McAMS Avis 

We have been with McAMS now for over a year and recently had a visit from the new area manager Marco Oliveira, until then we were a bit unsure how the service worked for both dealer and our customers.

It wasn't long then after it was all explained, we got set up we had our first customer with a case. Luckily it went through as the customer had only purchased his new bike and took delivery on the 1st of March, and only had it for 10 days before the incident!

The customer service really is second to none! Courtesy bike the next day, damaged clothing replaced, all the stress removed from the process, keeping both customer and dealer informed and he got his bike repaired at the end.

Payment wise, no need to worry as the whole process is totally professional and very simple to get to grips with when you get going.

The whole McAMS service and support from Marco is essential within the industry, defending our customer’s rights and supporting dealers.

Gwilym D E Jones

Owner

Garw Valley Motor Cycles GVMC
Unit 5
Ffaldau Ind Est
Blaengarw
Bridgend
CF32 8NQ

I've been using McAMS ever since the area manager, Marco came to visit me late last year. After he'd explained how the service works, it didn't take me long to get on with it and see the benefits to my business and to my clients!

The service is totally customer focused and and the support they offer my customers is second to none....replacement helmet, like for like engine size bike within 24 hours and proper packaging of the whole case to ensure the customer is supported all the way.

Payment to the dealer is also very quick with no hassles at all and 100% of my invoices paid for jobs where I recommend McAMS.

The support and advice offered by my area manager, Marco is second to none too and he visits regularly providing me with all the point of sale I need with excellent communication, always doing what he says he will.

An excellent and highly recommended service. Anyone would be mad to let accident jobs go to the insurer!!

Chris Sparrow
Owner
Hollygrove Motorcycles
Ringwood BH24

I have been using McMAS for a few years now and both me and my customers have been very impressed with the no nonsense quick service that they offer. our rep Marco Oliveira is always in direct contact with us and can't do enough to help, the service that Marco and McMAS provide has really benefited us as a business and also strengthened our customer service.

Danny Potter
Exmouth Motorcycles
Victoria Way
Exmouth
EX8 1EW

We have been aware of McAMS for several years but where resilient to deal with them as have had so many bad experiances with dealing with insurance companies previously i.e. late payment and not very helpful towards our customers. Having take the step and decided to deal direct with McAMS we are amazed at how easy they make it from original customer contact through to invoice payment. Our local rep Marco Oliveira visits regularly and is very helpful with any problems/issues/questions we have.
We now sign all our customers up with them, and its even helped with bike sales as an added extra.
We have no hesitation in dealing with them and would highly recommend the service they offer for both business and personal use(the like for like hire bike makes it so easy for the customer)

Gavin Trueman
Bike Treads
Unit 7-8 Ash
Kembrey Park
Swindon
SN2 8UN

We have used McAms for well over 12 month and it has made such a huge difference to our business. The reps are very helpful and the service provided both to us and to the retail customer exceeds expectations.

I have known about McAMS for some time but only got involved late last year. I have to say I have been extremely impressed by both the staff and the service they offer. Our experience of working with them has been first class and they have certainly looked after our customers extremely well. Top marks to our local rep Marco Oliveira for outstanding performance and a really nice guy too! We now have around 90% of all new customers signing up as well as 100% of our staff.... a service well worth promoting. Highly recommended.

Marilyn (Maz) Edwards
Managing Director, EXG Innovations Ltd (trading as Mazchopz)
Unit 17 Bridgwater Court
Oldmiixon Crescent
Weston-super-Mare
BS24 9AY

As with most things theses days, I was sceptical of Mcams when I first heard about the company. However I have seen first hand what an incredibly valuable service they offer motorcyclists in their most vulnerable of times. Mcams put the customer before everything else and fight tooth and nail to reclaim losses rightly owed to them after a collision on the road. From a dealers perspective, I couldn’t be happier, my rep Marco Oliveira is extremely supportive and will often pop in when in the area to touch base and inform me of any company policy changes. I myself have taken out a policy with Mcams, they are the real deal!
Chris Brian
Crispy’s Motorcycles
Plymouth
Devon

Have used Mcams several times all ways found easy to work with agent for them Marco Oliveira all ways helpful and there with advice when needed.

Makes dealing with insurance jobs a pleasure.
They replace the damaged vehicle quickly and easily.
Having recommended McAMS to all of our customers we are very pleased with the results.
Tommy Hodges
GV Bikes
Taunton

We have been working with McAMS for several years. Working with McAms removes all the hassle - they are a fast, friendly service and make dealing with insurance claims easy which is what our customers want.
The customer is always looked after with a like for like vehicle. Replacement vehicles are supplied quickly. Feedback from our customers on the service they have received is always good.
McAms also make the job at our end far easier than having to deal direct with insurance companies, saving vital time & most importantly fast payment to ourselves which is so important to our cash flow. Our rep Marco Oliveira is always on the end of the phone to assist when needed.
Fantastic customer service for both ourselves and to our customers - we fully recommend to McAms to everyone.

Jayne & Terry Hall
RN Motorcycles
Paignton, Devon

Insurance companies are a headache to deal with, from dragging their heels with authorisations, taking customers bikes away for repair against their wishes and taking months to pay, and a reduced rate at that. Dealing with McAms removes all the hassle. Customers bikes get repaired where they want, the customer gets all the support they need including a hire bike, authorisation to repair is much quicker, and payment is within days not months! Marco is always on hand to help out and makes sure we are always stocked up with the latest pos and info. Its a win win for the customer and the dealer.

Having carried out several jobs for our customers using the assistance of mc cams we would have no hesitation in recommending them. Our customers have received fast & friendly service to progress forward after an accident. They also make the job at our end far easier than having to deal direct with insurance companies saving vital time & most importantly fast payment to ourselves which is so important to our cash flow aswell. Also keeping the jobs with us for our customers instead of them being taken away to bigger chains away from this area seems to be favoured with our clients.
Mc cams are always there for us to help answer any questions in this field where so many are inexperienced

IN MOTO CANNOT FAULT THE SERVICE MCAMS OFFER TO OUR CUSTOMERS. CLAIMS ARE DEALT WITH QUICKLY AND EFFICIENTLY. THERE IS NEVER ANYTHING THAT IS TOO MUCH HASSLE AND OUR CUSTOMERS ARE ALWAYS SATISFIED WITH THE SPEED THE CLAIMS ARE DEALT WITH AND THE OVERALL SERVICE.

I have recommended mcams a few times to customers and the feed back has allways come back very good, Mcams is a great non- fault accident company to deal with. Fast, friendly service. Makes dealing with insurance claims easy which is what our customers want.
Replacement vehicles supplied quickly and invoices paid on time.
Excellent
alan buckley
Phatbikes leeds


Mcams is a great non- fault accident company to deal with. Fast, friendly service. Makes dealing with insurance claims easy which is what our customers want.
Replacement vehicles supplied quickly and invoices paid on time.
Excellent
Clare Broom
Brumers Bikes
Wellington, Somerset

Very fast and efficient company to work with and very quick claim settlement, not to mention the quick settlement of our invoices.

Our Area Manager visits regularly and provides pleasant and sound advice.

Excellent company, second-to-none and completely recommended!

Toni Percival
The Bike Works
Weston Super Mare

An easy company to work with for straight forward assistance and excellent back up from area manager.
A must for anyone on a bike or in the motorcycle trade.
If you havent contacted them yet you should.
Robert Wareham
RJ Motorcycles
Weston super mare

Excellent service and company to work with. Fast replacement bike for customers and excellent payment terms and quick payment too!

Our rep, Marco visits regularly and advises us best practice on promoting the service and helping our clients.

Spot on service. Highly recommended.

Pat Watts
Pat Watts Motorcycles
Bridgwater

I've only used McAms a couple of times, but am extremely impressed at the quality of service.

They are:-
Easy to contact
Know what they are talking about
Treat the customer well
Prompt decisions and payouts

Will certainly use them again!!

Kevin Dow
Croscombe Mill Garage
Long Street, Croscombe, Wells, Somerset, BA5 3QH

We have been working with McAMS for a couple of years. They offer both us and our customers the best option in dealing with non fault accident claims. We recommend their services to all our customers.

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