All round excellency. The communication from the team was great eliminating any worry that my box of memorys could be lost. The workmanship was superb so much so that the team discovered sound I did... Voir plus
L'entreprise a répondu
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Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Voir plus
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Excellent and trustworthy service. Will definitely use again and recommend. Haven’t used the memory stick yet but have watched a couple of the videos from email.
L'entreprise a répondu
Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
Coordonnées de contact
Precision Imaging (Unit 2), Clonmel Road Business Park, B30 2BU, Stirchley, Royaume-Uni
- 020 3904438-0
- info@mediafix.co.uk
- mediafix.co.uk
4,7
Excellent
670 avis
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A répondu à 85 % de ses avis négatifs
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Wonderful service
Great communication. Very professional company. Speedy and excellent outcome.
My families very old slides, cleaned and transferred to digital so we can all see them. Wonderful. Thank you
21 août 2026
Réponse de MEDIAFIX
Hi Janice,
Thank you for your excellent review 😊 I'm glad to hear that you were so pleased with your order!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
I think the process was well done and…
I think the process was well done and from posting to receiving everything went smoothly. Unfortunately with the one media it was a lot of mega bites to download. I think it would have been better to have each video on separate sticks.
20 août 2026
Réponse de MEDIAFIX
Hi Julie,
Thank you for your review!
We put all media onto one USB stick as then everything is in one place for when you want to watch it back 😊 The USB stick already has all files stored onto it and so a download is not required. The download link is an optional extra for anyone wanting to share the digitised results. Hours of video content does as a result have large storage size and this is unfortunately something that we have no control over.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Communication could be improved
Comprehensive quote for converting DVD’s to USB
Clear instructions for how to send materials
Despite request to confirm safe receipt did not get any message , Further email not responded.
Eventually not without trouble spoke to someone who could not say whether my DVDs had arrived as materials are bundled together and sent to Germany, fr
26 août 2026
Avis spontané
Réponse de MEDIAFIX
Hi Michael,
Thank you for your review and feedback! I can see that your email was not responded to and I am sorry for this! I can only imagine that my colleague mistakenly didn't reply after marking your email as answered on our system. Communication is really important to us, so I will take your feedback into account so that we can improve.
All packages are initially packed up at our logistics centre before being brought to our head office for digitisation. We have recently made a change to the logistics process to improve this side of things.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Make sure you leave plenty of time as…
Make sure you leave plenty of time as the items when they returned came back from Germany which wasn’t front and center on their website. However the quality and work done was all top quality.
18 août 2026
Réponse de MEDIAFIX
Hi Andy,
Thank you for your review and I appreciate your feedback! We digitise at our headquarters in Cologne so that we can oversee every single order make sure everything is running as it should do. I'm glad to hear you were pleased with the quality 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Good service
The experience was very helpful and professional they helped me to experience the day we got married again to have it on usb so that we could view it whenever we want thanks again and we will be back.
17 août 2026
Réponse de MEDIAFIX
Hi Michael,
Thank you for your brilliant feedback, we really appreciate it! It's great to hear you've been able to relive your wedding day 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very impressed…
Very impressed by the quality of the digital images from pretty old slides. Glad that they are returned in their original boxes and order.
The only downside is that processing takes place in Germany, so don’t expect them back too quickly
20 août 2026
Réponse de MEDIAFIX
Hi J Scott,
Thank you for your five star review 😊 We have been working on our logistical side so that we can provide a much smoother and quicker process! We digitise at our headquarters in Cologne so that we can oversee every single order and ensure the quality is up to our high standards.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
I sent 3 mini tapes for conversion to…
I sent 3 mini tapes for conversion to digital. I received the memory stick, which is fine, and 1 tape in return. I queried the missing three tapes and after messaging to and fro, Mediafix cannot find the missing tapes. They offered me £80 in compensation. I accepted the offer, but they only transferred £68.83 to my account.I am grateful to receive some compensation but there seems to be something disjointed in Mediafix affairs.
21 août 2026
Réponse de MEDIAFIX
Hi Ian,
Thank you for your review 😊
I'm sorry that you were disappointed with the handling of your order. I think there may have been some confusion here with regards to compensation so I have emailed you to clear this up.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very happy with service and quality of…
Very happy with service and quality of DVD`s received back. Some small issues re delivery time but otherwise OK.
19 août 2026
Réponse de MEDIAFIX
Hi Mr Higham,
Thank you for your review and your feedback! We have been working on our logistical side so that we can provide a much smoother and quicker process 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Good product and competitive price
Good product and competitive price
Good communication and responsive to queries.
Highly recommended.
21 août 2026
Réponse de MEDIAFIX
Hi Jeffrey,
Thank you for your wonderful review! Pleased to hear that you were happy with our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Graham,
Thank you for your review! Can't answer for a better review than that 😊 I'm glad you were pleased with our service.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Photos scanned well
Photos scanned well. Returned complete and in order. Happy with the whole experience of this service.
20 août 2026
Réponse de MEDIAFIX
Hi Paul,
Thank you for your five star review! I'm glad to hear you were pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Great service throughout!!!
18 août 2026
Réponse de MEDIAFIX
Hi Rachel,
Thank you for your fantastic review! We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Saved my digi video tapes before they…
Saved my digi video tapes before they degraded. Brilliant service.
18 août 2026
Réponse de MEDIAFIX
Hi Martin,
Thank you for your fantastic review! I'm glad you decided to save your cassettes and you're happy with them 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very good service
Very happy with the outcome of the films lots of very happy memories for my mum.
11 août 2026
Réponse de MEDIAFIX
Hi Ian,
Thank you for your five star review! We really appreciate it. I'm glad that you were pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
We were delighted with the quality of…
We were delighted with the quality of the digital transfers and will be ordering far more.
18 août 2026
Réponse de MEDIAFIX
Hi Mike,
Thank you for your review! I'm happy to hear you were so pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi Robert,
Thank you for your five star review! I'm pleased to hear that you're happy with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Réponse de MEDIAFIX
Hi John,
So happy to hear how pleased you were with our service! Thanks for your lovely review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Trustworthy and great quality.
10 août 2026
Réponse de MEDIAFIX
Hi Dorin,
Thank you for your review and thank you for trusting us 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Stuck to stated targets and outcome is excellent.
Mediafix were very communicative and open throughout the process, and met their stated targets. I'm more than happy with the result, given the state of the media I asked them digitise. Would recommend.
7 août 2026
Réponse de MEDIAFIX
Hi Kim,
Thank you for so much for your excellent review and recommendation! So pleased to hear that you were happy with your order and with our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
50 year old hi 8 tapes copied to…
50 year old hi 8 tapes copied to digital , I thought it was a bit risky but they came out perfect well done
29 juillet 2026
Réponse de MEDIAFIX
Hi Robin,
Thank you for your review! I'm glad to hear you were pleased with your order. Thanks also for trusting us to digitise your precious media 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
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