Metro Rod Avis 

Excellent service and all sorted and tidied up behind

Very helpful as always a reacuring is sure for ther down but we always get the horrendous smell always happy when we see the van

Responded quickly & resolved blocked drain

The operation guy knows his job. Worked diligently without hmmm and arming, know what he had to do to fix the job right in one go, which he did with no mess or fuss. The water system is now running as it should be. Thanks guys GOOD job.

I see these guys at least every 2-3 months, they are always polite, friendly and very professional. I would highly recommend them.
Keep up the good work

The Chap who visited, sorry didn't get his name, my fault, was polite, informative and efficient, he had the water draining quickly and left the bathroom clean and tidy, can only say thanks to him.

Metro Rod were called out under our emergency home cover insurance. Their service was fantastic from keeping us informed as to their arrival time to the very professional and friendly man (Rob) who quickly solved our problem. I would definitely recommend them.

Pretty poor experience from the engineer not interacting ahead of visit and rushing off without any contact at the house.
Instructed a 'full' service, but the pump still has faults and the office are suggesting certain things are now not covered.
Could have done what was completed quite easily myself.
Engineer when he did arrive was polite and professional.
Expensive service....not good value for money. Won't use again.

The way they handled the job no mess everything's been put back in its place as if they haven't been there. Thanks again

From the initial telephone query, to the fast response, then the clear and instructive explanation from Terry at our home, Metro Rod (Norwich Branch) have been a pleasure to deal with.
Terry quickly explained his CCTV findings, and the immediate remedy work to be carried out. I suspect our sewer/drain issue may need further work, but I like the work practice of "little steps" to avoid unnecessary larger (more expensive steps). I will definitely use Metro Rod again, and am already recommended to friends and family. Oh, and much appreciated after care follow up phone call !

Great service by the team. Efficient and left everything as they found it apart from the pipe that they fixed!

The guys who attended my property obviously knew what they were doing, worked hard until they sorted the issue and left my property in the same state as they found it, can't fault them.

Excellent service
Speedy response time, and problem was detected and dealt with efficiently and professionally

Booked Metrorod after United utilities survey showed roots in our drain. The operatives were friendly and professional. They showed me the camera vie after completing the work and also jetted a gulley on our drive. The price was exactly as quoted when I booked over the phone and I will definitely use them again if we ever have any drainage problems.

Can’t praise Metro Rod enough. From Gethin in the office,to the guys who come out to do the job,they are all brilliant. Excellent communication and a thorough knowledge of what they are dealing with.

Had a technician today and they were fantastic, efficient and polite! ( I think his name was Luke)! Also came within the morning of the issue being reported! Thank you!

Worked hard to get the job done and were able to quickly solve some unforeseen challenges. Very pleasant to deal with.

Great communication and excellent work completed by the Ystalyfera team, including the additional work identified as a result of initial work. The team onsite worked hard to complete the tasks ahead and that gave us the confidence that the work completed has resolved the root and drain separation issues. Highly recommended ...

They came out and the man who sorted out the problem was very polite and helpful and it was all sorted without any fuss in about twenty minutes . I couldn’t fault them to be honest .

Best service ever! Young contractor very calm , pleasant and informative. Professional resolve to the problem and done so thoroughly. Came as an urgent call out and we were so relieved the issue was sorted 100%. The young man in question was very dedicated to the work at hand.I am a war Veteran from the SWA/ANGOLA War and he deserves a medal. I urge his employer to send him on a holiday all inclusive paid by the company because when you attend to 13-15 call outs a day you are a HERO.(This is my recommendation to a guy who has both character and personality!)My wife and I are much grateful for his service.
Roger Thanks Cheers
Basil - Haslemere , Surrey.