Miele Ireland Avis 

Because I'd put the bag in my Miele vacuum wrong it got particles of dust into the motor and the motor started smelling funny and the suction wasn't great. I rang customer service, they sent me a box the next day and it was couriered back to them free of charge, they fixed it up and sent it back to me a few days later. Amazing service!

Miele products are generally excellent quality if not necessarily value for money. However, the high upfront price comes with an expectation that service is there to match it. In NI however, booking a repair leads to a three-week wait, booking via the UK office, unable to do anything with the appt. Online because the website doesn’t accept UK format postcodes. To speak directly to Miele Ireland you make an international call. None of this, especially the three week wait for an engineer, says “high end” service. And no non-Miele engineers will touch a Miele repair so it’s a closed system. Conclusion: if you’re in NI don’t buy Miele appliances.

We installed a new kitchen recently and with the excellent advice and help we received from Karl, Caren and Ian we purchased Miele ovens and hob. Not only were they incredibly patient, Caren also gave us recipe ideas and some demos. We have rung and been back in a few times since with little queries and we have never been made feel anything but welcome always. The staff are great and more than happy to spend time with us explaining the products. Caren and Karl are both full of knowledge and real foodies!! A pleasure to deal with them!

My Wife and I called into Meile in the Liffey Valley Shopping Centre. To enquire about purchasing a tumble dryer, we were met by Ian (SMEC) who was friendly professional and was a great in helping us make a decision about the tumble dryer that would suit us, we were offered coffee and the chat was friendly. We got sorted and we would like you thank Ian for that.

Purchased a Miele Washer/Dryer combined unit and found Karl in the Liffey Valley Shop very professional and helpful. Product delivered and installed promptly and worth the installation fee involved.

Excellent service. Karen & the team in Liffey Valley unit were as always top of their game. Explaining product features, what might works best for our household & tips on best way usage.

The Miele experience shop in Liffey Valley shopping centre has one of the best sales assistants in Dublin by far. Ian has the patience of a saint and the knowledge of an oracle.
Courteous and friendly but professional and very knowledgable, Ian handled my 2.5 hours of questioning and hands on experience of washing machines and dryers with tact, patience and superb customer care skill. Based on the information he provided me with, l was able to make an informed and calculated decision. Thanks a lot Ian.

The support we got from the lady at the liffey valley store was really helpful.
The downside we tried to claim our free cook books online serveral times but never recived them ,we feel the online support is not very responsive.

Great product lifespan excellent does exactly what it is designed to do

Had a great serviceman come to fix my washing machine he was very polite, chatty and knowledgeable. He completed the task without hesitation in a very good humoured way

Recently we had an operating problem with our Miele Hob. The service person arrived on the date and time. The examination and analysis was thorough. The follow up service by Miele Customer support was excellent both Julienne and Caren were very responsive, attentive and extremely helpful with all my phone calls. A very satisfactory outcome was achieved and I would highly recommend Miele. Moyra

pay top dollar for items, expecting good service. cant purchase spares on website wont take any of 4 cards.
emailed site - no response
bought elsewhere (thankfully)
wont buy miele again on this experience

Recently bought a Miele washing machine & from ordering to delivery the whole process was seamless & so quick. Thanks to Ian in Miele Liffey Valley who demonstrated the product & answered any questions I had. He was very knowledgeable & extremely courteous . My appliance was delivered & installed 2 days later by Mick who again was so friendly, knowledgeable & gave me a demo of the machine & checked all was in order before he left. My machine came with 6 months supply of twindos detergent which I had to apply for online, that was delivered two days later which was amazing. Delighted with my purchase & the excellent service I received. Thank You.

Very worthwhile visit to Miele Appliance Centre in Liffey Valley today. Ian Crowley took great care to listen to our needs and gave us much helpful guidance in a courteous and friendly manner; lots of user-friendly tips. Hopefully, our future Miele purchases will give us as much satisfaction as our washing machine has to date.

Really nice afternoon at the Miele experience cooking demonstration. Lots of useful tips, lovely food and great friendly staff. Thankyou

Very friendly and helpful staff.

Very disappointed that because I live in Northern Ireland I can’t get the dustbags that come free of charge with the vacuum I purchased. C3 Complete cat and dog.

Bought an expensive Miele Oven in late 2018 for about €1000. Oven itself was good. Pyroletic. Good self cleaning etc. However, last week it failed. A technician came out and said it's the main board and it will cost anywhere between €300 and €400 for just the part alone. Too expensive to replace. So I basically got 6 years out of this high end oven. My last oven was a Zanussi. Lasted 13 years and was half the price. I will never buy Miele again.

New Mielé dishwasher- inlet valve failed after year 1- fixed under warranty. Heat/water pump failed after 5 years( out of warranty!)-€500 plus fitting. Retired washer. Previous Mielé dishwasher 28 years/ reason we bought another. Not now. Never buy a Mielé any TV hing now!- cheap de and discard after it breaks!!!

I bought a Miele Blizzard CX1 about 5 years ago and it is the best vacuum I have ever owned. I had three cats, two dogs and one tween and it has powered through an enormous amount of pet hair. Its as powerful now as when I got it. I love that it is bagless. Its easy to clean. Highly recommend it.