I have een a customer of MGM fr a number of years and I have always found the service to be friendly and oourteous. Last purchase was for a fence post and fence slats. As with all previous purchases a... Voir plus
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Done some home project recently and needed timber and got it from MGM much cheaper than any of the big DIY chains. Big shout to the my local Glenrothes branch, super friendly and helpful staff at cust... Voir plus
L'entreprise a répondu
Absolutely excellent service. Item delivered as promised and driver places all components in our garden, verified all were correct before leaving. Tracking service for driver’s delivery schedule is gr... Voir plus
L'entreprise a répondu
Delivery from MGM Dundee branch was straightforward. After receiving a call to confirm my order and my day for my delivery, I also received ongoing notifications on the day ending with a call from the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Coordonnées de contact
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, Royaume-Uni
- 01738 472036
- mgmtimber.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I specifically explained that I needed…
I specifically explained that I needed the delivery to be after 2pm. I was awoken with a call from them at 7.41am advising they were outside with the delivery. I had no one at home to bring the delivery upstairs. I explained this to the delivery person who said there was nothing they could do and they left the delivery in the close landing. I had many hours of worry, wondering if my order would be stolen before my husband got home from work and was able to bring it into my flat. Terrible service. I would not recommend using this company, as they do not listen to your requests for delivery times!
6 juillet 2026
Réponse de MGMTimber
Hi Laura.
Thank you so much for taking the time to leave us a review,
although our branches do try to accommodate any delivery requests they are unable to guarantee delivery time slots, we are so sorry to hear that this was unsuitable for you on this occasion.
Team MGM Timber
Réponse de MGMTimber
Hi,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Team MGM Timber
Réponse de MGMTimber
Hi Robert,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber
Highly recommend
Staff, price and quality of goods is of the highest standard. Definitely recommend MGM to friends and family
11 juillet 2026
Réponse de MGMTimber
Hi Peter,
Thank you for your kind words about our products and service. We're glad to hear that you enjoyed your experience with us and we hope to see you again for your future projects!
Team MGM Timber
Excellent service from MGM Timber
Excellent service from MGM Timber, delivery driver was especially helpful and professional.
10 juillet 2026
Réponse de MGMTimber
Hi Bryan,
Excellent service is exactly what we're striving for so this is great to hear. Thank you very much for taking the time to leave us your review.
Team MGM Timber
Réponse de MGMTimber
Hi Neil,
Thank you for your kind words about our service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Team MGM Timber
Inverness branch - excellent service
Inverness branch - website easy to use and I have never ordered timber before. Easy to calculate how much was needed. Speedy delivery- within 2 days. Great communications from the branch. Delivery driver very helpful.
7 août 2026
Avis spontané
Réponse de MGMTimber
Hi Marie,
Thank you for your positive feedback.
We're glad to hear that you found our service fast and efficient, and that our driver was helpful. We strive to deliver on time and provide excellent customer service.
Team MGM Timber
Réponse de MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Haven't let me down yet.
9 juillet 2026
Réponse de MGMTimber
Hi James,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Great service
The person who dealt with my order by email and phone was very friendly and helpful. Also Big Mac who delivered my order was extremely friendly and helpful too.
9 juillet 2026
Réponse de MGMTimber
Hi John,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Réponse de MGMTimber
Hi,
Thank you so much for your lovely review,
We hope to see you again soon for your next project.
Team MGM Timber
lovely company to deal with everyone…
lovely company to deal with everyone very friendly and helpful.
8 juillet 2026
Réponse de MGMTimber
Hi Andrea,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Order completed quickly
Order completed quickly, efficiently and the delivery driver was friendly and helpful
5 juillet 2026
Réponse de MGMTimber
Hi Brian,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
I had an emergency with my horses fiel…
I had an emergency with my horses fiel and they went out of their way to deliver everything I needed to fix fences the same day couldn't ask for more kept me up to date delivered to the field and got there earlier in the day than expected. Fantastic service and very nice people.
5 juillet 2026
Réponse de MGMTimber
Hi Adeline,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Réponse de MGMTimber
Hi Caroline,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Simple job to order and pay for…
Simple job to order and pay for products, delivery driver was really nice and talkative. Would defo use again
7 juillet 2026
Réponse de MGMTimber
Hi,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
Decent price, fast delivery
27 juin 2026
Réponse de MGMTimber
Hi Andrew,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Inverness!
Team MGM Timber
SLATS Fantastic the wood was brilliant…
SLATS Fantastic the wood was brilliant to paint , and easy to hammer the nails into the wood no splits . And the delivery guy was very helpful . Thank you
7 juillet 2026
Réponse de MGMTimber
Hi Ann,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Réponse de MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Venetian fence slats
Great price,delivered on time, a couple of the slats were slightly warped but apart from that perfect.
5 juillet 2026
Réponse de MGMTimber
Hi Robert,
Thank you for your kind words about our prices and delivery service. We're so sorry to hear that some of your slats arrived warped, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be be happy to help.
Team MGM Timber
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