Miele Ireland Avis 

Really enjoyed the Master Class experience in Miele, Liffey Valley on 24th July. The Chef from Ballymaloe was great fun and gave some amazing tips while serving up a divine 3 course tasting menu. Sinead Moriarty from Newstalk was, as always, great fun. All round lovely afternoon in Miele. Thanks

Caren in Miele was a huge help to us buying appliances for our kitchen. She was very knowledgeable about everything and gave us super advice. When one of our appliances got damaged by accident Caren sorted it all out and made sure everything was organised which was a big relief for us. Thanks for everything Caren

New dish washer and dishes come out wet. Am very disappointed, as told I may need to pay a call out charge to fix the issue.

Dealt with Caren in the Liffey Valley location in Dublin and she was terrific. My interaction was on the phone but it was excellent. I ordered a new Miele hob on Tuesday after close of business, and it was delivered to my house on Thursday morning by a terrific Miele specific delivery gent. All round a great customer experience...

I purchased the very expensive HX2 Cat and Dog vacuum cleaner. It broke after a year and Miele are refusing to replace the part that is not working - a replacement is almost €200!!!! I only use the vacuum on 54 square meters. The part that is not working is the bit that turns the brush. I have looked online and see that this is a common issue. Miele your quality is not what what is advertised!! This is supposed to last 20 years!!!

I recently purchased several Miele kitchen appliances, ovens, fridge, freezer and dishwasher from their flag ship store at Liffey Valley having already a had positive experience with the Miele TwinDos washing machine and tumble driver for the last six years without fault. I found the insightfulness around the products and friendliness of the staff very reassuring and any queries or concerns I had prior to but more importantly after purchasing the appliances was dealt with promptly and efficiently and in a very professional manner. Well done staff at Miele Ireland and thankyou KP for your insight and guidance.

I bought a Miele washing machine in NORTHERN IRELAND and can’t get the Twin Dos system Utraphase delivered by ordering online from either GB or Ireland website. You have to phone or email them and the last order took 4 weeks to arrive. I paid for 4 and go 3. Terrible service.

The Miele Liffey valley staffs are very friendly and helpful.we recently bought a dishwasher and we were not sure about few things but they explained us so well
Great service

Designed for twenty years? More likely gives up after 5 with parts/repairs so expensive you have to replace… not with a Miele though

Would this be the design for 20 years of use? The washing machine WEI865WCS (1,600 EUR) is one and a half years old and completely unusable. The service engineer did not come at the time specified by Miele.

I BOUGHT A MEILE DISHWASHE ABOUT 6 YEARS AGO. NOT USED THAT MUCH, ONLY 2 PEOPLE IN THE HOUSE. THE TRAYS ARE NOW ROTTEN WITH RUST AND MAKES THE DISHWASHER UNUSABLE
I CONTAC TED MIELE AND SUGGESTED THEY SHOUL D REPLACE THEM FREE OF CHANRGE BUT WANT 700 EUROS TO REPLACE THEM. I WOULD KEEP AWY FOR THEIR DISHWATHER IF THEY DONT BACK IT UP

Excellent customer service from Miele. Unfortunately our Boost CX1 hoover lost suction. I called Miele on Monday afternoon and sent my hoover off for repair Wednesday afternoon and it was back Friday morning working perfectly again. Very speedy repair service 10/10.

Had to buy a dishwasher this week and needed to get the business done efficiently and quickly. The experience with Miele Liffey Valley (Ian), was fantastic. He arranged everything within moments of a phone call and the install happened seamlessly and also quickly. I was most grateful and happy with my experience and the service received.

Shocking customer service. I have a faulty dishwasher that Miele is refusing to fix and customer service is insisting that it is supposed to be like that, even though their own technician agrees that it is indeed faulty. So does all employees in their show room in Liffey Valley, so does Miele customer service in few other European countries. Newer again will I shop in Miele.

Have the Miele boost CX1 parquet about two months now & I have muscle strain in shoulders from trying to manoeuvre it. The stay on track wheels were obviously engineered by someone who never vacuums. It’s completely frustrating to use. I vacuum a large area every day & this is the worst vacuum we have ever had. The suction is also so bad, sometimes I literally have to pick the dirt up with my hand for a finish. Do not waste your money on this product!

Bought this in Powercity, utterly useless, shuts down every 5 mins and has to be allowed time to cool down before it can proceed.
Bought this useless thing based on owning a bullet proof Miele dishwasher.
Never again will I buy Miele.

My experience when trying to choose a hob & extractor fan was excellent from the sales person Caren her product knowledge, advice and guidance certainly help me in making the correct product choice for my lifestyle and kitchen. Highly recommend Caren

We bought a dishwasher a year and half ago was told this was the best one to be got , and it breaks after a year and half . It’s taken me three weeks to finally get a replacement. Yesterday was the first time a manager called me from Miele I asked for a manager call last week . The customer service was Diabolical is the only way to describe it . The three people I spoke with could not care less I had to fight for 6 days . As I was quoted company policy that is Denying customers there rights . As of the new customer law of 2022 . Miele customer service team really need to be update with this knowledge if there going to be selling products. I wish now I asked for my money back I will never shop Miele again . Never once did any one contact me I had to chase and call to email to get a phone call back . Do your selves a head ache and don’t shop Miele

I bought the Miele Boost CX1 a few months ago and sent it back for repair as the suction is woeful. The company in question looking after repairs said there was no fault found and check your hose it may be blocked. The patronising tone wasn't lost on me. Because I bought this from power City Miele can't help me they say my contract is with Power City who say my contract is with the manufacturer. I have another Miele Complete 3 which is the same Wattage motor and the suction is phenomenal. Nobody will listen, I've now a useless vacuum that pushes diet around the floor.

We visited the Miele store in Liffey Valley to purchase a new fridge freezer.
Our experience was excellent – – in particular, the service and professionalism we received from the sales person – – Caren
Specifically, her product knowledge and sincerity was 2nd to none.
As was her interpersonal skills in dealing with us as customers.
The advice and guidance she gave will certainly help us in making the correct product choice for our kitchen