Purchased a watch for my wife and was delighted with the service I received. I sent an initial enquiry online and received a helpful and prompt response. The online order process was very straightfor... Voir plus
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Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Voir plus
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First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Voir plus
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Fantastic service, asked about the watch before I bought is as it was listed as ex-display. Received an email within hours stating that there were no marks or signs of wear so I completed the purcha... Voir plus
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À propos de l'entreprise
À propos de Michael Jones Jeweller
Écrit par l'entreprise
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Coordonnées de contact
1 Gold Street, NN1 1SA, Northampton, Royaume-Uni
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Excellent
322 avis
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Réponse de Michael Jones Jeweller
Thank you very much for your kind words! Creating a welcoming and supportive experience for every customer is incredibly important to us, so your feedback truly means a lot.
We really appreciate you taking the time to share this and hope to assist you again in the future.
Réponse de Michael Jones Jeweller
Thank you for your lovely feedback! We’re so pleased to hear that everything arrived safely, quickly, and exactly as described. Providing a smooth and reliable service is always our goal, so it’s great to know we delivered on that for you. We really appreciate your support and hope to serve you again soon!
What fantastic jewelers
What fantastic jewelers. The customer service is excellent. I had dealings with Sam, Anna, and Stacie, all of whom were lovely. The packaging was of very high quality and presented exceptionally. I highly recommend this smaller high street and online company. Premium hits the mark.
27 février 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for such a wonderful review! We’re absolutely delighted to hear how happy you were with both the service and presentation. Sam, Anna, and Stacie will be thrilled to know they made such a positive impression, we’re very lucky to have such a dedicated team.
As an independent jeweller, recommendations like yours truly mean the world to us and help our business continue to grow. Thank you again for your support and we hope to welcome you back again soon.
Tudor Black Bay - great watch at great price
Great smooth transaction for a birthday treat to self. A first for me as always nervous about buying something of value on line without first seeing it but Gareth did everything he could to make it as stress free as it could be. Great Tudor Black Bay watch at a great price and will definitely buy from these guys again.
24 février 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for taking the time to share this fantastic review. We’re absolutely delighted that your Tudor Black Bay made the perfect birthday treat, and what a great choice to celebrate with. It’s completely natural to feel nervous when making a significant purchase online, so we’re really pleased to hear that Gareth was able to make the whole experience smooth and stress-free for you. Enjoy your Black Bay, it’s a special watch and we hope it brings you years of enjoyment.
We look forward to helping you again in the future!
Well priced items
Well priced items. Very communicative.
Packaged beautifully.
10 février 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for your kind words! We put a lot of care into every order, so it truly means a lot to know it made a positive impression. We look forward to serving you again soon.
Shining Review🌟
Michael Jones Jewellers not only have a wonderful range of jewels and gifts but their staff are very knowledgable and friendly.
22 février 2026
Réponse de Michael Jones Jeweller
Thank you for your shining review! We're so pleased you enjoyed exploring our collection and found the team knowledgeable and welcoming. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Brilliant service
Brilliant service. Stacie was amazing. Watch delivered on time. Would recommend to anyone.
10 février 2026
Réponse de Michael Jones Jeweller
Thank you so much for taking the time to leave us such a kind review! We are absolutely thrilled to hear that you had a brilliant experience with us. I’ll be sure to pass your praise along to Stacie, she’ll be delighted to know she made your experience so positive. We really appreciate the recommendation, and look forward to welcoming you again soon.
Professional & good service/ price
Professional, confident and knowledgeable staff & service.
Good price and swift repair..
29 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with us. Providing high-quality service at a fair price is exactly what we strive for. We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
Excellent service. Highly recommend
Excellent service. Item gift wrapped on arrival. Was not expecting that. Lovely cards from them also. Would defendantly use them again.
10 février 2026
Réponse de Michael Jones Jeweller
Thank you very much for your feedback! We're so pleased to hear that you enjoyed the gift wrapping and that you're happy with the service you received. We look forward to assisting you again in the future.
Professional and Courteous with a great…
Professional and Courteous with a great range of quality watches.
Great communication, would thoroughly recommend.
4 février 2026
Réponse de Michael Jones Jeweller
Thank you for your kind review! We’re delighted you enjoyed the selection and found the communication clear and helpful. Your recommendation is very much appreciated, and we look forward to welcoming you back again soon.
Staff were very friendly and helpful…
Staff were very friendly and helpful and it was just a very easy and nice experience.
7 février 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your lovely feedback. We’re so pleased to hear your visit felt easy and enjoyable, and that the team made you feel well looked after. We look forward to welcoming you back again soon.
Always welcoming
Always welcoming, polite and happy to see you when you visit the store, everyone is very knowledgeable and take time to explain if required..
6 février 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your lovely feedback. We’re really pleased to hear that each visit feels relaxed and informative, and that the team takes the time to ensure you feel comfortable and well supported. We truly appreciate your continued support and look forward to welcoming you back again soon.
Réponse de Michael Jones Jeweller
Thank you for your feedback — we’re delighted you were happy with the service and look forward to welcoming you back again soon.
Brilliant service from Michael Jones…
Brilliant service from Michael Jones Jeweller. They repaired a bracelet clasp for me with care and precision. The team are always professional, friendly and clearly highly skilled gold and silversmiths. The showroom on Gold Street is lovely, and the repair pricing was very fair for the quality of work. It’s great to find a jeweller who combine craftsmanship, honesty and great customer service. Highly recommended.
31 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for such a thoughtful review. We’re delighted you were pleased with the repair and felt confident in the care and skill of the team. It’s especially lovely to hear that the craftsmanship and customer service stood out to you.
Your recommendation truly means a great deal to us, and we look forward to welcoming you back again whenever you need us.
A very friendly team that were patient…
A very friendly team that were patient and provided accurate and relevant information.
31 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your kind feedback. We’re so pleased to hear the team took the time to support you with clear and helpful guidance. We really appreciate your comments and look forward to welcoming you back again soon.
The young lady I dealt with was so…
The young lady I dealt with was so informative and patient with me didn’t really know what I wanted but was guided to make an informed decision.
31 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your lovely feedback. We’re so pleased to hear our team took the time to guide you with care and helped you feel confident in your choice. It’s always our aim to make the experience relaxed and informative, and we look forward to welcoming you back again soon.
Excellent service delivered with kindness
Not only Charlie, but all the staff I encountered during my two visits to your Banbury branch, were absolutely wonderful. The level of service was excellent and I'm so very pleased with the results of replating my engagement ring. More importantly, however, is how much care and attention your staff demonstrated. I had previously had a terrible experience (with another jeweller) when my rings were sent off for replating. I explained to Charlie how an entirely different ring - different setting, different stone even - had been sent back as the jeweller had broken mine during the process, and how that had made me extremely reluctant to trust my rings to anyone else over the last decade. Charlie patiently explained the whole collection, replating work and delivery process Michael Jones uses, including that nothing is sent via the post or a courier, instead it is personally delivered to your jeweller at the Northampton branch by a member of staff and then personally brought back to Banbury by another member of staff. Such a relief - and so lovely for my very real concerns to be taken seriously and approached with kindness. I will certainly bring my rings back to MJJ in future!
31 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for sharing such a heartfelt review. We’re truly grateful you trusted us with something so precious, especially after a past experience that understandably left you feeling anxious. It means a great deal to hear that Charlie and the Banbury team took the time to explain the process clearly and, most importantly, treated your concerns with the care and kindness they deserved.
We’re delighted you’re pleased with the service and that the experience helped restore your confidence. Your trust is incredibly important to us, and we look forward to welcoming you back whenever you need us in the future.
Jewel of Banbury high street!
We were fondly greeted by Simon, the Sales advisor, who made us feel very welcomed.
We were given a brief overview of the history the company, which was very informative.
Simon certainly was highly knowledgeable regarding our personal Jewellery.
He was attendative to all our probing questions.
It certainly was a pleasure to have spent valuable time in Simon's company.
We would strongly recommend Micheal Jones Jewellers
for that personal touch.
Many thanks,
David, Karen
30 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your kind and thoughtful review. We’re delighted to hear Simon made you feel so welcome and that his knowledge and approach added to your experience. It’s wonderful to know the personal touch made such a positive impression.
We truly appreciate the recommendation and look forward to welcoming you back again soon.
Fantastic Team
The team are knowledgable, there is no hard sell and I think your success is based on building relationships with clients. I come back time and time again and recommend you to all my friends. It is a great formula to get repeat business. Whether it is purchasing a grail watch, a jewellery repair, or simply advice, I feel I can just pick up the phone to get the help I need. Owen is fantastic. He is knowledgeable, understands the brands and you feel like you are talking to someone who knows what they are talking about. So many other jewellers I find I know more than the young salesmen trying to get a sale, as I do my own research as watches are my passion. Owen knows what he is talking about and I appreciate being able to discuss a product in detail. You have a good team and I value the relationship I have with them.
You are all nice people too, you remember what my interests are, my dogs, job etc. Your staff take an interest in clients and again it makes you feel valued and part of a family.
30 décembre 2025
Avis spontané
Réponse de Michael Jones Jeweller
Thank you so much for sharing such thoughtful feedback. It means a great deal to hear how much you value the relationships we build and the trust you place in our team. We’re delighted that you feel supported whether you’re seeking advice, a repair, or something truly special, and that Owen’s knowledge and passion have made such a positive impression.
Your loyalty, recommendations, and kind words about the team really do mean everything to us. We’re grateful to be part of your journey and look forward to continuing that relationship for many years to come.
Friendly staff and great service
Friendly staff and great service. Repairs undertaken quickly at sensible price
23 janvier 2026
Avis spontané
Réponse de Michael Jones Jeweller
Thank you for your kind feedback. We’re delighted you were happy with the service and that the repair was handled efficiently and fairly. We really appreciate your support and look forward to welcoming you back again soon.
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