MEDIAFIX Avis 

671
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All round excellency. The communication from the team was great eliminating any worry that my box of memorys could be lost. The workmanship was superb so much so that the team discovered sound I did... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de restauration de photos
  2. aussi dans
  3. Service de montage vidéo
  4. Service de photographie

Écrit par l'entreprise

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

671 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(671)

349 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superb result

Excellent communication & flexibility in setting up the contract to scan 10,000 negatives. And the quality of scanning was everything I could have hoped, despite some negatives being over 50 years old. A top job!! Thank you.

17 janvier 2026
Avis spontané
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Réponse de MEDIAFIX

Hi Peter,

Thank you so much for your positive review! It means so much to us and I'm glad you were happy with your order. We are very happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great Service

Fast, friendly service. All my media was returned perfectly packaged with the new thumb drive.

22 juin 2026
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Réponse de MEDIAFIX

Hi Jen,

Thank you for your five star review! Happy to hear you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Excellent service

In this day and age was a little concerned about who or what you can trust. I was pleasantly surprised about the great service. everything was as stated. I was reassured by the personal contact. Despite their age the quality of the tapes brought back so many memories and the sound quality was excellent. Nice to have them digitised.

17 juin 2026
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Réponse de MEDIAFIX

Hi David,

Thank you for your trusting us with your media and for your fabulous review! So glad to hear you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 2 sur 5 étoiles

Really poor communication

Really poor communication on your part.
You could not confirm that my slides had arrived safely for a couple of weeks after I posted them to you.
I appreciate that I sent them as securely as possible and ‘signed for’ but your lack of communication re there did cause me concern.
Your company seemed to lose sight of the fact that the images customers send to you are precious and often unique!!
I have no other concerns about the quality of your service.

17 juin 2026
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Réponse de MEDIAFIX

Hi Brian,

Thank you for your review.

First of all, I apologise for the delays with your order. At this time, we were experiencing slight logistical delays with our batched up parcels. I'm sorry that this lead to concerns for you and of course we respect that communication should have been better here. We understand that tremendous value that this type of media has to all of our customers.

I'm glad to hear that you were pleased with the quality of our service and we will take on board your feedback.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

This is the third time I’ve used…

This is the third time I’ve used Mediafix and I am very pleased with the results once again. They are easy to contact by email or phone. I would certainly recommend their services.
Ian lister

23 juin 2026
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Réponse de MEDIAFIX

Hi Ian,

Thanks for once again trusting us with your media and for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Everyone was really helpful

Everyone was really helpful, we didn't really know how to do out slides but the site was very easy to use and anytime i was confused or needed an update Andrew helped by return email within 24hrs at the latest.
The price is extremely competitive and would highly recommend sending you memories to them.
I am 51 and so many people my age have old family photos on slides and this is a brilliant way to stop these precious memories from getting lost

17 juin 2026
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Réponse de MEDIAFIX

Hi Jane,

Thank you for your wonderful review and recommendation! It's to great hear how pleased you were with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 4 sur 5 étoiles

Good service

Good service, great videos, worth waiting for, a little time, but they are sent to Germany for processing.

11 juin 2026
Avis spontané
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Réponse de MEDIAFIX

Hi SellerFreeads,

Thank you for your review! We do digitise at our head office in Germany. This is so that we can oversee every single order and ensure the best possible quality 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

A company that truly lives up to its promises.

I hesitated LOT over the decision to send away my precious old VHS tapes, it was both a matter of trust and expense. Reading the reviews for MediaFix reassured me initially and this was further endorsed by speaking to Andrew on the phone - customer service is absolutely first rate!
The entire process went as had been described and the results are wonderful.

15 juin 2026
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Réponse de MEDIAFIX

Hi Cath,

Thank you for your review and from me personally thanks for your kind words! Thank you for trusting us with your tapes. I'm glad you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

I trusted the only copy of…

I trusted the only copy of irreplaceable slides to them to process and digitise. Everything went to plan and my sides were returned. They did a good job of digitising them as well as clearing the dust off them before processing so the images were clear. As soon as they were finished making them digital I received a link so I could see them immediately. The physical sides arrived a few days later.

17 juin 2026
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Réponse de MEDIAFIX

Hi Ivan,

Thank you for your brilliant review. It's great to hear how pleased you were with your order. Thanks again for trusting us 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great company and very affordable

Great company and very affordable. The quality is fab and I’m so happy I can not only save space but also have my childhood videos in a form that I can keep forever.
Only slight issue was the length of time they took to confirm they had received my VHS tapes as I was panicking a bit as it was my only copy - but it turns out they have a few different locations that handle different parts of the process which is why it seems to take a little while to receive confirmation as I expected it to be within a couple of days of me having confirmation from EVRI that it has been delivered. Overall it was a fast process but that part worried me a little so a word of warning - don’t panic.

11 avril 2026
Avis spontané
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Réponse de MEDIAFIX

Hi Lindsey,

Thank you for your review and your honest feedback. We will take on board your criticism and try and improve on that side of things in the future. I'm so glad to hear how pleased you were with your order overall though 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great service

Great service and, given the age and quality of the media digitised a great result

15 juin 2026
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Réponse de MEDIAFIX

Hi Stephen,

Thank you for your excellent review! I'm so glad you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Highly recommend

Excellent communication, easy and polite to deal with. Very happy customer, will be recommending to family and friends.

17 juin 2026
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Réponse de MEDIAFIX

Hi Ann,

Thank you so much for your review and recommendation! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Very good

Competitive, efficient, timely, and good results

17 juin 2026
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Réponse de MEDIAFIX

Hi Richard,

Thank you for your five star review! That's really everything we could have asked for. So glad to hear how pleased you were with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

I definitely recommend this

Really helpful customer services - easy to get hold of but not at all pushy like some companies as soon as you make an enquiry. It felt like a family business. I completely trusted that they would do a good job with my treasured family memories, and they did.

15 juin 2026
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Réponse de MEDIAFIX

Hi Vicky,

What a kind review, thank you so much! I'm so pleased to hear how happy you were with our service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Quick and efficient with good quality…

Quick and efficient with good quality digital images.

15 juin 2026
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Réponse de MEDIAFIX

Hi Joanne,

Thank you for your fantastic review! Glad to hear that you were so pleased with your digitised media 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Overall Service and Quality

The attention to detail. Checking exactly what I required before I placed my order and sent my slides.
The service and quality of the end product was excellent.
Certainly would use again.

1 juin 2026
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Réponse de MEDIAFIX

Hi E McCallum,

Thank you for your lovely review 😊 I'm glad to hear you were so pleased with our service!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Easy

Easy, quick, clear and goodvalue.

12 juin 2026
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Réponse de MEDIAFIX

Hi Richard,

Thank you for your five star review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Great service

Great service

11 juin 2026
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Réponse de MEDIAFIX

Hi H J Collins,

Thank you for your fab review 😊 We really appreciate your positive feedback!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Noté 5 sur 5 étoiles

Clear communication and efficient…

Clear communication and efficient service, thankyou

9 juin 2026
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Réponse de MEDIAFIX

Hi Janet,

Thank you for your excellent review! It means a lot us 😊

Kind regards,
Andrew
MEDIAFIX Customer Service

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