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McAMS Avis 

212
•
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

Good service. Provided a hire bike, which meant I was still able to get to work. Dealt mainly with Matthew Terry and Honey, who were both very helpful and responsive. Also working with the solicitors... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They work in conjunction with Bond Turner solicitors, who are part of Anexo the same company. They rent out motorcycles at vastly inflated prices to rip off insurance companies. Is £250 per day for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. Bike sorted real quick and minimal hassle. Injuries ongoing but Solicitors are on it. Helps I have access to McAMS rep, whenever I need info on process i can reach out to him.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company helped me throughout the process, provided me with a hire bike which I got within a day of the crash which was great. Matt from mcams kept me informed all the way through the repair proc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation pour motos

Écrit par l'entreprise

We can help you obtain compensation if you've sustained a loss. We'll deliver a hire bike to use whilst your bike is being fixed. Use our trusted mechanic or your own. Beyond repair? get a cheque for it's full value! Your insurer doesn't have to know that you've had an accident. We won't bill you for any excess, unlike your insure. We manage your whole claim, so you don't have to.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

212 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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Tous les avis

(212)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Company To Work With

We have been using McAMS for over 5 years now, We have always found the great to work with and have never had any issues.
Our Rep Adam is always there for us if we have any issues at all.

They have a great range of hire bikes
The customer always gets paid out quickly
The process is straight forward
Customer can get a hire bike in less than 24hours
The free legal cover is amazing
Customers know where there claim is start to finish

Dean
After Sales
Blackpool Honda

29 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Mega Srevice!!!!

MCAMS were very, very helpful in dealing with my claim. fast and professional, I had no problems in getting my claim sorted. I had a loan vehicle delivered on my drive the same day of my accident and the claim only took two weeks to get sorted. would highly recommend using MCAMS.

29 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great company to do bussiness with ...

we collected a moped from an accident scene for a 16yr old lad who had been knocked off by a car driver. The whole experience for us and the owner with mcams was easy straight forward and simple.
The bike was quickly assessed and the owner payed out ,the bike repaired and back on the road. A hire bike was loaned from mcams while all this happened but only took a few weeks.
would definitely recommend to anyone who has an accident that's not their fault..
Andrew, Ribble Valley motor cycles

28 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

The McAMS team are helpful, honest, reliable and efficient.

After being involved in a non-fault accident I was unaware, I'm sure like many others, that using an independent accident management company was even an option. I heard about McAMS and gave them a call, the case was accepted immediately and within 2 days I had a hire bike and a new helmet and got back on the road!

The team kept me informed and everything was organised quickly, including a medical assessment and physio therapy. I honestly feel that all involved have acted with my best interests at heart, and in particular the area sales manager, Lawrence Ridd, was extremely helpful and always on the end of a phone to answer questions and put my mind at rest.

I wouldn't hesitate to recommend McAMS to anyone involved in a non-fault bike accident, and there is no doubt in my mind that the service is far better than that offered by insurance companies.

27 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great to Work With

I am a dealer who has been working with them for over 12 months now. We done lots of work together and I haven't had many reasons to complain. Any reason that was there was sorted quickly and efficiently. I tried others but with no results and would recommend McAMS both to dealers as well public.

My customers always seem to be happy with how they have been dealt with they always get a good price for there bike if its written off and they also get to keep there bike unlike the insurance companies who take them straight away

MBR Motorsports

21 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Mega Service From Start To Finish

I had an accident in may 2015 I had a hire scooter in under 24hours
I kept the hire scooter until I got paid out for my old scooter so I could by a new one, My helmet was damaged and got a brand new replacement one straight away, the hole process has been straight forward and have not had any issues with McAMS or the solicitors they uses called Armstrongs they keep you informed when they have information to tell you I would highly recommended the service to any one I have had bad experience with my insurance company in the past so using McAMS was like a breath of fresh air

21 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

I CANNOT THANK YOU ENOUGH!!!!

I can honestly say this is the best company I have genuinely ever had contact with!

I would personally like to thank Motorcycle McAms for getting me back on the road within 2 days! they are brilliant at their job, fast reliable, and prompt!. I was provided with a courtesy bike free of charge, and not your usual scooter or ybr125 I was provided with a Kawasaki Z800 on a 65 plate and I must say it ran an absoloute dream...

the guys and girls at mcams are very polite and understanding and will go out of their way to help you!

I was put into contact with a solicitors called Armstrongs and again they're more than helpful, if I am unlucky enough to have an accident again anytime soon then i know who i will be contacting straight away!

Many thanks to each and everyone of you that helped myself, i will never forget the great company that is McAms!

Kind Regards - Jamie Anderson-Finch

15 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Simple and sorted

Had my accident last September (2016), was recommended from a friend to go to Mcams who arranged hire bike, arranged the engineer visit to asses the bike and pre-accident value that was paid to me almost instantly.
Really helped me get back on the road and back to work as soon as it was reasonable to do so.
Can't fault their service, plenty of information provided by their Mcams team. Even when I email them about my case, they are always happy to forward my details to Armstrong solicitors who are looking after the compensation I'm entitled to.
10/10

15 mars 2017
Avis spontané
Noté 3 sur 5 étoiles

Great at getting you back on the bike

Rang them up had a hire bike next day new lid the day after brilliant service. Slightly let down on other side as there's literally no communication I've had to chase them to find out about the cheque still no joy and medical isn't until over 6 weeks after my accident when I was told I would get sorted straight away with Physio etc. nobody gets in touch even with an update i have to ring them. feel like I've been a bit forgotten about to be honest.

7 mars 2017
Avis spontané
Logo de McAMS

Réponse de McAMS

Hi Ms Todd

Our legal department will review your file and speak to your Solicitors regarding progress and provide you with a full update within the next 24 hours.

Noté 1 sur 5 étoiles

I feel very Bad

I had accident that was not my fault. the lady didn't give the way. she stopped and give me his details. I had to finish my job with bicycle and next day I bring my scooter to garage.
He told me to claim because was not my faute and he was exciting to do the process.
I give him my details and then 3 days later mcams called me and they say we accept your claim and ask me if I needed a hire bike.
I get paid for my bike cool later on I received call saying that I have to go to court because the other party don't accept to pay for the hire bike garage engineering...
what that means ??? I just feel like a donkey.

5 mars 2017
Avis spontané
Logo de McAMS

Réponse de McAMS

Hi Mr Djema, I am very sorry that you think that you have been misled regarding your claim, however, regardless of whether a third party admits liability at the scene, their insurer may take a different view or the claim for losses and may be challenged regardless, unfortunately yours was one of these cases, however, I have now set up your own personal point of contact within our legal department and if at anytime you want an update you can contact this person and they will deal specifically to guide you through this process.

I hope this helps reassure you that our McAMS service score of 8.5/10 applies to those clients where cases are not as straight forward as it seemed at the time of the accident as well as those who are lucky enough to make a claim which the third party insurer do not dispute. Please contact me at james.slater@mc-ams.co.uk and I will get back to you with contact details for your allocated point of contact.

Noté 5 sur 5 étoiles

They took care of everything, no fuss, no hassle & straight forward.

McAMS took care of me after my pick-up truck was crashed into.
One phone call, I had a new pick-up truck on loan for the duration and they arranged everything right up until completion. I found them reliable, friendly and very helpful. I can recommend without reservation.
Thank you McAms for a great service and for taking the headache out of a horrible situation.

20 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Very Recommended After Your Traffic Accident

When i had my road traffic accident i didnt have a clue what to do i rang my insurance but didn't hear anything of them after that i felt lost and struggling then i got recommended mcams from a friend they explained everything what would happen and i felt comfortable again highly recommended.

19 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Motorbike accident - Great service

I had a motorbike accident in November '15 and immediately contacted The Garage in Horwich to collect and store my motorbike. They referred me through to Adam Jackson at McAMS who took over and ensured I had an easy recovery by taking over the reigns and making sure everything was sorted.

Couldn't recommend them enough. Fast, reliable and keep you updated on each step. Hopefully won't have to use them again, but would definitely do so if needed.

19 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Hassle free.

I had the misfortune of having a motorcycle accident where a car turned into me causing some damage and putting my bike in dock for repairs.
I got in touch with Mcams accident mangement and they took a few details to ascertain if I was at fault .
I decided to accept the offer of a courtesy bike and within two days the bike was delivered to me at my place of work. There were a few papers to sign which took no time at all. After my bike was repaired , I informed McAms and they promptly collected the bike. All in all a hassle free and smooth experience. I would definately reccomend McAms to anyone.

18 janvier 2017
Avis spontané
Noté 1 sur 5 étoiles

Shocking Service! Totally abandoned and let down....

We entrusted mc-ams with our claim when my partner was knocked off his motorbike. It was clear no fault on our part and the defendant even admitted it was their fault, but then later changed their story. You still took on our case believing it to be very much in our favour. You made me an interim payment at the time. However, when we then lost at court on your inability to make a case when even the police said it was her fault. You then tell me I have to pay the money back. So not only do we get no compensation for my injuries, we now get nothing for the written off bike, and what you never told us at the time was that by doing it through you I was circumventing my insurance company and that if you lost you would drop us like a ton of bricks, and offer no support or guidance on next steps. Shocking situation! You only take on cases you believe to win, so its not our fault if you didnt win, I should at least get the money for my bike, and now I am getting hassled by your solicitors threatening to take ME to court if I dont return the money. No one we speak to is being any help. Believe me, we WILL be pursuing this matter further! We have since found out that by going with yourselves we are accepting a 3rd party claim route, meaning if we lose we get nothing, and cannot not claim from our FULLY comprehensive insurance. This was NEVER explained to us or else why would we opt to go this route when we could just use our own insurance?!

11 janvier 2017
Avis spontané
Logo de McAMS

Réponse de McAMS

Hi Selene, I am sorry to hear and read your comments, unfortunately we don't have a client with your surname on our database and you don't mention any details of your "Partner" so I can't investigate your comments. Could I ask you to call our business number and make contact with our Legal Department, If you could explain that you are ringing on behalf of your partner and pass on his/her details, so that I can look into the issues raised in your comments. Many thanks McAMS

Noté 5 sur 5 étoiles

My whole experience was first class

Had my bike knocked over by builders,noticed a major problem with the frame.Rang them as a no fault claim.A hire bike was with me within 12 hours.The whole experience from start to finish,as been first class.
Would 100% recommend.The staff were so helpful.

10 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Amazing Service

I used McAMS with Blackburn Motorcycles when my bike was knocked over I had a hire bike with in a couple of hours and the whole service was fanstaic I needed my bike for collage so getting a hire bike ment I could still get there my bike got fixed and I did not lose my no claims I was very happy thank you McAMS

24 octobre 2016
Avis spontané
Noté 2 sur 5 étoiles

Bikes not to standard

In the time it took to get my bike back , I've had to cbrs from mccams first time the person came to my door ,didn't even tell my how to start it or anything , he got me to sign the paper work n off he went and he left me with a dead bike , second time he come rround with a different cbr a few days later to swap it , even that one had starting up issues when we had to bump start it everyone due to there key (thobs) not walking half the time , but in the end i made profit from you guys anyways so cheers on that department

6 juin 2016
Avis spontané
Logo de McAMS

Réponse de McAMS

Hi Danny,

I’m sorry to hear of your dissatisfaction with the two hire bikes that we provided. Even though we rigorously maintain our hire bikes to a high standard, on some occasions we do have issues with immobilises and batteries once the vehicles have left the depot. We always try to rectify problems as quickly as possible and can only apologise for any inconvenience we caused you. I will be raising your concerns will all the parties involved to ensure these types of incidents do not occur again.

Our aim at McAMS is to get you back on the road as quickly and painlessly as possible and we value your feedback to help us improve the service we provide!

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