Medical Supplies Avis 

5 355
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... Voir plus

Noté 5 sur 5 étoiles

After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... Voir plus

Noté 1 sur 5 étoiles

The product photo did not match the item that was delivered. It has proven to be insufficient in its purpose. When any weight is placed onto the item it screws up and becomes uncomfortable under my mo... Voir plus

Noté 5 sur 5 étoiles

Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équpement médical

Écrit par l'entreprise

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(5 355)

1 336 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 1 sur 5 étoiles
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Malcolm,

Thank you for taking the time to leave your review.

We are sorry that you were disappointed with our returns policy.

After you contacted us, we issued your returns authorisation, containing all relevant return instructions on the same day. Once your item was received back at our warehouse and processed by our Returns Team, your refund was issued in full.

Whilst we appreciate that our returns policy may have not met your expectations, we are pleased that we were able to process your return and refund promptly.

Kind regards,

Victor
Medicalsupplies.co.uk

Noté 1 sur 5 étoiles

Avoid

Avoid: products extremely poor and not as described. Will not accept returns. Am having to refer in to my local Trading Standards. This is one of many subsidiaries set up by the sibling Directors covering the lucrative self-care market. I would suggest reviewing the Companies House records for Health and Care Ltd, and the Directors' eye-watering remuneration, but also reviewing the diversity of websites set up in various areas of apparent 'expertise' in the provision of care products.

30 juillet 2026
Avis spontané
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Elspeth,

We are disappointed to read your review and must firmly reject any suggestion that MedicalSupplies.co.uk is anything other than a legitimate and established retailer committed to treating its customers fairly.

For clarity, when you contacted us, we explained how the item you purchased is designed to operate and confirmed that it was operating as intended. We also explained that, due to the nature of the product, it is subject to specific returns restrictions once opened and used. These restrictions are clearly displayed before purchase and must be acknowledged during the checkout process. As the item was not faulty and had been opened and used, we were unfortunately unable to authorise a return

We appreciate that the item did not meet your expectations. Nevertheless, we do not accept that it was misdescribed, nor that our decision to decline the return was unreasonable. Our decision was based on the fact that the item had been opened and used, together with the returns terms accepted when the order was placed.

Finally, the comments concerning our company structure have no bearing on the circumstances of your order. As a family-owned and operated business, we remain committed to transparent policies, accurate product information and professional customer service.

Kind regards,

Victor
MedicalSupplies.co.uk

Noté 5 sur 5 étoiles

The trigger finger splint that I…

The trigger finger splint that I ordered and now wear on a thumb is really helpful and easily managed. It arrived the day after my order was made, well within the five days stipulated by the company when I ordered.

15 juillet 2026
Noté 5 sur 5 étoiles

My cruches broke

My cruches broke and I needed replacement fast, and you provided that. I will defenitely shop with you in future. Also I sent you a email with a query which you answered immediately. So very happy customer here.

13 juillet 2026

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