I have an ongoing ASB issue involving loud music and heavy bass from a neighbouring flat which Metra Living has failed to resolve. I raised a formal Stage 1 complaint about how the issue was... Voir plus
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Lisez les avis des autres
I'd like to say a huge thank you to Jourdan Darnley for all of his help over the past few months. He has been incredibly patient, helpful and understanding, particularly when helping me resolve s... Voir plus
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We had a very smooth and efficient rental process with Metra Living. As a friend of mine had previously lived there, I was already familiar with how things worked. Everything was handled honestly an... Voir plus
L'entreprise a répondu
I cannot praise Siobhan Brennan highly enough! She was my property manager for the entire 4 years I lived in my flat and she was absolutely incredible. Over the years, I had to change flatmates four... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Metra Living, we are dedicated to creating high-quality homes in prime locations, backed by exceptional service. Our goal is to provide residents with more than just a place to live - we offer a community, a lifestyle, and a home where they can feel comfortable, secure, and valued. By combining our core values of integrity, professionalism, innovation, and service excellence, we ensure that every resident enjoys an outstanding living experience.
Coordonnées de contact
Royaume-Uni
- metraliving.co.uk
4,2
Bien
329 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had a fantastic experience with Metra…
I had a fantastic experience with Metra living! The application process was incredibly quick and straightforward, with clear communication throughout. Tina was super helpful, They were efficient & professional.
26 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Tina so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
I had a great experience with…
I had a great experience with Metraliving. Agent Gemma White was really helpful and answered all of my questions. I could also reach her very easily after my apartment viewing for further assistance. The whole process was quite smooth and hassle free.
27 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Gemma so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
I meet an amazing peoples and very…
I meet an amazing peoples here and Tina were so helpful and very professional. They have a high standard on delivering best support for the customers, providing prompt service and support. The best agents I ever met and i will recommend for all who are looking to rent a new property. The communication skills was at the high standard.
27 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found our team so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Amazing Team!! Kudos !
Khalid Saif was my negotiator, he was really kind and well detailed.
Tina Tham took over and she did an amazing job. She makes sure I understand every information and reply my mails promptly.
Thanks to the metra living team
24 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Khalid and Tina so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Really helpful from start to finish-…
Really helpful from start to finish- extremely responsive as well. Hulya and Tina were really supportive throughout.
3 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found our team so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Tina Tham was great with me from the…
Tina Tham was great with me from the beginning to the end
20 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Tina so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Clare has been incredibly supportive…
Clare has been incredibly supportive and proactive throughout our moving process. From the very beginning, she communicated clearly, answered all our questions with patience, and kept us informed at every step. Her friendly and professional manner made what could have been a stressful experience feel smooth and well-managed. We truly appreciated her efficiency, kindness, and attention to detail.
Thank you, Clare!
20 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Clare so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Awesome experience
My experience with the Metra team was great. Especially with Mubin Abdul and Tina Tham. They are so professional, persistent and accountable persons.
Thank you
19 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found our team so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Bit of a mixed bag.
Bit of a mixed bag.
The leasing process was very easy Tina Tham (would give 5/5 if rating individuals) was very attentive, kind and helpful. Online platform very easy to use.
One limitation is for multiple tenants in one property, auto pay has to go all through one person would be far easier if each tenant could individually pay their portion of rent directly.
After moving in is where the negatives come in, have tried to get in contact with the Property Manager multiple times to ask questions but they are never available and never give a call back
18 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for your feedback. We're glad to hear you found Tina so helpful and appreciate your suggestion re payments which we will take it into consideration. We’re sorry for the trouble in reaching your Property Manager - we’re looking into this for you directly. If there is anything else you require, please don’t hesitate to contact us at customerservice@metraliving.co.uk.
good so far
I've been renting with Metra Living for around 2 weeks now. So far everything is good, the viewing with Sabrena and the lease signing with Tina have been pretty much frictionless. The flat is nice, no problems so far.
17 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found our team so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Very happy with both Tina and Kerri's…
Very happy with both Tina and Kerri's help throughout the entire move in process! They ensured it was a seamless experience and are always very responsive.
16 mai 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Tina and Kerri so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Great team! Wonderful experience
Tina and Saif were wonderful helping us through the renting process!
16 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found our team so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Warm Welcome and Excellent Guidance from Clare
Clare Green was incredibly helpful and welcoming. She gave a clear, thorough explanation of how everything in the house works and made the key handover smooth and easy. Her friendly and professional approach made us feel right at home from the start. Highly appreciated!
31 mai 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Clare so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
An abysmal managing company
An abysmal managing company. Systematically incapable of dealing with any issue ever raised. Broken doors for more than a year. Crossed meter that they washed their hands of any knowledge of and did nothing to assist in the resolution of.
Avoid at all costs.
15 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for your feedback, we’re sorry to hear about your experience. We’d like the opportunity to look into this further and address the issues you’ve raised. Please contact us at customerservice@metraliving.co.uk with your name and address so we can investigate and follow up with you directly.
Mubin was amazing and responsive
Mubin was amazing and responsive. He addressed all my questions during the viewing and was quick in reverting back with the offer. Very pleased!
11 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Mubin so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Tina Tham
Tina Tham, who guided me step by step from start to finish, was great, full professionalism! helped me a lot
10 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Tina so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Excellent service
Speedy responses, amazing attitudes and willingness to help with anything I could need
6 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
- Direct and on time feedback
- Direct and on time feedback
- Professional attitude
5 mai 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Barking Riverside flat
Our rental application for a flat in Barking Riverside has been smooth and stress-free thanks to Gemma and Sana. They’ve been super helpful, responsive, and clear throughout the process.
Really happy with the support so far – thank you both!
6 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. We’re pleased to hear that you found Gemma and Sana so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
Nice service
5 juin 2025
Avis spontané
Réponse de Metraliving
Thank you for taking the time to leave a review. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.
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