Really disappointing experience with Metro Baby. A friend gave me a gift voucher to use at the store, so I ordered a baby bath for around $100 and paid approximately half with the gift... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been emailing and messaging Metro Baby for two weeks now - first to try to get information on whereabouts of my Jan 5 order, and then to obtain a refund when I received no response. Metr... Voir plus
Delivery was faster than promised. I would have preferred the item be put in a box even though it has its own, because it is a baby registry gift, and the Australia Post parcel sticker is stuck on it.... Voir plus
DON'T EVER BUY FROM THESE PEOPLE! HORRIBLE CUSTOMER SERVICE! NASTY PEOPLE! This car seat was never opened. I explained this numerous times. Still sealed in box. I organized the Uber myself. The sto... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Metro Baby is Australia's one-stop baby shop. We pride ourselves on exceptional customer service and a comprehensive range of products for your baby. We stock only a curated selection of specialty baby products, from prams and cots to baby bottles, milk formula dispensers and play mats. Our buying team consists of Mums that have been through the often overwhelming process of selecting the most ideal products for your baby's needs. At Metro Baby, we hope to pass on our knowledge and experience to our customers so you get your choices right the first time. Many of our products are stocked exclusively by Metro Baby and will not be available at other baby goods retailers. The team at Metro Baby takes great great pride in our hand-picked selection of products to ensure a happy Mum and bub! Please feel free to ask us any questions at hello@metro-baby.com.au or call our customer service team on 03 7009 1166.
Coordonnées de contact
275 Swan Street, 3121, Richmond, Australie
- (03) 7009 1166
- info@metro-baby.com.au
- metro-baby.com.au
2,1
Bas
128 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great range of products and cheaper…
Great range of products and cheaper than most sites!
1 juin 2022
Avis spontané
Great range of beautiful quality…
Great range of beautiful quality products. Not just for baby but the household and decor is great. I can always find things here I can't get anywhere else.
1 juin 2022
Avis spontané
Metro Baby is out go to!
I’ve always had fantastic experiences with Metro Baby, their customer service is great! The products they stock and sell are of the highest quality, which keeps us coming back :) always recommending metro baby to new Mummas!
1 juin 2022
Avis spontané
After spending $500 you charged me $20…
After spending $500 you charged me $20 delivery, most companies have free shipping.
30 mai 2022
Réponse de Metro Baby
Hi Mayada, thanks for your feedback. We do charge for postage but only on bulky products, such as the items you have purchased. If most other companies offer free shipping for the same products, we more than welcome you to purchase from these companies. Please email us if you have any further questions at all at info@metro-baby.com.au. Kind regards, Metro Baby Team :)
Always have so many great products and…
Always have so many great products and customer service has always been excellent.
30 mai 2022
First time using the site was a little…
First time using the site was a little confusing but tried again purchased a second time. Much easier to make a purchase
28 mai 2022
It was difficult to check out and get…
It was difficult to check out and get delivery to an address other than my own
27 mai 2022
Réponse de Metro Baby
Hi Jeffrey, thank you for your feedback and we apologise for the inconvenience. We will look into this and try to make some improvements. Kind regards, Metro Baby Team :)
Excellent job😃
27 mai 2022
Love this web site!
27 mai 2022
Tiffany May
The web site is easy to use , the only thing I I couldn’t work out was how to request express shipping , my order is a gift a need it by Friday
Thanks
23 mai 2022
Very helpful
Very helpful , good advice and pra
ctical assistance from staff,
Barbara Hingston
23 mai 2022
Friendly customer service very helpful
22 mai 2022
Product offerings and price great
Product offerings and price great. The payment / shipping steps tend to confuse me. However I don't usually do online shopping and tend to
easily confused!
21 mai 2022
Amazing customer service and amazing…
Amazing customer service and amazing prices couldn’t rate any higher!
20 mai 2022
I love shopping at metro baby
I love shopping at metro baby, it is so hard for me to pick what I want for my new grandchild.
20 mai 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.