Metro Screenworks Avis 5 347

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I called to ask questions about some of their allergy/pollen screening and they said I could order a sample, which I did. I ordered and paid for only one sample but they promptly sent me samples of t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been putting off this review, hoping I could get my project finish and include pictures. But unfortunately, life has gotten in the way, but I will tell you this. I am so pleased with the screenin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I could not believe how quickly my order was delivered. My wife was ecstatic that we had the material to replace all the screens on our gazebo. The Super Screen was a perfect choice. It installed easi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Exceptional value on replacement frames & Screens. Quality was excellent. timeliness was also very reasonable. Picked up order in person but in retrospect shipping would have been more cost effecti... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Whether you need to replace your sliding screen door or you are looking for window screen replacements, Metro Screenworks has what you need. Shop today!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered and everything was perfect…

I ordered and everything was perfect they answered every Email I sent if I had questions I will order again

12 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Thomas,

We're glad to hear you're enjoying the new screens, and we look forward to doing future business with you! Please let us know if we can do anything else for you.

Thank you!

Noté 3 sur 5 étoiles

The pricing is competitive and the…

The pricing is competitive and the screens are great.

The shipping price is horrendous so that negatively affects the star rating.

12 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Franky,

Thank you for the feedback. We're glad to hear that you like your new screens! Our shipping rates come directly from the courier and can get quite expensive based on size, quantity, and end destination. Please let us know if we can do anything else for you in the future!

Thank you!

Noté 5 sur 5 étoiles

Great Product

Great Product! Strong and as advertised. Ordering process was easy and we received the item in a timely manner

5 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Kenneth,

We're glad to hear that you're satisfied with your recent order! Please let us know if we can do anything else for you.

Thank you for your business!

Noté 1 sur 5 étoiles

The tabs broke on one of the screens as…

The tabs broke on one of the screens as I was putting it into the window. Very cheap design. So I have no screen in that window now. Will not buy again. Add to that: I ordered the wrong color screen (that's my fault). I dont know why I ordered from here, honestly, and just discovered ace hardware can replace my screens for a lot cheaper anyway. lesson learned.

12 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Julie,

We are sorry to hear that one of the tabs fell off one of the screens, and we apologize for any inconvenience this has caused. Please reach out to us at support@metroscreenworks.com, we would appreciate the chance to make this right for you.

Thank you!

Noté 5 sur 5 étoiles

Worth every cent

Good product, easy ordering, fast delivery. Will do the rest of our porch soon.

12 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Carole,

We're glad to hear that your recent order with us came out well, and we look forward to your future business! Please let us know if there is anything else we can do for you.

Thank you!

Noté 5 sur 5 étoiles

Fast service

Fast service, and the order was complete.

12 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Jackson,

We're glad to hear that your order came out well! Please let us know if we can do anything else for you in the future.

Thank you!

Noté 5 sur 5 étoiles

The screen fit perfectly

The screen fit perfectly, was packed really well, and was better than expected. We were worried about measurements on this 1940 home so we measured 3 times and to our surprise we did it right.

21 mars 2026
Avis spontané
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Andy and Linda,

We're glad to hear that your new screen order from us came out well! Please let us know if there is anything else we can do for you in the future.

Thank you!

Noté 5 sur 5 étoiles

Arrived securely packed and fit perfectly.

Screens arrived very securely packed in perfect condition. I was afraid I didn't measure right, but the instructions were pretty clear and the screens fit absolutely perfectly. I purchased four of them to replace all the screens on one side of my house, and they are perfect. I can finally sleep with my window open on nice cool nights without worrying about bugs and lizards crawling in here in Florida. I will be purchasing more from this company soon to replace other old, tattered screens in my house.

4 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Willow,

We're glad to hear that your recent order from us came out well, and we look forward to your future business! Please let us know if there is anything we can do to help out.

Thank you!

Noté 5 sur 5 étoiles

Communication from Metro has been A1.

Communication from Metro has been A1.
I always received immediately and knowledgeable answers to my questions.
When my product arrived, I was extremely satisfied with the look.

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Susan,

We're happy to hear that you are satisfied with your recent order from us. Please let us know if we can do anything else for you in the future!

Thank you!

Noté 5 sur 5 étoiles

Screenworks has a good quality

Screenworks has a good quality, easy to use product. First time making my own screens so there’s a learning curve, but it’s been fairly easy. Good customer service too!

6 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hello,

We're glad to hear that you're finding success is making your own screens using our products, and that we were able to help out! Please let us know if we can do anything else for you in the future.

Thank you for your business!

Noté 5 sur 5 étoiles

Exactly what I ordered

Exactly what I ordered, good price and quick shipping.

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Dan,

We're glad to hear that you're happy with your recent order from us. Please let us know if we can do anything else for you!

Thanks!

Noté 4 sur 5 étoiles

Confusing installation instructions

The product appears to be good quality, but the installation directions puzzled the handyman. He had to work hard to figure out just which was the wide track, which was the narrow track and he finally gave up on the instructions and just tried to figure it all out himself. It took him about an hour, instead of 30 minutes.

24 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Jill,

We're glad to hear that you are satisfied with the product, and we are also sorry to hear about the confusing installation instructions. Please reach out to us if you have any further questions, or if we can do anything else for you in the future.

Thank you for your business!

Noté 5 sur 5 étoiles

Screen looks great and fit perfectly.

Screen looks great and fit perfectly.
Thank You

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Jeremy,

We're glad to hear that you're happy with your new screens! Please let us know if there is anything else we can do for you in the future.

Thank you!

Noté 5 sur 5 étoiles

Great product and service with delivery…

Great product and service with delivery within 3 days.

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi James,

We're glad to hear your recent order with us came out well. Please let us know if we can do anything else for you in the future!

Thank you for your business!

Noté 5 sur 5 étoiles

Great service

Great service, communication and product. I recommend highly

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Kelly,

We're glad to hear that you're satisfied with your recent order! Let us know if we can do anything else for you!

Thank you!

Noté 5 sur 5 étoiles

great screens

10 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi James,

We're glad to hear that you're enjoying your new screens! Please let us know if there is anything else we can do for you in the future!

Thank you for your business!

Noté 5 sur 5 étoiles

Products were delivered quickly and…

Products were delivered quickly and were of high quality

2 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Valerie,

We're glad to hear that you're satisfied with your recent order. Please let us know if there is anything else we can do for you in the future!

Thank you!

Noté 5 sur 5 étoiles

Great customer service!

I was able to find exactly what I needed through a chat with customer support. Quality product that also arrived quickly.

2 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Deanna,

We're glad to hear that our team was able to help you out and that you were able to get the product you need! Please let us know if there is anything else we can do for you in the future!

Thank you for your business!

Noté 3 sur 5 étoiles

It fit

It fit, which is the most important thing. However, one of the pull tabs at the bottom broke immediately with not a lot of force being applied.

6 mars 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Lou,

We're glad to hear that the screen fits, and sorry to hear about the pull tab. Luckily, they can be reinstalled in the screen if needed. Please reach out to us at support@metroscreenworks.com if you have any questions!

Thank you!

Noté 2 sur 5 étoiles

Most of the screens slightly too big

I ordered 10 screens and they look great and were packaged very well but almost all of my screens were slightly too big. When I called to see about sending them back I was told that was not possible. I was instead sent a video link on how to cut them myself. I understand the logistics are difficult but this is not a good showing for customer service. I wish this company policy were more clear when placing the order.

25 février 2026
Logo de Metro Screenworks

Réponse de Metro Screenworks

Hi Jeremy,

Thank you for the feedback, and we are sorry to hear that the screens were too big. It is in our policy that we do not accept returns on our custom-made products, however we would be happy to investigate further and help in whatever way we can. Please let us know if there is anything we can do to help.

Thank you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus