METALSHOP Avis 

71
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All the items were great quality, but just one little issue with the cup and saucer, the saucer arrived shattered in the delivery process. But the customer service was amazing and I quickly got refund... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered two cannibal corpse shirts (long sleeve) I ordered small and medium just to be sure at least one fit and both them fit really good. Got delivered to me in only a few days. Yep definitely a sav... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very unhappy with my purchase. Boots are totally different colour to picture advertised. Boots are very dark red but look poppy red in picture. As it is too expensive to return post , I will keep... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de musique
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

From the day we ​could walk, we​'been going to metal gigs, concerts and festivals. For more than 20 years ​we've been selling official band merchandise​ to hundreds of thousands of satisfied customers. We choose the best pieces every day not only for our racks but especially for your wardrobes. We were the first ones to discover some - nowadays well established - brands for Czechoslovakia (Czech Republic and Slovakia). We aspire not just to sell metal merchandise but to set borders of the metal trends as well. Welcome to METALSHOP.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(71)

38 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Late delivery...item still not received…

Late delivery...item still not received 4 past date paid for

11 août 2025
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Réponse de METALSHOP

Hello Jonathan, we're very sorry to see that your Oasis T-shirt hasn't a been delivered yet. Looking at the tracking information it arrived to Ireland yesterday, the 18th of August and you'll receive an update from the delivery company for the delivery date soon.

If you don't have the tracking link for your order, can I suggest that you send an email to our helpful customer service team and they'll be more than happy to help you with this. Their email is info@metal-shop.ie

I do hope this has helped a little and again I can only apologise that your tee hasn't arrived yet. Caroline🤘

Update: Hi Jonathan and just a quick update as I've seen that your order was delivered this morning at 7:57am😊 (Wednesday 20th August.)

Noté 1 sur 5 étoiles

Paid extra to receive my t shirt before…

Paid extra to receive my t shirt before the Oasis concert. T shirt still hasn't arrived and the concert is over.

9 août 2025
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Réponse de METALSHOP

Hello Andy, we're truly very sorry to see that your Oasis T-shirt didn't arrive in time for the concert in Dublin and we really do apologise most sincerely for any disappointment caused.

While I don't want to share the tracking link here for obvious reasons, I can see that your T-shirt is on it's way to you.

As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party but as we're always striving to improve our customer experience, we do appreciate your feedback.

Can I suggest that you send an email to our customer service team if you don't have the tracking link for your order and they'll be more than happy to help you. Their email is info@metal-shop.ie

Caroline🤘

Noté 1 sur 5 étoiles

My order never arrived …

My order was due to arrive yesterday for a special event I am attending the weekend. I only bought the item specifically for the event and chose the selected delivery date from the options provided at check out and my item is still not here. Now for a refund I am also expected to pay the postage even though you failed to deliver it to me on the date I selected from the options.

8 août 2025
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Réponse de METALSHOP

Hello Fallon, and we're very sorry to see that your Oasis T-shirt didn't arrive in time for the concert and we really do apologise most sincerely for any disappointment caused.

While it's little consolation, we do send out the tracking information as soon as an item is dispatched, and although I don't want to share the tracking link here for obvious reasons, I can see that your T-shirt is on it's way to you.

As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party but we're always striving to improve our customer experience, so we do appreciate your comments.

Fallon, can I kindly ask that you reach out to our customer service team if you don't have the tracking link and they'll be more than happy to help you with that.

Caroline🤘

Noté 5 sur 5 étoiles
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Réponse de METALSHOP

Hello Paul and thank you for leaving us a 5-star review 🤩

We're delighted to see you've been happy with everything.

Thank you for being a part of the Metalshop family and we look forward to seeing you again....Keep it metal, Caroline🤘

Noté 1 sur 5 étoiles

Estimated delivery dates inaccurate

When ordering a product an estimated delivery date is given. Wanted item for a special occasion so ordered to ensure was in time. Noted it was required be date estimated. Item still not delivered 5 days after expected date. Company blames delivery company. However if fair estimation was given I wouldn't have ordered. Items are delivered from Czech Republic. Paid extra for delivery for no benefit.

27 juillet 2025
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Réponse de METALSHOP

Hello Nick and firstly we're very sorry to see your Johnny Cash wasn't delivered before the 2nd of August which is the date you needed it for.

For obvious reasons I don't wish to share the tracking link here as it includes your address although looking at the tracking myself (copied below) it appears your T-shirt arrived in Ireland on Friday the 1st of August which meant there wouldn't be any movement over the weekend.)

On the Way
Finglas, Ireland
08/01/2025, 11:37 P.M.

Current Event
Delivered
LUCAN, IE
08/05/2025, 1:34 P.M.

As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party. Likewise the tracking information is provide by the courier and was updated at every stage of the journey.

Again we can only apologise most sincerely for any disappointment but we do hope you're pleased with the great Johnny Cash T-shirt you ordered.

We really hope to see you again but please do bear in mind the delivery times...Keep it metal and enjoy the rest of the summer, Caroline🤘

Noté 5 sur 5 étoiles

I was delighted with the price

I was delighted with the price of the t.shirts and how easily I could order. my package arrived well and in only a few days. And I could track it all the way.

27 juillet 2025
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Réponse de METALSHOP

Hello Denise and thank you for leaving us this great 5-star review 🤩

We're delighted to hear you've been happy with the price of your T-shirts and with the tracking information.

We very much hope to see you again and thank you for being a part of the Metalshop family....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

Good quality

Very good service,arrived quicker than expected. Reasonable priced nice quality t shirt

18 juillet 2025
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Réponse de METALSHOP

Hello Jerry and thank you for leaving us a 5-star review 🤩

🦂We're delighted to hear your Scorpions T-shirt arrived quickly and that you're happy with the quality. We only sell officially licenced merch and this is reflected in the exceptional design and feel of the material.

We look forward to seeing you again but until then have a great rest of the summer and enjoy your new T-shirt. …Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Great site for official merch

Great site, more purchases on the way, would recommend 100%

1 juillet 2025
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Réponse de METALSHOP

Hello Dominik and thank you for leaving us this 5-star review 🤩

We love your choice of T-shirts, Sound Garden and AIC 👌 That was a pretty perfect order, definitely 5 stars from us😀⭐️

Have a great summer Dominik and enjoy wearing your new tees

We can't wait to see you again 🥰
Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Quick and fast communication with the…

Quick and fast communication with the team about delivery updates

2 juillet 2025
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Réponse de METALSHOP

Hello Kuba and thank you for leaving us a 5-star review 🤩

We're delighted to hear you've been happy with both the communication and delivery updates.

Have a great summer and enjoy wearing your new Altercore boots.

We'd love to see you again 🥰
Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Excellent product delivered on time.

Excellent product delivered on time.

7 juin 2025
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Réponse de METALSHOP

Hello Keith, thank you for leaving us a 5-star review 🤩We're delighted to hear you've been happy with everything. We hope you have a great summer and enjoy wearing your new Steady's boots. We'd love to see you again, but in the meantime....Keep it metal, Caroline.

Noté 2 sur 5 étoiles

I bought this item with the intention…

I bought this item with the intention of wearing it to a gig, but the delivery was four days late, so I was very disappointed with that,I will have to think twice about using your service again.

7 juin 2025
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Réponse de METALSHOP

Hello Anthony, we're very sorry to learn that your NIN t-shirt didn't arrive in time for the gig. I tracked your order and see it was dispatched on the 9th of June and delivered on the 17th of June. We do send out tracking information so you can follow every step of your parcel's journey as well as see the delivery date. As I'm sure you can appreciate, the actual shipping/delivery is done by a third party/local courier and not ourselves. However, In the future, if there's ever anything you need help with, our customer services team are on hand and are happy to reach out to the shipping company in the case of any delays. We do hope to see again, but until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

Very fast delivery great quality

Very fast delivery great quality

6 juin 2025
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Réponse de METALSHOP

Hi Tara and thank you for leaving us a 5 ⭐️review 🤩We're happy to see your Sleep Token T-shirt arrived quickly 💨 All the merch we sell is officially licenced band merch which reflects in the quality 👌 We'd love to see you again, and until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles
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Réponse de METALSHOP

Hi Aishling, thank you for leaving us a 5-star review 🤩We're delighted to hear you're happy with your new Iron Maiden T-shirts. All the merch we sell is officially licenced band merch which reflects in the quality 👌 We look forward to seeing you again, but in the meantime....Keep it metal, Caroline.

Noté 1 sur 5 étoiles

Not received

3 juin 2025
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Réponse de METALSHOP

Hello Diana, I've just tracked your order and it was delivered today. We do send out tracking information so you can follow every step of your parcel's journey as well as see the delivery date. Anyhow, the good news is that you have your Killstar items which are fabulous BTW🖤 In the future, if there's ever anything you need help with, our customer services team are on hand. We'd love to see again, but until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

Very happy customer

Very happy customer. Will be ordering again.

27 avril 2025
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Réponse de METALSHOP

Hello Batch and thank you for leaving us this great 5 ⭐️review 🤩 Enjoy your new Vader T-shirt and we very much look forward to seeing you again, but until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

That package could have fallen from a…

That package could have fallen from a plane and the contents wouldn't have been damaged. Never seen the likes. Put Santa's elves to shame there. Good delivery time too.

23 avril 2025
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Réponse de METALSHOP

Hi Andrew and thank you for this amazing 5 ⭐️review 😄📦🎅🎄We're happy to see your KISS figures arrived snug & safe. Possibly this was down to our very special sleigh and highly trained metalhead elves 😉🤘👌 We look forward to seeing you again, but until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

Product with good quality and arrived…

Product with good quality and arrived in the expected time.

21 mars 2025
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Réponse de METALSHOP

Hello Ana and thank you for leaving us a 5 ⭐️review 🤩We're happy to see your SOAD hoodie arrived as expected 💨 All the merch we sell is officially licenced band merch which reflects in the quality 👌 We look forward to seeing you again, but until then....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

Excellent Company to deal with

Excellent Company to deal with. I purchased boots and a T-shirt for my son. Firstly he loves both especially the boots which are excellent quality. There was a delay with our order, so I emailed Metal-Shop and they were back on to me very quickly, checked with the courier company and they kept me updated. I would diffently recommend this company and we will be back to shop. Many thanks

24 février 2025
Avis spontané
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Réponse de METALSHOP

Hello Susan and thank you for giving us this FAB 5 ⭐️review. We're so glad to hear that you and your son have been satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope to see you again soon, but in the meantime....Keep it metal, Caroline🤘

Noté 5 sur 5 étoiles

T-shirts came quick and in perfect…

T-shirts came quick and in perfect condition.

23 février 2025
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Réponse de METALSHOP

Hello there Eugene and thank you for leaving us a 5 ⭐️review 🤩We're happy to hear your Pantera T-shirts arrived quickly 💨 All the merch we sell is officially licenced band merch which reflects in the quality 👌 We look forward to seeing you again, but until then....Keep it metal, Caroline🤘

Noté 4 sur 5 étoiles

It’s grand. Does the job

Fast and good

5 février 2025
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Réponse de METALSHOP

Hello Daniel and thank you for leaving us this review🤩 We'd like to thank you for your regular custom since January and we're delighted you've been happy with everything. Enjoy the patches and we look forward to seeing you again, but in the meantime....Keep it metal 🤘 Caroline.

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