Matrix Menswear Avis 

192
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great buying experience, I bought a Jacquemus gros grain t shirt, arrived very quickly and the product was spot on, and also came with a great discount, will be buying from them again. 5 star service

Noté 5 sur 5 étoiles

I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(192)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Impressed

Prompt delivery, was skeptical not hearing much about this site however I decided to bite the bullet and purchase a jacket. Done my legit checks and everything was authentic. Will be looking out for more steals in the future.

12 novembre 2024
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Thank you for your feedback!
We’re so glad to hear your jacket arrived as expected and met your authenticity checks. We appreciate you taking the leap with us, and we’re excited to have you as a customer. Keep an eye out for more great deals – we look forward to serving you again soon!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, top arrived within a week, my son is delighted with it, will definitely order again

26 septembre 2024
Logo de Matrix Menswear

Réponse de Matrix Menswear

Hi Emma,

Thankyou for the positive review, we look forward to you returning !

Noté 5 sur 5 étoiles

I was so happy with my item, I’ll be BACK….

I contacted the company via Instagram and chat about what I was after and they gave me the measurements I required, with loads of help and advice I told them about my previous items that were similar. I picked the size and ordered straight away with No hesitation. when it arrived tried it on and messaged to say I was so happy with my item. Don’t listen to other bad reviews there all rubbish, this was my first time ordering anything and tell you won’t be my last. Currently I’m in contact about more items. I have my eye on a few other items as well speak ! Click that buy button trust me you won’t be disappointed !!!!!!

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered an item which was unfortunately…

Ordered an item which was unfortunately too small, returned via the post office and received a prompt refund, experienced good communication from Matrix Menswear through the returns process.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered a Burberry tshirt for my…

Ordered a Burberry tshirt for my boyfriend as a present. I was unsure if I’d chose his size wrong and read the terms of returning and seen there’s a 14 day window. I emailed to explain it would be longer than this by the date I will be giving him it and I received a response within less than 24 hours with a positive response helping me massively kindly offering me to still be able to exchange after this date if the sizing was wrong.Would recommend

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could give on star I would

If I could give on star I would.
Bought a prada tshirt as a present
Badge come loose after 2 wears. Contacted the company and prada. Prada state they only work with specific boutiques and have nothing to do with this one. Received the most disgusting rude replies and was told I am lucky they even responded. STAY AWAY.

6 août 2024
Avis spontané
Logo de Matrix Menswear

Réponse de Matrix Menswear

Hi,

As we said we tried our best to come to a solution however the item was sold out so could not replace and as the item was purchased from us around 9 months ago. Generously we offered a credit note for the full amount even tho being out of the 14 day returns period we tried our best to make you happy but all you wanted was a refund after 9 months of owning the item and could have worn it every day for all we know ?

Regards

Noté 5 sur 5 étoiles

Easy to deal with

Purchased a Givenchy t-shirt, was delivered the next day, unfortunately it was too big and had to return. The process was smooth and the refund rapid, Matrix are very easy to deal with quality clothes at great prices as well

1 juillet 2024
Noté 4 sur 5 étoiles

Had an issue with a return going…

Had an issue with a return going missing due to some issues with Royal Mail. Good customer service communication from Matrix Menswear and once the item was received, the refund was actioned quickly.

J Jordan

15 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, ordered in the evening and items were delivered by lunch next day. Website was easy to use and a choice of secure ways to pay.

27 juin 2024
Noté 5 sur 5 étoiles

I recently had the opportunity to…

I recently had the opportunity to purchase Dior B22 trainers from Matrix Menswear Retailer. I must say, I am extremely happy with my purchase and would highly recommend this store to anyone seeking quality luxury clothing.

Another aspect that impressed me was the great communication I received from Matrix Menswear. From the moment I placed my order, the team was responsive and helpful. They kept me informed every step of the way, from confirming my purchase to providing regular updates on the status of my order. This level of communication made the entire shopping experience seamless and enjoyable.

Overall, I am more than happy to recommend Matrix Menswear to anyone in the market for quality luxury clothing. Furthermore, the excellent customer service and communication I experienced throughout the entire buying process were second to none. I will definitely be revisiting this store for future purchases.

22 juin 2024
Avis spontané

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