All round excellency. The communication from the team was great eliminating any worry that my box of memorys could be lost. The workmanship was superb so much so that the team discovered sound I did... Voir plus
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Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Voir plus
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Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Voir plus
L'entreprise a répondu
Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
Coordonnées de contact
Precision Imaging (Unit 2), Clonmel Road Business Park, B30 2BU, Stirchley, Royaume-Uni
- 020 3904438-0
- info@mediafix.co.uk
- mediafix.co.uk
4,7
Excellent
671 avis
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A répondu à 100 % de ses avis négatifs
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50 year old hi 8 tapes copied to…
50 year old hi 8 tapes copied to digital , I thought it was a bit risky but they came out perfect well done
29 juillet 2026
Réponse de MEDIAFIX
Hi Robin,
Thank you for your review! I'm glad to hear you were pleased with your order. Thanks also for trusting us to digitise your precious media 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Old film? No problem
Wasn't sure that anything good would come from digitalizing 50+ year old vine reels. The results were fantastic, thank you so much.
27 juillet 2026
Réponse de MEDIAFIX
Hi Karen,
Thank you for the fabulous review! You're very welcome, we're happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
I cannot fault the technical conversion…
I cannot fault the technical conversion or professional manner of processing. My only concern was the length of time from ordering to receipt of the conversion. Overall a good company to deal with and will recommend.
24 juillet 2026
Réponse de MEDIAFIX
Hi Richard,
Thank you for your review! We really appreciate your recommendation. We were experiencing a few delays around the time of your order due to a number of orders being processed simultaneously. Thank you for your patience and I'm glad you were pleased with the final results 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
1979 - 8mm Wedding Ceremony Cine Film Lovingly Converted Into Digital Video
I was not aware that this was a dedicated video lab in Germany, the offer of service and communication was excellent.
They handled my request with care and dedication.
My original 8mm cine film was carefully processed and repackaged and returned to me.
I could not fault the service, and although it took several weeks, the wait was certainly worth it.
29 juillet 2026
Réponse de MEDIAFIX
Hi Richard,
Thank you for so much for your review! That's fabulous to hear. We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Check the timeline carefully
Other than a misunderstanding on the time schedule from arrival of media to the distribution center to dispatch to the digitization center, the process was well communicated. The team worked diligently to meet my hard deadline for the material and happily the deadline was met. I was extremely pleased with the quality of the digital product, particularly with the black and white 35mm slides.
28 juillet 2026
Réponse de MEDIAFIX
Hi Nigel,
Thank you for your review! Yes, I would always advise to check our current processing times on the website so that expectations can be met where possible. I'm glad that we were able to process your order on time for you and that you were happy with the quality of the digitisation!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi David,
Thank you for your excellent review! I'm glad to hear you're pleased with your order and our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Excellent service and quality
From start to finish, the service was excellent.
The end product was extremely better than anticipated. Great quality.
22 juillet 2026
Réponse de MEDIAFIX
Hi Martin,
Thank you for your superb review! We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very helpful
Very helpful staff with good communication although took longer than I expected. Very good result
10 juin 2026
Avis spontané
Réponse de MEDIAFIX
Hi Linda,
Thank you for your review! I'm happy to hear you were pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
I was a long time deciding to send them…
I was a long time deciding to send them my precious photos because I was so anxious that they would get lost. In the end I travelled a long way to deliver them only to find that this was not their office anyway and had to wait quite a while before the photos were actually delivered to wherever the actually do the work. The results have been very good however and I will be sending my mother's photos eventually to get them digitised as well. Thank you.
10 juillet 2026
Réponse de MEDIAFIX
Hi Stephen,
Thank you for your review! There may have been a misunderstanding here as it was communicated prior to your order that our logistics centre is our postal address where parcels are batched up to be brought to our digitisation lab for processing. I apologise if this wasn't clear from our side!
I am very pleased to hear you were happy with the results and that you're looking to have your Mother's photos digitised as well. We'd love to hear from you! 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Christine,
Thank you for your great review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Excellent Transaction…
The level of communication & up-dates very helpful, the order was was packed arriving safe & sound. The oveall transaction was 1st. Class !!
Many thanks , Bst Wishes to you all, Geoffrey
15 juillet 2026
Réponse de MEDIAFIX
Hi Geoffrey,
Thank you for your glowing review! I'm delighted to hear that you were happy with every step and our overall service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very good quality/service
Very pleased with the quality of photos. Some of these negatives were 70 years old, so didnt know what to expect. Would recommend.
13 juillet 2026
Réponse de MEDIAFIX
Hi Caroline,
Thank you for your review and recommendation! I'm pleased to hear you were happy with the quality of your digitised negatives 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Thanks for excellent personal service
13 juillet 2026
Réponse de MEDIAFIX
Hi Martin,
You are very welcome! Thank you for your brilliant review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
So glad I had VHS tapes digitised...so…
So glad I had VHS tapes digitised...so many memories I had forgotten about until I saw them...would recommend mediafix to anyone
10 juillet 2026
Réponse de MEDIAFIX
Hi Dawn,
Thank you for your fantastic review and for your recommendation! It means a lot to us 😊 So glad you could relive some old memories!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Wasn't sure what to expect in terms of…
Wasn't sure what to expect in terms of quality when digitising some old Slides, but was most impressed apart from the subject matter being old and dated, the digital images were top quality even when printed at 10 x 8 size. this along with great service and good communication, I wish I had more to convert.
6 juillet 2026
Réponse de MEDIAFIX
Hi Tony,
What a fabulous review! Thank you so much for sharing your experience and for your positive feedback. It's great to hear that you were so pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Becca,
Thank you for your excellent review! It's great to hear that you were pleased with your order and the service you received from our team. We would love to help out with digitising some more media when you're ready 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Paul,
Thank you for your five star review! We really appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
They lost my irreplaceable photos.
Avoid this company. I have proof of delivery into the UK logistic centre - a month ago, yet they claim they can’t find it. The UK customer support, specifically "Andrew," ignores the issue and continues to push sales scripts (ironically for the order they’ve had) rather than helping me locate my lost memories. The German end respond with vague ‘might be in the next batch’. It’s clear they have no internal controls. They also have no accountability. Do not trust them
4 juin 2026
Avis spontané
Réponse de MEDIAFIX
Hi Mr Brown,
I'm sorry to hear that you are disappointed with our service. We have been experiencing some delays with parcels being batched up at our logistics centre and as such, all of our processes have been further delayed recently. This is no excuse, I simply want to explain the reason for the delay. We do have your parcel at our logistics centre and it will be brought to our headquarters for digitisation now.
I do apologise for the delay and for the inconvenience and worry it has caused. What I can say is we are actively working with our logistics team to ensure that this does not happen again.
With regards to ignoring the issue, unfortunately an automated email was sent out to you mistakenly with my name on it. This was a system issue with quite unfortunate timing. I want to ensure you that we care about this and we have been doing everything we can to resolve the issue for you.
Thank you for your patience in dealing with this matter. I have sent you an email with more information.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very helpful and professional
29 juin 2026
Réponse de MEDIAFIX
Hi Maureen,
Thank you for your review! I'm glad to see you were pleased with the digitisation of your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Steven,
Thank you for brilliant your review! We're happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
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