great to hear you're loving the Burberry Cody blue — glad we could deliver on both service and quality. Looking forward to having you back!

Noté 5 sur 5 étoiles

Prada Re-Nylon Jacket

Fantastic coat, exceptional price and impeccable customer service.

3 juin 2026
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you, Salim! So pleased the Prada Re-Nylon Jacket hit the mark, both on price and service. Really appreciate the kind words!

Noté 1 sur 5 étoiles

Very disappointing experience

Very disappointing experience. The returns policy seems heavily weighted against the customer, even when returning an unopened package which was paid next day delivery and wasn’t revived next day but 3 days later. Extra fees and restrictions make the process frustrating and leave a poor impression on the customer. Selling premium clothing but giving btec service. Fortunately, I won’t be shopping here again and will be telling others about my experience.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience all round

Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could not ask for better item was as advertised and great quality. This was my first purchase from here and will definitely use again. Thanks for been so helpful.

15 mai 2026
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you so much, Alec! Really glad our team could help you get the right size sorted, and delighted the item and delivery lived up to expectations. Welcome to Matrix Menswear — looking forward to your next order!

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

Do not buy from this company. They refuse to give refunds and try to offer store credit or an exchange. I have been going back and forth for 2 weeks now with no progress!

They’ll tell you there’s a technical issue with their refund system.

I’ll never use this company again.

24 avril 2026
Avis spontané

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