Merry People Avis 

*Update: I contacted customer service as asked below and the boots were under the year guarantee so the company sent me a new pair replacement provided pictures and it has been quickly dealt. I got a new pair within 4 days. Thanks
I guess contacting them before living a review is what’s requested…but I just assumed that I would not get a good customer service!

I hope the new pair will last then. Thanks again.
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I bought a pair of boots “Andie” last summer (2025) and less than a year later, the outside rubber soles are already worn out!?
They both have two cracked holes. I wear them regularly but for £100 you’d expect them to last longer.

It’s disappointing and I won’t recommend this brand from now on.

Love these boots. Just bought my second pair in Dark Cherry. Great color!

Been wearing boots for about a week and at first they were okay but after wearing them for some time they are very uncomfortable. I think doesn't help that they don't offer half sizes. I had to downsize because my heel kept slipping out but the size down pinches too much in a few areas. Please come up with half sizes and/or wide sizes.

Nice comfy boots for the odd dog walk and looking good but not up to working outdoors in muddy conditions

Although a comfortable wellie boot, the Neoprene side stained once they come in contact with mud, very difficult to clean, particularly with the lighter coloured boots. Merry People customer service confirms this happens with all types of mud. Disappointing considering they cost £89.00. This happened after my first time of wearing. I won’t purchase again.

I bought a pair of Tully boots after admiring my friend’s Bobbi boots. When they arrived I was surprised how heavy they are but they felt ok when I tried them on in the house and I do love the funky look. However when I wore them on a walk they were really uncomfortable - a little tight in the forefoot but slipping at the heel and so heavy and clumpy (think walking in ski boots) that my walking feels very unnatural. After about 20 minutes they gave me an excruciating pain in the ball of one foot and I limped home.
I contacted Merry People to see if it would be possible to swap them for a pair of Bobbi boots but because I had worn them outside this is not within the returns policy.
I was hesitant to spend so much money on a pair of wellies and now I really wish I hadn’t as I’ve wasted £109 on a pair of boots that are unwearable for me.
If you buy them I strongly recommend wearing them inside for much longer than I did to make sure they are comfortable and to avoid a similar experience.

I’ve had 2 pairs of wellies from Merry People, both of which have leaked within weeks. Customer service was great the first time, but despite 3 very polite emails to them, I’ve heard nothing back after the second pair started leaking.
If you want to look great at festivals I’m sure these are spot on, but for daily dog walks they’re not fit for purpose.

Finally talked my husband in to getting a pair of Bobbi boots !!! I have 2 pairs of Bobbi boots & 1 pair of Tully +the clogs I absolutely love them all. The arch support I get when wearing them is fabulous. We live in the blue mountains and it’s often damp or dewy from weather so having the boots keeps our feet dry and supported.
So my husband said he wanted the size 44 but after receiving them they were to big so he did the find your perfect fit option (so easy to do I did this as I’m normally a 39 but once I did the perfect fit merry people said I would be a 40) & it came back that he needed the size 39. The return option is so easy take back to the post office no charge you get confirmation emails when they have been delivered back and then when your new pair are on their way !!!
From start to finish dealing with Merry people is fabulous.
So what are you waiting for GO GET YOURSELF SO MERRY PEOPLE BOOTS
You won’t be disappointed xx

Easy website fast delivery. Bobbi Wellington midnight blue comfortable easy to wear. Passed expectations

The best boots I’ve ever bought by far! Sooo comfortable! Look great! Completely waterproof and tough! Perfect for my many miles of dog walking! Well worth the money xxx

I’m so disappointed to be giving a one star, but here’s my experience:
I bought a pair of Andie wellies in August- loved them. Stylish and comfortable, everything I was looking for.
Unfortunately by November they were leaking at the toes, so I contacted customer service.
They replied immediately and after sending photos that they requested, I was sent a new pair. So far so good.
The second pair didn’t last a month before they also started leaking, but this time I’ve had no response from the company despite sending three emails.
These are pricey wellies, but worth it for the style and quality IF they are waterproof as claimed. However, if they can’t withstand a daily dog walk, they’re clearly not fit for purpose.
I’m disappointed in the wellies, but more disappointed with the lack of response from the company after 3 very polite emails asking for a resolution.

Edit: I’ve emailed as requested in the reply. I ll update if and when I get a resolution.

Edit number 2: After much misunderstanding of the situation, I’ve now received replacement wellies, so hats off to Merry People! I think their aim is to have excellent customer service, but something is going wrong along the way. They came good in the end, but bloody hell it took some back and forth with the communication!

Best Wellington boot l have ever worn.
Merry People offer a fantastic choice of boots.

Super company who really treat you like a valued friend. The boots are just fab and everything they are claimed to be and I would not hesitate to recommend them. You will not be disappointed and worth every penny!

Bought as a Christmas present and they were very well received. Good sizing, lovely quality. Also, Dark Cherry is a great colour

Love my Lemon yellow Tully boots. They are super-stylish and just a little bit of fun. I've got full wellies for the fields/woods and deep muddy dog walks but these are perfect for the wet walks in the parks and puddles.

Absolutely love these shoes they are literally my main walking shoes for dog walking in the muddy horrible weather. I’ve also got a lot of compliments on these when I sometimes just wear them as completely nice boots as well. Just a really great company and well-made shoes.

I’ve had my boots for 2 winters now and really like the colour, the fit, and the fact that they’re waterproof, but I’d have to warn anyone who was thinking of getting them, that they’re really best worn in the rain.
We’re knee-deep in snow just now and they’re ok in soft snow but if there’s any ice about they’re so slippery they’re dangerous. This also applies to wet leaves on pavements.
I’ve had to use my old gardening wellies to walk my dog in these snowy conditions and would say if you’re thinking of buying some, restrict yourself to wearing them in wet weather only and then they’re fab.

I have the Tully boots. They look so cool. I like the fact they don’t look like your average pair of wellies. I don’t find them particularly heavy. I wish there had been a bit more choice in colours in the Tully range. But I went for Plum in the end. They do look and feel really good quality so I expect they will stand the test of time.

I can’t recommend my Bobbi Boots highly enough! They’re super comfy, bouncy and warm… really cosy… and 100% wearable all day long! Whether walking along beaches, out in the country or wearing them to the Office, they absolute hit the spot! And with so many fabulous colours to choose from, what’s not to love! 🫶 Now, what colour shall I order next?? 🥰

I'd thought about purchasing the Bobbi boots for a while. I ordered them yesterday and they arrived today even though it's the weekend, so that was unexpected. Great service!
The boots look as fab in person as they do online (I went for the dark cherry), they fit comfortably in my normal size and feel great quality - I can't wait to wear them.
Obviously cannot comment yet on longevity, but hoping they last as they look like a wardrobe stable!