I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Voir plus
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Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Voir plus
L'entreprise a répondu
Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!
L'entreprise a répondu
Being able to have raw, fresh fridge/freezer ready bones delivered to my door I can't say more than "BRILLIANT " Oh except the great value for money! I will be definitely recommending Mersey Raw to my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'alimentation animale
- Animalerie
- Livraison de repas à domicile
- Magasin d'articles pour animaux
- Producteur de produits alimentaires
À propos de Mersey Raw
Écrit par l'entreprise
Mersey Raw
Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.
Shop Raw Find Out MoreCoordonnées de contact
Unit 16 Hermes Road , L11 0ED, Liverpool, Royaume-Uni
- Hello@merseyraw.com
- merseyraw.com
4,8
Excellent
1 k avis
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A répondu à 100 % de ses avis négatifs
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DELIVERY PROMPT
DELIVERY PROMPT. BEAUTIFULLY PACKED. STILL USING IT BUT DOGS NOT VERY KEEN ON CERTAIN RECIPES.
22 avril 2025
Réponse de Mersey Raw
Hi,
We're really glad to hear you think our packaging is beautiful, we think so, too!
They do all have their own preferences, and there will always be some they like more than others.
Thank you for the great review!
Team Mersey Raw
Excellent food
Excellent food. Both our dogs are very happy on it. Nice chunky minces, not sloppy or gooey. Great range of chooce
22 avril 2025
Réponse de Mersey Raw
Hi Lesley,
We're really glad to hear your pups are enjoying Mersey Raw and that you're happy with the texture, too.
Thank you for the great review!
Team Mersey Raw
It's good quality food it's well packed…
It's good quality food it's well packed no leakages, unlike some brands that are plastic wrapped the tubs are reusable which is great delivery is very good
19 avril 2025
Réponse de Mersey Raw
Hi Lorraine,
We're really glad to hear you're happy with the food, packaging and delivery.
Thank you for your great review!
Team Mersey Raw
Value/quality of product top notch!
We’ve tried a fair few different companies/suppliers. Got to say Mersey Raw has been the best by far. Value & quality is levels above others. Our 3 year old, old tyme English bulldog loves all the minces and the health benefits for her are quite visible. Will be continuing to order from Mersey Raw and have also recommended them to friends and family who also feed raw.
2 mai 2025
Avis spontané
Réponse de Mersey Raw
Hi Adam,
We're really glad to hear your Old Tyme English Bulldog is thriving on Mersey Raw!
Thank you for your great review.
Team Mersey Raw
Excellent quality & service.
Excellent quality & service.
Any enquiries I have are answered almost immediately.
I know I can rely on Mersey Raw to deliver even if I'm on holiday & get low on dog food, no matter where I am in the UK
30 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Mrs Trevett,
Thank you so much for your kind words and fantastic 5-star review! We're really pleased to hear that you're happy with both the quality of our products and the service we provide. It's great to know you feel confident ordering from us even when you're away, reliability is something we pride ourselves on.
We truly appreciate your continued support!
Team Mersey Raw
Great service
Great service, great food. We live on the Isle of Skye (hence remote) but Mersey Raw delivers (many companies don't) and our dog loves the food, some flavours more than other.
25 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi John,
We're really glad to hear that your dog loves Mersey Raw and that you're happy with the service.
Thank you for your great review!
Team Mersey Raw
My dogs love this
My dogs love this, I like that it’s not ground down to a grey mush as some other brands. The meat always looks lovely and fresh.
Would definitely recommend, oh and I love the packaging, easy to store in freezer.
26 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Penny,
We're really glad to hear that your dogs love the food and that you're happy with the packaging.
Thank you for supporting Mersey Raw!
Team Mersey Raw
My dog loves every flavour
Fabulous food that my dog loves every single flavour of. Great value for money and it makes me happy to know he’s not eating processed rubbish. TMI but important for all dog owners - he has great, solid, little poos as well, makes such a difference!
24 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Kaeli,
We're really glad to hear your dog is doing well and loves all of our flavours.
Thank you for the great review!
Team Mersey Raw
Love this food!!
Love this food, or my dogs do! Love the packaging, how quickly it's delivered and the fact I get free delivery as I buy so much too. I use 1kg of food a day, for a 6 month old Lab and a 7 year old standard smooth Dachshund and they are super happy with it :)
23 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Diane,
We're so glad to hear your dogs love our food.
Thank you for your great review!
Team Mersey Raw
Great food for my dogs they love dinner…
Great food for my dogs they love dinner time always a clean bowl.
I emailed the company about a question and they was very helpful got back to me very quickly. I’m very happy with the service with the food and reply’s I’ve had highly recommended
1 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Katie,
We're always happy to hear about clean bowls at dinner time!
Thank you for your great review!
Team Mersey Raw
Great quality food
Great quality food , premium quality meat , great texture… my dogs absolutely love it they are in the best condition they have ever been in !
22 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Brooke,
We're really happy to hear your dogs are thriving with our food.
Thank you for your great review!
Team Mersey Raw.
Excellent food and service
Excellent food and service.
I ordered the 10kg bundle, the chicken free bundle and a couple of her favourites.
The 10kg bundle had plenty of choice along with being economical The meat is excellent quality and the dog loves it.
Delivery is super fast.
17 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Emma,
We're so glad to hear you're happy with the food and service, and most importantly that the dog loves it!
Thank you for your great review.
Team Mersey Raw
Bought the 10kg mixed bundle and…
Bought the 10kg mixed bundle and a I’m a bit disappointed. There are certain ones my dog won’t touch. The lamb was a very smooth, dry consistency and the beef and tripe is very dry. The only one he has really liked so far was the pork as it was much more meaty and not so dry.
11 avril 2025
Avis spontané
Réponse de Mersey Raw
Thanks for taking the time to leave a review and for trying out our 10kg mixed bundle. I’m sorry to hear some of the minces haven’t been a hit with your dog, every dog does have their own preferences, and it sounds like the pork was the winner this time!
Our random bundles are designed to offer a cost-effective way to try a range of proteins, which is why they aren’t customisable. We totally understand that this might not be the best option if your dog has specific likes or dislikes, but the good news is that you’re always welcome to order the individual minces your dog enjoys.
If there’s ever anything we can do to help with future orders, feel free to reach out, we’re always happy to help.
Great company
This is the second time I've used Mersey Raw. I do use another supplier but can't always make it to their store, I can make it here while going to other places en route.
Food is perfect size for my dog and one pack covers two days. No more messy scales!!
I'll still use my other supplier but will also use Mersey Raw too.
11 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Paul,
Thank you for taking the time to leave us a review.
We're really glad to hear that our pack size and location are helpful for you.
Thank you for the great review!
Team Mersey Raw
Simple and easy to use
Simple and easy to use. The dogs love their food.
Having recently put them on to a raw diet and a friend recommending it’s been great
So us it so easy as we have German shepards so they live a nice mixture of food and the 500g tubs mean we don’t have to mess around weighing food out.
10 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Gemma,
We're really glad to hear your German Shepherds are doing well on their raw diet, and that you're finding our tubs convenient.
Thank you for your great review!
Team Mersey Raw
Fantastic!
Arrived on time, still frozen, and my Alaskan Malamutes absolutely love Mersey Raw's mince.
A fantastic service, and one that I will continue to use!
22 mars 2025
Réponse de Mersey Raw
Hi Kath,
We're really glad to hear your Alaskan Malamutes love Mersey Raw.
Thank you for your great review!
Team Mersey Raw
Réponse de Mersey Raw
Hi Zoe,
We're really glad to hear your deliveries are arriving as expected.
Thank you for your great review!
Team Mersey Raw
A* Supplier
Again, I am buying from Mersey. Highly recommended A* supplier.
My 3 dogs...very fussy eaters...just love eating the products I buy from them. They actually lick the bowls so well, one would think I have washed the bowls. Well done team Mersey.
10 avril 2025
Avis spontané
Réponse de Mersey Raw
Hi Helene,
We're really happy to hear that your 3 fussy pups are helping you keep their bowls squeaky clean.
Thank you for your great review!
Team Mersey Raw
Réponse de Mersey Raw
Hi Chirs,
Thank you for your great review!
Team Mersey Raw
Dogs absolutely love it
Great choice and my dogs love it and the container is brilliant no mess
21 mars 2025
Réponse de Mersey Raw
Hi Mark,
We're really chuffed that your dogs love the food and that you're happy with our packaging.
Thank you for your great review!
Team Mersey Raw
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